: Requesting and Viewing a Certificate
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Requesting and Viewing a Certificate

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Requesting and Viewing a Certificate

You can request, download, and view certificates using Next-Gen Trust Security.

Before You Begin

Before requesting a certificate, ensure the following:
  • At least one issuing template is configured and available for use
  • You have TSG access to at least one Issuing Template from the parent TSG
  • You have the appropriate Strata Cloud Manager (SCM) role permissions to request certificates

Access and Permissions

Access to Certificate Requests is controlled by your TSG scope and SCM role:

Inventory Visibility

  • Parent TSG: Certificate Requests inventory accessed from the parent TSG includes Certificate Requests in the parent TSG and all child TSGs nested below it. Filtering can be applied to the inventory to limit the view to Certificate Requests in a subset of TSGs.
  • Child TSG: Certificate Requests inventory accessed from a child TSG only includes Certificate Requests in that specific child TSG.

Required Permissions

  • Web UI actions: Users must have the appropriate SCM role permissions to perform web UI actions on Certificate Requests, including requesting certificates
  • API actions: Built-In Accounts must have the appropriate SCM role permissions to perform API actions on Certificate Requests, including requesting certificates

To Request a Certificate

  1. Sign in to Next-Gen Trust Security.
  2. Click Insights > Create Certificate Request.
  3. Select an Issuing Template.
    When you select a template, its policy details appear in the Issuing Template Policy section.
  4. (Optional) Select or create one or more tags to associate with the certificate.
  5. Click Continue.
  6. Select a Request method.
    Automated certificate request
    Complete the request fields. Some values may be pre-filled or locked based on the issuing template policy.
    After completing the fields, click Submit Request.
    Provide my own CSR
    Paste the CSR into the CSR Upload field and select a Validity period.
    Click Submit Request.
  7. Click Finish.
The request is sent to the certificate authority defined by the issuing template.

Certificate Request Timeouts

Certificate requests expire if not completed within the following timeframes:
  • DigiCert: 7 days
  • GlobalSign MSSL: 24 hours
  • All other supported certificate authorities: 30 minutes

View the Certificate Request

  1. Click Insights > Certificate Requests.
  2. By default, the most recent requests appear at the top of the list.
  3. If filters are applied, click Clear.
  4. Click Filter, enter search criteria (such as a domain name), and click Apply.
  5. Select a certificate request to view its details.