Upgrade a Cluster Locally without an Internet Connection

1. Review and implement the prerequisites before proceeding with the upgrade process.
2. Beginning with the passive controller node, followed by the active controller node, server node, and then the worker node(s), follow steps 3-15 to upgrade each node in your WildFire cluster.
3. Temporarily suspend sample analysis.

   1. Stop firewalls from forwarding any new samples to the WildFire appliance.

      1. Log in to the firewall web interface.
      2. Select Device > Setup > WildFire and edit General Settings.
      3. Clear the WildFire Private Cloud field.
      4. Click OK and Commit.
   2. Confirm that analysis for samples the firewalls already submitted to the appliance is complete:

      admin@WF-500(passive-controller)> show
      wildfire latest samples

      If you do not want to wait for the WildFire appliance to finish analyzing recently-submitted samples, you can continue to the next step. However, consider that the WildFire appliance then drops pending samples from the analysis queue.
4. Retrieve the content update file from the update server.

   1. Log in to the Palo Alto Networks Support Portal and click Dynamic Updates.
   2. In the WildFire Appliance section, locate the latest WildFire appliance content update and download it.
   3. Copy the content update file to an SCP-enabled server and note the file name and directory path.
5. Install the content update on the WildFire appliance.

   1. Log in to the WildFire appliance and download the content update file from the SCP server:

      admin@WF-500> scp
      import wf-content from username@host:path

      For example:

      admin@WF-500> scp
      import wf-content from bart@10.10.10.5:c:/updates/panup-all-wfmeta-2-253.tgz

      If your SCP server is running on a non-standard port or if you need to specify the source IP, you can also define those options in the scp import command.
   2. Install the update:

      admin@WF-500> request
      wf-content upgrade install file panup-all-wfmeta-2-253.tgz

   3. View the status of the installation:

      admin@WF-500> show
      jobs all

6. Verify the content update.

   Review the content version:

   admin@WF-500> show
   system info | match wf-content-version

   The following output now shows version 2-253:

   wf-content-version: 2-253
7. (Required when upgrading to PAN-OS 10.2.2) Upgrade the VM images on the WildFire appliance.

   1. Log in and access the Palo Alto Networks Customer Support Portal Software Download Page. You can also manually navigate to the software download page from the Support homepage by going to UpdatesSoftware Updates.
   2. From the software updates page, select WF-500 Guest VM Images and download the following VM image files:

      Palo Alto Networks periodically updates the VM image files; as a result, the specific filename changes based on the version that is available. Be sure to download the latest version, whereby the m-x.x.x in the filename indicates the release number; additionally, there is a release date that can be cross-referenced to help determine the latest version.

      • WFWinXpAddon3_m-1.0.1.xpaddon3
      • WFWinXpGf_m-1.0.1.xpgf
      • WFWin7_64Addon1_m-1.0.1.7_64addon1
      • WFWin10Base_m-1.0.1.10base
   3. Upload the VM images to the WildFire appliance.

      1. Import the VM image from the SCP server:

         admin@WF-500>scp import wildfire-vm-image from <username@ip_address>/<folder_name>/<vm_image_filename>									

         For example:

         admin@WF-500>scp import wildfire-vm-image from user1@10.0.3.4:/tmp/WFWin7_64Addon1_m-1.0.1.7_64addon1									

      2. To check the status of the download, use the following command:

         admin@WF-500>show jobs all

      3. Repeat for the remaining VM images.
   4. Install the VM image.

      1. admin@WF-500>request system wildfire-vm-image upgrade install file <vm_image_filename>

      2. Repeat for the remaining VM images.
   5. Confirm that the VM images have been properly installed and enabled on the WildFire appliance.

      1. (Optional) View a list of available virtual machines images:

         admin@WF-500> show wildfire vm-images

         The output displays the available VM images.
      2. Commit the configuration:

         admin@WF-500# commit

      3. View the active VM image by running the following command:

         admin@WF-500> show wildfire status

8. Verify that the WildFire appliance software version you want to install is available.

   admin@WF-500(passive-controller)> request
   system software check

9. Download the PAN-OS release onto the WildFire appliance.

   You cannot skip any major release version when upgrading the WildFire appliance. For example, if you want to upgrade from PAN-OS 6.1 to PAN-OS 7.1, you must first download and install PAN-OS 7.0. The examples in this procedure demonstrate how to upgrade to PAN-OS 10.2.2. Replace 10.2.2 with the appropriate target release for your upgrade.

   Download the PAN-OS 10.2.2 software version.

   1. Navigate to the Palo Alto Networks Support site and in the Tools section, click on Software Updates.
   2. Download the WildFire appliance software image file to be installed to a computer running SCP server software.
   3. Import the software image from the SCP server and onto the WildFire appliance:

      admin@WF-500> scp import software from
      <username@ip_address>/<folder_name>/<imagefile_name>

      For example:

      admin@WF-500> scp import software
      from user1@10.0.3.4:/tmp/WildFire_m-10.2.2

   4. To check the status of the download, use the following command:

      admin@WF-500> show jobs all

10. Confirm that all services are running.

    admin@WF-500(passive-controller)> show
    system software status

11. Verify there are no pending tasks in the cluster.

    admin@WF-500(passive-controller)> show
    cluster task pending

12. Install the 10.2.2 software version.

    admin@WF-500(passive-controller)> request
    system software install version 10.2.2

13. Confirm that the upgrade is complete. Run the following command and look for the job type Install and status FIN:

    admin@WF-500(passive-controller)> show
    jobs all
    
    Enqueued Dequeued ID Type Status Result Completed
    ----------------------------------------------------
    14:53:15 14:53:15 5 Install FIN    OK   14:53:19

14. Gracefully restart the appliance:

    admin@WF-500(passive-controller)> request
    cluster reboot-local-node

    The upgrade process completion time varies widely, depending on the number of samples stored on the WildFire appliance.
15. Validate the WildFire cluster node upgrade.
16. Repeat steps 3-13 for each WildFire cluster node in the cluster. Be mindful of the order of operations for each node type.