IoT Security Portal
The IoT Security portal is the web-based user interface for administrative access to IoT Security configuration settings and IoT device data.
After you onboard IoT Security, activate IoT Security licenses on your firewalls, and deployed them so that they can feed data to the logging service, you’re ready to access the IoT Security portal and begin using it. Log in with your account credentials for the Palo Alto Networks Customer Service Portal.
IoT Security uses Single Sign-on (SSO) to verify your login.
The IoT Security portal fully supports Google Chrome and partially supports Microsoft Edge, which means the portal is expected to be usable but might not look exactly as designed. It does not officially support Microsoft Internet Explorer, Apple Safari, or any other type of browser.
In April 2023, numerous changes were made to page names and the organization of the IoT Security portal. The following lists summarize these changes.
IoT Security documentation is being updated to reflect the changes made to the IoT Security portal and will be out of sync until the updates are complete. Thank you for your patience.
The Dashboard section was renamed Dashboards.
- The Devices section was renamed Assets.
- The Devices, Profiles, and Categories pages are in Assets.
- IP Endpoints is a tab under Assets > Devices.
- The Categories page was moved from the Inventory Dashboard (classic) to Assets.
- The Device Visualizations page was renamed Network Visualizations and moved to Networks.
- The Sites page moved from a tab under Administration > Sites and Firewalls to a tab under Networks > Networks and Sites.
- Device Visualizations was renamed Network Visualizations and moved from Assets to Networks.
- Applications moved from the main navigation menu to Networks.
- The System Alerts page was renamed System Events and moved to Administration.
- The Suppression Rules page moved to a tab under Alerts > Security Alerts.
- The Alert Rules page was renamed Custom Alerts.
- The Risks section was renamed Vulnerabilities.
- (Medical IoT Security) The MDS2 page moved from Administration to Vulnerabilities.
Logs & Reports
- The Reports section was renamed Logs & Reports.
- The Device Logs page was renamed Device Traffic Logs.
- The Audit Logs page was renamed Audit Log and moved from Administration to Logs & Reports. The Files and Settings page was renamed Reports.
- Vulnerability Scan Reports moved from a page under Reports to a tab under Reports > Reports.
- Settings is a new section.
- The Custom Attributes, Scanners, and Tag Management pages moved from Administration to Settings.
- The Notification Settings page was renamed Notification Management and moved from Administration to Settings.
- The System Alerts page was renamed System Events and moved from Alerts to Administration.
- (Medical IoT Security) The MDS2 page moved to Vulnerabilities.
- The Sites page moved to a tab under Networks > Networks and Sites.
- The Audit Log page moved to Logs & Reports.
The portal interface is grouped into several sections.
Navigation– The items in the left navigation menu are organized into four groups, starting with the most commonly used pages at the top: Dashboard, Devices, and Profiles. Following that, the next three pages are security related: Alerts, Risks, and Policy Sets. The next section is organized around visibility: Applications, Network, and Reports. Finally, the last section is where you can check data quality, see and configure third-party integrations, and manage system and administrative settings: Monitoring, Integrations, and Administration.
Use the left navigation menu to navigate to different pages in the IoT Security portal. When there are data filters at the top of a page, use them to control the data that appears on the page by site, device type, and time period.
Under the navigation menu is a set of administrative tools:
- Give feedback – Leave feedback for IoT Security developers.
- Help – Open the Customer Support Portal.
- User name (first and last name from the user’s contact information) – When you click the name, these options appear:
- Preferences – Modify your contact information, time zone, idle session timeout, alert sound (that is, control if an audible alert sounds whenever IoT Security detects new Security alerts), and SMS and email notification settings.
- Resource Center – See status notifications about firewall logs, and learn about IoT Security through recommended resources and useful links
- Dark Theme/Light Theme – Switch between dark and light UI display themes.
- Log out – Log out of your administrative session.
- App Switcher – Take a shortcut to other Palo Alto Networks applications through the hub.
Search– At the top of the page to the right of the page title bar is a search field where you find data by entering keywords to search for devices, alerts, vulnerabilities, and external destinations.
Data Filters– Below the page title bar and search field on many pages is a set of filters that control the data that the IoT Security portal displays on each page. The filter system consists of global filters and local, page-specific filters. Global filter settings persist while you navigate among different pages with various filters appearing as appropriate per page. For example, there's no time filter on the Vulnerabilities page, there are additional filters on the Devices and Security Alerts pages, and there are no filters at all on the User Accounts page. Global filters have default values but can also be customized. Modified and added filters appear in the UI as blue instead of black, so you can easily tell them apart from the default ones. If a page has a default local filter, it appears among the other global filters at the top of the page. For example, the Security Alerts page applies an Active Alerts filter by default, so this local filter automatically appears among the global filters whenever you open the Security Alerts page. In addition, there are also page filters that are only applicable to the data on a particular page. When you scroll down a page, both the global and page filters continue to remain in view in the upper right of the title bar.
Query Builder– Next to the data filters is the query builder. Use it to find information about devices, alerts, and vulnerabilities by constructing queries out of various components. A single query can combine devices and security alerts or devices and vulnerabilities. For example, you might query for all IoT devices from a particular vendor that raised a particular alert, or you can query for all IoT devices in a particular profile that have a specific vulnerability. For example, this query shows if the devices in the device profile for APC (Schneider Electric) Smart Power Supply support SNMPv1:
entity = device, Time Range = “month”, Device Type = “All IoT”, [device] Profile = “APC(Schneider Electric) Smart PowerSupply” [vulnerability] Vulnerability = “SNMPv1 Usage”
The results of the query show that 20 IoT devices support SNMPv1 and which ones they are.
The query tool uses the logic of “AND” between expressions using the operators
!=(doesn’t equal), and
IN(includes). For example, the following query fetches data where
Time Range = “week”
Device Type = “All IoT”
[vulnerability] Severity IN (“High”, “Critical”):
entity = device, Time Range = “week”, Device Type = “All IoT”, [vulnerability] Severity IN (“High”, “Critical”)
You can save queries so you don't have to recreate ones used repeatedly. To save a query, click the ribbon bookmark icon to the right of the Query field, and give it a name. For example, if you regularly check the number of IoT devices running a Windows OS that were actively on the network during the past week and that have no endpoint protection or outdated protection, create this query and save it with a name such as Noncompliant Windows IoT devices:
entity = device, Time Range = “week”, Device Type = “All IoT”, [device] Endpoint Protection IN (“Not protected”, “Outdated”), [device] OS = “Windows”
When you want to use the query again, just click the bookmark icon and then click the name in the list of previously saved queries and filters. You can also edit entries in this list and delete them.
You cannot save queries from any of the dashboards, such as the Executive Summary.
The query tool has numerous parameters you can use to find whatever nugget of data you want. For example, enter the following query to check which devices were in a vulnerability scan report:
Entity = device, Time Range = “1 Year”, Device Type = “All IoT”, [scanReport] Scan Report = “yes”
By looking at the Device Details page of devices in the results of the query and clicking
Vulnerability Report Ready, you can download the report as a PDF to your system where you can keep and read it.
To help you get started using the query builder, IoT Security provides a collection of example templates for common queries. Study these preconfigured queries to learn query builder capabilities, use them as they are, or use them as models for building similar queries of your own.
To see the preconfigured example queries, click
Queryunder the page title bar and then click the
The preconfigured templates differ somewhat based on the vertical theme that’s active on your IoT Security portal. Each vertical theme has five example templates. Here’s an example for each theme:
Enterprise IoT Security Plus
- Name: [Example] This Week’s Active Insecure-Login Alerts
- Query: Entity=”alert”, Time Range=”1 Week”, Alert Status=”Active Alerts”, Alert Type IN (“insecure login”, “unsecure login”, “Unsecure login”)
- Summary: This queries IoT Security for all active alerts related to insecure logins over the past week.
Industrial IoT Security
- Name: [Example] Critical Risk Internet Connected Industrial Devices
- Query: Entity="device", Time Range="1 Year", Device Type="Industrial", [device] Risk = "Critical", [device] Internet Access="yes"
- Summary: This queries IoT Security to show all industrial IoT devices that had a critical risk level and Internet access within the past year.
Medical IoT Security
- Name: [Example] Risky Internet Connected IoT Devices
- Query: Entity="device", Time Range="1 Year", Device Type="All IoT", [device] Risk IN ("High", "Critical"), [device] Internet Access="yes"
- Summary: This queries IoT Security to show all IoT devices that had a high or critical risk level and Internet access within the past year.
You can edit the expressions that constitute a query template and the template name, perhaps saving a modified query with a new name to reuse later. You can also delete the example templates.
Announcements– Toggle open and closed a vertical panel on the right side of the UI with information about recent feature releases and important security announcements.
Manage dashboards– When your portal theme has multiple dashboards, such as Medical IoT Security, you can control which one is the default, which ones are available in adjacent tabs for quick access, and which ones are hidden. Recognizing that users of the IoT Security portal function in different roles, IoT Security lets you set your own preferences to best suit your needs and thereby increase efficiency and productivity.
- To manage the display of the various dashboards, select.DashboardsManage Dashboards
- In theManage Dashboardsdrop-down menu, select the check boxes of dashboards you want to display as a tabbed dashboard for faster access. Clear the check boxes of those you don’t want displayed as a tabbed dashboard.The left-to-right order of tabbed dashboards displayed in the main window corresponds to the top-to-bottom order of dashboards listed in the drop-down menu with the pinned (preferred) dashboard appearing on the far left.
- To set the default dashboard to display first when navigating toDashboardsin the left navigation panel, click the pushpin icon next to a dashboard name in theManage Dashboardsdrop-down menu.If you change the portal theme to a vertical that doesn’t include your pinned dashboard, the default dashboard for that vertical becomes the new pinned dashboard.
- To open a new browser tab or window showing security alerts and vulnerabilities, clickView Alerts OverviewandView Vulnerabilities Overview.
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