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    Prisma Access Browser End-of-Life Policy
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    Prisma Access Browser

    Prisma Access Browser End of Life Policy

    Table of Contents

    Prisma Access Browser
     End-of-Life Policy

    Learn about the end-of-life policy for the
    Prisma Access Secure Enterprise Browser
     (
    Prisma Access Browser
    ).
    Where Can I Use This?
    What Do I Need?
    • Strata Cloud Manager
    • Prisma Access Browser
       standalone
    • Prisma Access
       with
      Prisma Access Browser
       bundle license or
      Prisma Access Browser
       standalone license
    • Superuser or
      Prisma Access Browser
       role

    Release Cadence

    Prisma Access Browser
     follows a structured release cycle to provide timely updates, enhancements, and bug fixes:
    • Major Releases (Stable): Approximately every four to six weeks, introducing significant feature updates and improvements based on the Chromium project.
    • Minor Releases (Stable Refresh): Weekly updates including bug fixes and optimizations from the
      Chromium Projects
      . In situations requiring immediate security fixes, a patched version may be released promptly.

    End-of-Life (EoL) Policy

    • Each major version of our product is supported for ninety (90) days from its official release date. After this period, functionality is no longer guaranteed and technical support might be limited. Note: The release date remains unchanged for customers using customized gradual releases.
    • End users with EoL versions might encounter issues and difficulties upgrading to newer versions. To maintain security, compliance, and functionality, customers should plan for upgrades before the EoL stage.
    • We aim to ensure the security, stability, and functionality of our platform. Our EoL policy is designed to help customers plan transitions and upgrades effectively.

    Security Updates and Functionality Guarantee

    • Security Updates: We provide security patches only for the latest version of Prisma Access Browser. All nonlatest versions, regardless of age, don't receive security updates.
    • Functionality Guarantee: We ensure that Prisma Access Browser core functionalities remain operational for versions up to 90 days from their official release date.
    • Risks and Limitations: Customers using versions beyond the 90-day support period might face increased security vulnerabilities, including risks of malware, data breaches, and other cyberthreats. Additionally, new features in the management console might not function or be accessible on older versions.
    • We strongly advise customers to regularly upgrade their browsers to the latest version using our autoupgrade policy. Staying informed about releases and maintaining the most recent version ensures your organization benefits from the latest security enhancements and feature improvements

    Browser Versions

    A few features in the admin management console can help administrators to view the browser version breakdown and history:
    • Homepage: The Devices widget in the management console landing page presents the browser versions deploy in the tenant:
    • Devices screen: under the Browser Version field, the devices with the EoL browser version marked in red:
    • A version breakdown exists inside the device screen:

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