View and Monitor Branch Sites
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Prisma Access

View Branch Sites: Prisma Access

Table of Contents

View and Monitor Branch Sites

View the health and connectivity of your Remote Networks and the usage of all your Remote Networks deployed in different
Prisma Access
locations.
Where can I use this?
What do I need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
Select
Monitor
Branch Sites
Prisma Access
to view the health and connectivity of your Remote Networks and the usage of all your Remote Networks deployed in different
Prisma Access
locations. It shows you the real-time connectivity status and bandwidth consumption details, along with other deployment details. Mobile Users, branch offices, and retail locations connect to Remote Networks. You can also view the health of the tunnels configured in your Remote Networks and Mobile Users.
See Prisma Access Remote Networks for information about how to plan your remote networks, allocate remote network bandwidth, and onboard remote networks.

Sites by Status

View your Remote Networks sites by status. You can see which sites are
Up
,
Down
,
Inactive
, or
Not Available
during the selected
Time Range
. You can view bandwidth consumed for the last 30 days, regardless of the time range selected.
  • Bandwidth Consumed
    —See how much bandwidth was consumed during the selected time range.
  • Amount of bandwidth allocated—Bandwidth allocated at a compute location level.
  • 95th Percentile
    —Prisma Access uses the 95th percentile standard to gather statistics, which tracks bandwidth at peak utilization and ignores the top 5 percent of utilization peaks and large bursts.

Bandwidth Consumption Trend

See trends in Remote Networks bandwidth consumption. When you hover over the trend graph, it shows you the ingress amount, egress amount, and date and time the bandwidth was consumed. The dotted line shows the amount of bandwidth allocated, and this number appears in the legend below the chart.
  • Log Scale
    —Toggle to view Log Scale or Linear Scale.
  • Average
    —View the Average, Median, or Peak bandwidth consumption.
  • Ingress
    —The bandwidth from the HQ/data center location to Prisma Access.
  • Egress
    —The bandwidth from Prisma Access into the HQ/data center location.
  • Allocated
    —The total allocated bandwidth.

Prisma Access
Sites

The
Prisma Access
Sites
table lists your remote
Prisma Access
sites and information.
  • Site Name
    —The Prisma Access site's unique name.
  • Site Status
    Up
    ,
    Down
    ,
    Inactive
    , or
    Not Available
    .
  • Site Type
    —Third-Party.
  • Site Location
    —Prisma Access site location.
  • Site BGP Status
    —Whether the site BGP status is up or down.
  • Tunnel Status
    —The number of the site's tunnels and how many of those tunnels are up.
  • Tunnel BGP Status
    —The BGP status for each tunnel.
  • Prisma Access Location
    —This Prisma Access site's location. Select a location to view its Prisma Access Locations details.
  • Service Status
    —Up or down.
  • Compute Location
    —All Prisma Access locations are mapped to a security compute location based on optimized performance and latency. At least two (often more) Prisma Access locations that are geographically near each other are grouped by compute locations. This is the level at which you allocate bandwidth, instead of allocating bandwidth for individual Prisma Access locations or for specific remote network sites.
    Select
    Compute Location
    to view any site's
    IPSec Termination Node Utilization Details
    , such as the
    Aggregated Bandwidth
    , the
    Time Range
    you selected, and the
    IPSec Termination Node
    . Hover over the IPSec Termination Node bandwidth utilization chart to see bandwidth use for a specific date and time.
  • Aggregated Bandwidth Allocated
    —The allocated aggregated bandwidth for the site.
  • Peak Burst Bandwidth Consumed
    —The peak value consumed for this site.
  • Avg Bandwidth Consumed
    —The average bandwidth consumed for this site.
  • Disconnections
    —How many disconnections occurred at this site.
  • Disconnections Duration
    —How long, in seconds, each disconnected lasted.

Prisma Access Site Details

Select any
Prisma Access Site Name
to view its details. View its
Branch Site Status
, as well as the bandwidth consumed in the last 30 days.
  • Inside Baseline
    —When the values shown in the graph are within the baseline, the values for that period appear in blue.
  • Outside Baseline
    —When the values in the trend line shown in the graph deviate from the baseline's upper or lower limits, the trend line for that period appears in red.
  • Baseline
    —Baseline data is calculated in 1-hour bin sizes and takes into consideration the last 28 days of data from those hour-long bins for a particular tunnel.
  • No Data
    —No data available for the time period shown.
  • Allocated
    —The amount of bandwidth allocated.

Tunnels

See how many tunnels there are for this site, and view each tunnel's details. To download Tunnels data, select the Download icon.
  • Prisma Access Location
    —The Prisma Access location for this remote network.
  • Tunnel Status
    —Up or down.
  • Tunnel BGP Status
    —Up or down.
  • Tunnel Monitoring
    —If you have enabled Tunnel Monitoring, this column shows whether it is up or down.
  • Average Throughput
    —The amount of traffic flowing through the tunnel.
  • Peak Throughput
    —The peak bandwidth for the tunnel.
  • Source IP Address
    —The user's source IP address.
  • Destination IP
    — Destination IP address on the HQ or data center network for Prisma Access to determine whether the tunnel is up.
  • Disconnections
    —Number of disconnections during the selected time range.
  • Disconnections Duration
    —How long, in seconds, the tunnel is disconnected during the selected time range.
Select a
Tunnel Name
to see its
Tunnel Status
,
Bandwidth Consumption Trend
, and tunnel details.

Round-Trip Time

View the round-trip time (RTT). The remote networks RTT graph shows the average RTT trend over the IPsec tunnel originating from an remote network to its Prisma Access IPSec termination node. RTT, expressed in milliseconds, measures the time taken to initiate a network request from an originating source and receive the corresponding network response from the target destination. RTT values can range from tens of milliseconds to hundreds of milliseconds, with higher RTT values indicating link degradation conditions resulting in degraded application experience for remote network users. The RTT metric depends on factors such as propagation delay, queuing delay, encoding delay, processing delay, and so on, of which the propagation delay is generally considered the most significant. Depending on the connectivity service offered by a service provider to your branch locations, the propagation delay reflects delays in the path, very often the Internet, from your branches to Prisma Access.
You can use the data in this graph to learn about RN tunnel connectivity performance and the RTT metric variability over time. When you view this data over a period of time, you may notice established patterns that can be flagged as normal or anomalous, therefore requiring further investigation and possible remediation.

Tunnel Status

Tunnel Status
represents this tunnel's availability during the time range selected. You can see when the tunnel was up (green), down (red), or no data for the tunnel was available (gray). Hover over the graph to see the availability at a specific date and time.

BGP Prefix Count

The BGP Prefix Count graph shows the BGP prefix counts advertised and accepted during the time range selected. Hover over the timeline to view date and time details.

Tunnel Trends

You can select a number of tunnels and view their median
Round-Trip Time
. If you don’t specify a set of tunnels, by default the median RTT is computed for the 10 tunnels with the highest observed RTT.
Aggregated Tunnel Connectivity
shows you the total number of connected tunnels. Hover over either graph to see the number of connections at a specific time.

Site Status

Site Status
shows site availability during the time range selected. Green means the site was up during this time, red means the site was down, and gray means no data was available during the time shown.

Health

Health
shows you that the
Site Status
is
Up
, and it shows the name and status of each tunnel in the site.

Connectivity

Connectivity
shows the
Prisma Access
location the site is connected to, its source and destination IPs, and the
Prisma Access
node status.

Consumption

Consumption
shows the site's bandwidth consumption details.
  • Bandwidth Allocated
    —The amount of bandwidth allocated.
  • Bandwidth Consumption Rate
    —The percentage of total bandwidth consumed.
  • Average Bandwidth
    —The average bandwidth consumption rate.
  • Alerting threshold
    —90% of the allocated bandwidth. When you use more than 90%, Prisma Access creates an alert.

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