Enable User-ID
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Next-Generation Firewall Docs
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PAN-OS 11.0 (EoL)
- Cloud Management of NGFWs
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0 (EoL)
- PAN-OS 11.1 & Later
- PAN-OS 9.1 (EoL)
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- Management Interfaces
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- Launch the Web Interface
- Configure Banners, Message of the Day, and Logos
- Use the Administrator Login Activity Indicators to Detect Account Misuse
- Manage and Monitor Administrative Tasks
- Commit, Validate, and Preview Firewall Configuration Changes
- Commit Selective Configuration Changes
- Export Configuration Table Data
- Use Global Find to Search the Firewall or Panorama Management Server
- Manage Locks for Restricting Configuration Changes
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- Define Access to the Web Interface Tabs
- Provide Granular Access to the Monitor Tab
- Provide Granular Access to the Policy Tab
- Provide Granular Access to the Objects Tab
- Provide Granular Access to the Network Tab
- Provide Granular Access to the Device Tab
- Define User Privacy Settings in the Admin Role Profile
- Restrict Administrator Access to Commit and Validate Functions
- Provide Granular Access to Global Settings
- Provide Granular Access to the Panorama Tab
- Provide Granular Access to Operations Settings
- Panorama Web Interface Access Privileges
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- Reset the Firewall to Factory Default Settings
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- Plan Your Authentication Deployment
- Pre-Logon for SAML Authentication
- Configure SAML Authentication
- Configure Kerberos Single Sign-On
- Configure Kerberos Server Authentication
- Configure TACACS+ Authentication
- Configure RADIUS Authentication
- Configure LDAP Authentication
- Configure Local Database Authentication
- Configure an Authentication Profile and Sequence
- Test Authentication Server Connectivity
- Troubleshoot Authentication Issues
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- Keys and Certificates
- Default Trusted Certificate Authorities (CAs)
- Certificate Deployment
- Configure the Master Key
- Export a Certificate and Private Key
- Configure a Certificate Profile
- Configure an SSL/TLS Service Profile
- Configure an SSH Service Profile
- Replace the Certificate for Inbound Management Traffic
- Configure the Key Size for SSL Forward Proxy Server Certificates
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- HA Overview
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- Prerequisites for Active/Active HA
- Configure Active/Active HA
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- Use Case: Configure Active/Active HA with Route-Based Redundancy
- Use Case: Configure Active/Active HA with Floating IP Addresses
- Use Case: Configure Active/Active HA with ARP Load-Sharing
- Use Case: Configure Active/Active HA with Floating IP Address Bound to Active-Primary Firewall
- Use Case: Configure Active/Active HA with Source DIPP NAT Using Floating IP Addresses
- Use Case: Configure Separate Source NAT IP Address Pools for Active/Active HA Firewalls
- Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT
- Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3
- HA Clustering Overview
- HA Clustering Best Practices and Provisioning
- Configure HA Clustering
- Refresh HA1 SSH Keys and Configure Key Options
- HA Firewall States
- Reference: HA Synchronization
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- Use the Dashboard
- Monitor Applications and Threats
- Monitor Block List
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- Report Types
- View Reports
- Configure the Expiration Period and Run Time for Reports
- Disable Predefined Reports
- Custom Reports
- Generate Custom Reports
- Generate the SaaS Application Usage Report
- Manage PDF Summary Reports
- Generate User/Group Activity Reports
- Manage Report Groups
- Schedule Reports for Email Delivery
- Manage Report Storage Capacity
- View Policy Rule Usage
- Use External Services for Monitoring
- Configure Log Forwarding
- Configure Email Alerts
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- Configure Syslog Monitoring
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- Traffic Log Fields
- Threat Log Fields
- URL Filtering Log Fields
- Data Filtering Log Fields
- HIP Match Log Fields
- GlobalProtect Log Fields
- IP-Tag Log Fields
- User-ID Log Fields
- Decryption Log Fields
- Tunnel Inspection Log Fields
- SCTP Log Fields
- Authentication Log Fields
- Config Log Fields
- System Log Fields
- Correlated Events Log Fields
- GTP Log Fields
- Audit Log Fields
- Syslog Severity
- Custom Log/Event Format
- Escape Sequences
- Forward Logs to an HTTP/S Destination
- Firewall Interface Identifiers in SNMP Managers and NetFlow Collectors
- Monitor Transceivers
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- User-ID Overview
- Enable User-ID
- Map Users to Groups
- Enable User- and Group-Based Policy
- Enable Policy for Users with Multiple Accounts
- Verify the User-ID Configuration
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- App-ID Overview
- App-ID and HTTP/2 Inspection
- Manage Custom or Unknown Applications
- Safely Enable Applications on Default Ports
- Applications with Implicit Support
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- Prepare to Deploy App-ID Cloud Engine
- Enable or Disable the App-ID Cloud Engine
- App-ID Cloud Engine Processing and Policy Usage
- New App Viewer (Policy Optimizer)
- Add Apps to an Application Filter with Policy Optimizer
- Add Apps to an Application Group with Policy Optimizer
- Add Apps Directly to a Rule with Policy Optimizer
- Replace an RMA Firewall (ACE)
- Impact of License Expiration or Disabling ACE
- Commit Failure Due to Cloud Content Rollback
- Troubleshoot App-ID Cloud Engine
- Application Level Gateways
- Disable the SIP Application-level Gateway (ALG)
- Maintain Custom Timeouts for Data Center Applications
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- Decryption Overview
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- Keys and Certificates for Decryption Policies
- SSL Forward Proxy
- SSL Forward Proxy Decryption Profile
- SSL Inbound Inspection
- SSL Inbound Inspection Decryption Profile
- SSL Protocol Settings Decryption Profile
- SSH Proxy
- SSH Proxy Decryption Profile
- Profile for No Decryption
- SSL Decryption for Elliptical Curve Cryptography (ECC) Certificates
- Perfect Forward Secrecy (PFS) Support for SSL Decryption
- SSL Decryption and Subject Alternative Names (SANs)
- TLSv1.3 Decryption
- High Availability Not Supported for Decrypted Sessions
- Decryption Mirroring
- Configure SSL Forward Proxy
- Configure SSL Inbound Inspection
- Configure SSH Proxy
- Configure Server Certificate Verification for Undecrypted Traffic
- Enable Users to Opt Out of SSL Decryption
- Temporarily Disable SSL Decryption
- Configure Decryption Port Mirroring
- Verify Decryption
- Activate Free Licenses for Decryption Features
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- Policy Types
- Policy Objects
- Track Rules Within a Rulebase
- Enforce Policy Rule Description, Tag, and Audit Comment
- Move or Clone a Policy Rule or Object to a Different Virtual System
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- External Dynamic List
- Built-in External Dynamic Lists
- Configure the Firewall to Access an External Dynamic List
- Retrieve an External Dynamic List from the Web Server
- View External Dynamic List Entries
- Exclude Entries from an External Dynamic List
- Enforce Policy on an External Dynamic List
- Find External Dynamic Lists That Failed Authentication
- Disable Authentication for an External Dynamic List
- Register IP Addresses and Tags Dynamically
- Use Dynamic User Groups in Policy
- Use Auto-Tagging to Automate Security Actions
- CLI Commands for Dynamic IP Addresses and Tags
- Application Override Policy
- Test Policy Rules
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- Network Segmentation Using Zones
- How Do Zones Protect the Network?
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PAN-OS 10.1
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0 (EoL)
- PAN-OS 11.1 & Later
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- Tap Interfaces
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- Layer 2 and Layer 3 Packets over a Virtual Wire
- Port Speeds of Virtual Wire Interfaces
- LLDP over a Virtual Wire
- Aggregated Interfaces for a Virtual Wire
- Virtual Wire Support of High Availability
- Zone Protection for a Virtual Wire Interface
- VLAN-Tagged Traffic
- Virtual Wire Subinterfaces
- Configure Virtual Wires
- Configure an Aggregate Interface Group
- Configure Bonjour Reflector for Network Segmentation
- Use Interface Management Profiles to Restrict Access
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- DNS Overview
- DNS Proxy Object
- DNS Server Profile
- Multi-Tenant DNS Deployments
- Configure a DNS Proxy Object
- Configure a DNS Server Profile
- Use Case 1: Firewall Requires DNS Resolution
- Use Case 2: ISP Tenant Uses DNS Proxy to Handle DNS Resolution for Security Policies, Reporting, and Services within its Virtual System
- Use Case 3: Firewall Acts as DNS Proxy Between Client and Server
- DNS Proxy Rule and FQDN Matching
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- NAT Rule Capacities
- Dynamic IP and Port NAT Oversubscription
- Dataplane NAT Memory Statistics
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- Translate Internal Client IP Addresses to Your Public IP Address (Source DIPP NAT)
- Enable Clients on the Internal Network to Access your Public Servers (Destination U-Turn NAT)
- Enable Bi-Directional Address Translation for Your Public-Facing Servers (Static Source NAT)
- Configure Destination NAT with DNS Rewrite
- Configure Destination NAT Using Dynamic IP Addresses
- Modify the Oversubscription Rate for DIPP NAT
- Reserve Dynamic IP NAT Addresses
- Disable NAT for a Specific Host or Interface
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- Network Packet Broker Overview
- How Network Packet Broker Works
- Prepare to Deploy Network Packet Broker
- Configure Transparent Bridge Security Chains
- Configure Routed Layer 3 Security Chains
- Network Packet Broker HA Support
- User Interface Changes for Network Packet Broker
- Limitations of Network Packet Broker
- Troubleshoot Network Packet Broker
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Cloud Management and AIOps for NGFW
- Cloud Management and AIOps for NGFW
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0 (EoL)
- PAN-OS 11.1
- PAN-OS 11.2
- PAN-OS 8.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 9.1 (EoL)
End-of-Life (EoL)
Enable User-ID
The user identity, as opposed to an IP address,
is an integral component of an effective security infrastructure.
Knowing who is using each of the applications on your network, and
who may have transmitted a threat or is transferring files, can
strengthen your security policy and reduce incident response times.
User-ID enables you to leverage user information stored in a wide
range of repositories for visibility, user- and group-based policy
control, and improved logging, reporting, and forensics:
- Enable User-ID on the source zones that contain the users who will send requests that require user-based access controls.Enable User-ID on trusted zones only. If you enable User-ID and client probing on an external untrusted zone (such as the internet), probes could be sent outside your protected network, resulting in an information disclosure of the User-ID agent service account name, domain name, and encrypted password hash, which could allow an attacker to gain unauthorized access to protected services and applications.
- Select NetworkZones and click the Name of the zone.
- Enable User Identification and click OK.
- Create a Dedicated Service Account for the User-ID Agent.As a best practice, create a service account with the minimum set of permissions required to support the User-ID options you enable to reduce your attack surface in the event that the service account is compromised.This is required if you plan to use the Windows-based User-ID agent or the PAN-OS integrated User-ID agent to monitor domain controllers, Microsoft Exchange servers, or Windows clients for user login and logout events.
- Map Users to Groups.This enables the firewall to connect to your LDAP directory and retrieve Group Mapping information so that you will be able to select usernames and group names when creating policy.
- Map IP Addresses to Users.As a best practice, do not enable client probing as a user mapping method on high-security networks. Client probing can generate a large amount of network traffic and can pose a security threat when misconfigured.The way you do this depends on where your users are located and what types of systems they are using, and what systems on your network are collecting login and logout events for your users. You must configure one or more User-ID agents to enable User Mapping:
- Configure User Mapping Using the Windows User-ID Agent.
- Configure User Mapping Using the PAN-OS Integrated User-ID Agent.
- Configure User-ID to Monitor Syslog Senders for User Mapping.
- Configure User Mapping for Terminal Server Users.
- Send User Mappings to User-ID Using the XML API.
- Insert Username in HTTP Headers.
- Specify the networks to include and exclude from user mapping.As a best practice, always specify which networks to include and exclude from User-ID. This allows you to ensure that only your trusted assets are probed and that unwanted user mappings are not created unexpectedly.The way you specify which networks to include and exclude depends on whether you are using the Windows-based User-ID agent or the PAN-OSintegrated User-ID agent.
- Configure Authentication Policy and Authentication Portal.The firewall uses Authentication Portal to authenticate end users when they request services, applications, or URL categories that match Authentication Policy rules. Based on user information collected during authentication, the firewall creates new user mappings or updates existing mappings. The mapping information collected during authentication overrides information collected through other User-ID methods.
- Enable user- and group-based policy enforcement.Create rules based on group rather than user whenever possible. This prevents you from having to continually update your rules (which requires a commit) whenever your user base changes.After configuring User-ID, you will be able to choose a username or group name when defining the source or destination of a security rule:
- Select PoliciesSecurity and Add a new rule or click an existing rule name to edit.
- Select User and specify which users and groups to match in the rule in one of the following ways:
- If you want to select specific users or groups as matching criteria, click Add in the Source User section to display a list of users and groups discovered by the firewall group mapping function. Select the users or groups to add to the rule.
- If you want to match any user who has or has not authenticated and you don’t need to know the specific user or group name, select known-user or unknown from the drop-down above the Source User list.
- Configure the rest of the rule as appropriate and then click OK to save it. For details on other fields in the security rule, see Set Up a Basic Security Policy.
- Create the Security policy rules to safely enable User-ID within your trusted zones and prevent User-ID traffic from egressing your network.Follow the Best Practice Internet Gateway Security Policy to ensure that the User-ID application (paloalto-userid-agent) is only allowed in the zones where your agents (both your Windows agents and your PAN-OS integrated agents) are monitoring services and distributing mappings to firewalls. Specifically:
- Allow the paloalto-userid-agent application between the zones where your agents reside and the zones where the monitored servers reside (or even better, between the specific systems that host the agent and the monitored servers).
- Allow the paloalto-userid-agent application between the agents and the firewalls that need the user mappings and between firewalls that are redistributing user mappings and the firewalls they are redistributing the information to.
- Deny the paloalto-userid-agent application to any external zone, such as your internet zone.
- Configure the firewall to obtain user IP addresses from X-Forwarded-For (XFF) headers.When the firewall is between the Internet and a proxy server, the IP addresses in the packets that the firewall sees are for the proxy server rather than users. To enable visibility of user IP addresses instead, configure the firewall to use the XFF headers for user mapping. With this option enabled, the firewall matches the IP addresses with usernames referenced in policy to enable control and visibility for the associated users and groups. For details, see Identify Users Connected through a Proxy Server.
- Select DeviceSetupContent-ID and edit the X-Forwarded-For Headers settings.
- Select X-Forwarded-For Header in User-ID.Selecting Strip-X-Forwarded-For Header doesn’t disable the use of XFF headers for user attribution in policy rules; the firewall zeroes out the XFF value only after using it for user attribution.
- Click OK to save your changes.
- If you use a high availability (HA) configuration, enable synchronization.As a best practice, always enable the Enable Config Sync option for an HA configuration to ensure that the group mappings and user mappings are synchronized between the active and passive firewall.
- Select DeviceHigh AvailabilityGeneral and edit the Setup section.
- Select Enable HA.
- Select Enable Config Sync.
- Enter the Peer HA1 IP Address, which is the IP address of the HA1 control link on the peer firewall.
- (Optional) Enter a Backup Peer HA1 IP Address, which is the IP address of the backup control link on the peer firewall.
- Click OK.
- Commit your changes.Commit your changes to activate them.
- Verify the User-ID Configuration.After you configure user mapping and group mapping, verify that the configuration works properly and that you can safely enable and monitor user and group access to your applications and services.