AIOps for NGFW

Find out how to access
AIOps for NGFW
with a Premium subscription.
After you purchase an
AIOps for NGFW
Premium license, you should receive an email with a link to activate the app.
To begin activation, you must have created a Cortex Data Lake instance. You can check whether the instance is available from
Manage Apps
. This does not apply if you had a Cortex Data Lake instance before onboarding.
Activation also requires the Account Administrator or App Administrator role.
If you are activating AIOps for NGFW premium instance for the first time, and you don’t have a free tier instance, AIOps for NGFW free tier instance is also activated automatically. This helps you in scenarios such as:
  • If you activate licenses for a partial set of devices in the TSG, the unlicensed devices can be seen in the AIOps for NGFW Free instance.
  • If licenses expire, they will revert the devices to the AIOps for NGFW Free instance.
  1. In your purchase confirmation email, select
    Get Started with AIOps for NGFW Premium
    You are automatically directed to
    Common Services > Subscription & Add-ons
    , where you activate the subscription for your product.
  2. Complete the form.
    Select the tenant where the AIOps for NGFW instance will be activated. If you don’t have an existing tenant, select
    Create New
    Customer Support Account
    Your Customer Support Portal account
    The geographic region of your
    AIOps for NGFW
    instance. See Regions for AIOps for NGFW.
    Cortex Data Lake
    Cortex Data Lake
    from which you want to send data to AIOps for NGFW. You need to create a CDL instance if you don’t have it.
    Cloud Identity Engine
    The Cloud Identity Engine instance you would like to associate with
    AIOps for NGFW
    . This is required to generate User Activity reports in
    Cloud Identity Region
    The geographic region of your Cloud Identity Engine instance
    If AIOps for NGFW is the first application being activated for the selected tenant, then you need to populate these fields. Otherwise, they will be auto populated.
  3. Agree to the Terms and Conditions
  4. AIOps for NGFW is ready after
  5. Associate devices to a tenant containing your AIOps for NGFW instance.
    You need to associate Panorama to the tenant containing AIOps for NGFW if you are onboarding Panorama-managed deployments.
    The devices that you associated with the tenant will be automatically added to AIOps for NGFW.
    • You can associate devices to a tenant at the beginning of activation if you already have an existing tenant.
    • You can remove device associations if, for example, you are retiring or returning a firewall or Panorama appliance, or if you want to associate it with another tenant service group (TSG).
  6. Log in to AIOps for NGFW by clicking on its icon in the hub.

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