: Requesting and viewing a certificate
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Requesting and viewing a certificate

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Requesting and viewing a certificate

You can request, download, and view certificates using Next-Gen Trust Security.

Before you begin

Before requesting a certificate, ensure the following:
  • An application exists that you can use for the request.
  • At least one issuing template is assigned to the application and meets your requirements.

To request a certificate

  1. Sign in to Next-Gen Trust Security.
  2. Click Insights > Create Certificate Request.
    or
In the menu bar, click Applications, locate the application, open the actions menu, and click Request Certificate.
  1. From the Application dropdown, select an existing application, or select Create a new application.
    Use an existing application
    1. Select the application for the request.
    2. Select an Issuing Template.
      When you select a template, its policy details appear in the Issuing Template Policy column. If the application has only one issuing template, it is selected automatically.
    Create a new application
    1. Select Create a new application.
    2. In the Create a new application dialog, complete the following fields:
      • Application Name
      • (Optional) Description
      • Select one or more Issuing Templates
      When only one issuing template is selected, it is applied automatically.
  2. (Optional) Select or create one or more tags to associate with the certificate.
  3. Click Continue.
  4. Select a Request method.
    Automated certificate request
    Complete the request fields. Some values may be pre-filled or locked based on the issuing template policy.
    After completing the fields, click Submit Request.
    Provide my own CSR
    Paste the CSR into the CSR Upload field and select a Validity period.
    Click Submit Request.
  5. Click Finish.
The request is sent to the certificate authority defined by the issuing template.

Certificate request timeouts

Certificate requests expire if not completed within the following timeframes:
  • DigiCert: 7 days
  • GlobalSign MSSL: 24 hours
  • All other supported certificate authorities: 30 minutes

View the certificate request

  1. Click Insights > Certificate Requests.
  2. By default, the most recent requests appear at the top of the list.
  3. If filters are applied, click Clear.
  4. Click Filter, enter search criteria (such as a domain name), and click Apply.
  5. Select a certificate request to view its details.