Upgrade Firewalls When Panorama Is Not Internet-Connected
Table of Contents
9.1
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- Determine Panorama Log Storage Requirements
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- Setup Prerequisites for the Panorama Virtual Appliance
- Perform Initial Configuration of the Panorama Virtual Appliance
- Set Up The Panorama Virtual Appliance as a Log Collector
- Set Up the Panorama Virtual Appliance with Local Log Collector
- Set up a Panorama Virtual Appliance in Panorama Mode
- Set up a Panorama Virtual Appliance in Management Only Mode
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- Preserve Existing Logs When Adding Storage on Panorama Virtual Appliance in Legacy Mode
- Add a Virtual Disk to Panorama on an ESXi Server
- Add a Virtual Disk to Panorama on vCloud Air
- Add a Virtual Disk to Panorama on AWS
- Add a Virtual Disk to Panorama on Azure
- Add a Virtual Disk to Panorama on Google Cloud Platform
- Add a Virtual Disk to Panorama on KVM
- Add a Virtual Disk to Panorama on Hyper-V
- Mount the Panorama ESXi Server to an NFS Datastore
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- Increase CPUs and Memory for Panorama on an ESXi Server
- Increase CPUs and Memory for Panorama on vCloud Air
- Increase CPUs and Memory for Panorama on AWS
- Increase CPUs and Memory for Panorama on Azure
- Increase CPUs and Memory for Panorama on Google Cloud Platform
- Increase CPUs and Memory for Panorama on KVM
- Increase CPUs and Memory for Panorama on Hyper-V
- Complete the Panorama Virtual Appliance Setup
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- Convert Your Evaluation Panorama to a Production Panorama with Local Log Collector
- Convert Your Evaluation Panorama to a Production Panorama without Local Log Collector
- Convert Your Evaluation Panorama to VM-Flex Licensing with Local Log Collector
- Convert Your Evaluation Panorama to VM-Flex Licensing without Local Log Collector
- Convert Your Production Panorama to an ELA Panorama
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- Register Panorama
- Activate a Panorama Support License
- Activate/Retrieve a Firewall Management License when the Panorama Virtual Appliance is Internet-connected
- Activate/Retrieve a Firewall Management License when the Panorama Virtual Appliance is not Internet-connected
- Activate/Retrieve a Firewall Management License on the M-Series Appliance
- Install the Panorama Device Certificate
- Install the Device Certificate for a Dedicated Log Collector
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- Migrate from a Panorama Virtual Appliance to an M-Series Appliance
- Migrate a Panorama Virtual Appliance to a Different Hypervisor
- Migrate from an M-Series Appliance to a Panorama Virtual Appliance
- Migrate from an M-100 Appliance to an M-500 Appliance
- Migrate from an M-100 or M-500 Appliance to an M-200 or M-600 Appliance
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- Configure an Admin Role Profile
- Configure an Access Domain
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- Configure a Panorama Administrator Account
- Configure Local or External Authentication for Panorama Administrators
- Configure a Panorama Administrator with Certificate-Based Authentication for the Web Interface
- Configure an Administrator with SSH Key-Based Authentication for the CLI
- Configure RADIUS Authentication for Panorama Administrators
- Configure TACACS+ Authentication for Panorama Administrators
- Configure SAML Authentication for Panorama Administrators
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- Add a Firewall as a Managed Device
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- Add a Device Group
- Create a Device Group Hierarchy
- Create Objects for Use in Shared or Device Group Policy
- Revert to Inherited Object Values
- Manage Unused Shared Objects
- Manage Precedence of Inherited Objects
- Move or Clone a Policy Rule or Object to a Different Device Group
- Push a Policy Rule to a Subset of Firewalls
- Manage the Rule Hierarchy
- Manage the Master Key from Panorama
- Redistribute User-ID Information to Managed Firewalls
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- Plan the Transition to Panorama Management
- Migrate a Firewall to Panorama Management and Reuse Existing Configuration
- Migrate a Firewall to Panorama Management and Push a New Configuration
- Migrate a Firewall HA Pair to Panorama Management and Reuse Existing Configuration
- Migrate a Firewall HA Pair to Panorama Management and Push a New Configuration
- Load a Partial Firewall Configuration into Panorama
- Localize a Panorama Pushed Configuration on a Managed Firewall
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- Add Standalone WildFire Appliances to Manage with Panorama
- Configure Basic WildFire Appliance Settings on Panorama
- Remove a WildFire Appliance from Panorama Management
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- Configure a Cluster and Add Nodes on Panorama
- Configure General Cluster Settings on Panorama
- Remove a Cluster from Panorama Management
- Configure Appliance-to-Appliance Encryption Using Predefined Certificates Centrally on Panorama
- Configure Appliance-to-Appliance Encryption Using Custom Certificates Centrally on Panorama
- View WildFire Cluster Status Using Panorama
- Upgrade a Cluster Centrally on Panorama with an Internet Connection
- Upgrade a Cluster Centrally on Panorama without an Internet Connection
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- Manage Licenses on Firewalls Using Panorama
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- Supported Updates
- Schedule a Content Update Using Panorama
- Upgrade Log Collectors When Panorama Is Internet-Connected
- Upgrade Log Collectors When Panorama Is Not Internet-Connected
- Upgrade Firewalls When Panorama Is Internet-Connected
- Upgrade Firewalls When Panorama Is Not Internet-Connected
- Upgrade a ZTP Firewall
- Revert Content Updates from Panorama
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- Preview, Validate, or Commit Configuration Changes
- Enable Automated Commit Recovery
- Compare Changes in Panorama Configurations
- Manage Locks for Restricting Configuration Changes
- Add Custom Logos to Panorama
- Use the Panorama Task Manager
- Reboot or Shut Down Panorama
- Configure Panorama Password Profiles and Complexity
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- Verify Panorama Port Usage
- Resolve Zero Log Storage for a Collector Group
- Replace a Failed Disk on an M-Series Appliance
- Replace the Virtual Disk on an ESXi Server
- Replace the Virtual Disk on vCloud Air
- Migrate Logs to a New M-Series Appliance in Log Collector Mode
- Migrate Logs to a New M-Series Appliance in Panorama Mode
- Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability
- Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability
- Migrate Log Collectors after Failure/RMA of Non-HA Panorama
- Regenerate Metadata for M-Series Appliance RAID Pairs
- Troubleshoot Registration or Serial Number Errors
- Troubleshoot Reporting Errors
- Troubleshoot Device Management License Errors
- Troubleshoot Automatically Reverted Firewall Configurations
- Complete Content Update When Panorama HA Peer is Down
- View Task Success or Failure Status
- Restore an Expired Device Certificate
- Downgrade from Panorama 9.1
Upgrade Firewalls When Panorama Is Not Internet-Connected
Upgrade firewall software to PAN-OS® 9.1 and install
content updates using Panorama™ when Panorama is not connected to
the internet.
For a list of software and content updates
you can install on firewalls, see Supported
Updates.
- Before you upgrade managed firewalls, ensure that you are running the appropriate Panorama™ software release on the Panorama management server and Log Collectors.Palo Alto Networks® highly recommends that Panorama and Log Collectors run the same Panorama software release and that Panorama, Log Collectors, and all managed firewalls run the same content release version.For important software and content compatibility details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.Panorama must be running the same (or later) software release as the firewalls but must have the same or an earlier content release version:
- Software release version—If your Panorama management server or Log Collectors are not already running the same or a later software release than the release to which you intend to update firewalls, then you must install the same or a later Panorama release on Panorama and then on Log Collectors (see Install Content and Software Updates for Panorama) before you update any firewalls.
- Content release version—For content release versions, you should ensure that all firewalls are running the latest content release version or, at minimum, are running a later version than is running on Panorama and Log Collectors; if not, then update managed firewalls and then Upgrade Log Collectors When Panorama Is Not Internet-Connected before you update the content release version on the Panorama management server (see Install Content and Software Updates for Panorama).
To check the software and content versions:- Panorama management server—Log in to the Panorama web interface and go to General Information settings (Dashboard).
- Log Collectors—Log in to the CLI of each Log Collector and run theshow system infocommand.
- Save a backup of the current configuration file on each managed firewall you plan to upgrade.Although the firewall automatically creates a configuration backup, it is a best practice to create and externally store a backup before you upgrade.
- Export Panorama and devices config bundle() to generate and export the latest configuration backup of Panorama and of each managed appliance.PanoramaSetupOperations
- Save the exported file to a location external to the firewall. You can use this backup to restore the configuration if you have problems with the upgrade.
- Determine which content updates you need to install. Refer to Release Notes for the minimum content release version you must install for a PAN-OS® release.Palo Alto Networks highly recommends that Panorama, Log Collectors, and all managed firewalls run the same content release version.For each content update, determine whether you need updates and take note of which content updates you need to download in Step 5.Ensure that Panorama is running the same but not a later content release version than is running on managed firewalls and Log Collectors.
- Determine the software upgrade path for the firewalls that you intend to update to Panorama 9.1. Refer to the New Features Guide for the upgrade path to PAN-OS 9.1.Log in to Panorama, select, and note the current Software Version for the firewalls you intend to upgrade.PanoramaManaged DevicesWe highly recommend that you review the known issues and changes to default behavior in the Release Notes and upgrade/downgrade considerations in the New Features Guide for each release through which you pass as part of your upgrade path.
- Download the content and software updates to a host that can connect and upload the files to Panorama either over SCP or HTTPS.By default, you can upload a maximum of two software or content updates of each type to a Panorama appliance and if you download a third update of the same type, Panorama will delete the update for the earliest version of that type. If you need to upload more than two software updates or content updates of a single type, use theset max-num-images countCLI command to increase the maximum number of images that Panorama can store.<number>
- Use a host with internet access to log in to the Palo Alto Networks Customer Support web site.
- Download content updates:
- ClickDynamic Updatesin the Resources section.
- Downloadthe latest content release version (or, at a minimum, the same or a later version than you will install or is running on the Panorama management server) and save the file to the host; repeat for each content type you need to update.
- Download software updates:
- Return to the main page of the Palo Alto Networks Customer Support web site and clickSoftware Updatesin the Resources section.
- Review the Download column to determine which versions you need to install. The filename of the update packages indicates the model. For example, to upgrade a PA-220 and PA-5260 firewall to PAN-OS 8.0.8, download thePanOS_220-8.0.8,PanOS_3000-8.0.8, andPanOS_5200-8.0.8images.You can quickly locate specific PAN-OS images by selectingPAN-OS for the PA-<series/model>from theFilter Bydrop-down.
- Click the appropriate filename and save the file to the host.
- Install content updates on managed firewalls.You must install content updates before software updates.Install the Applications or Applications and Threats update first and then install any other updates (Antivirus, WildFire®, or URL Filtering) as needed, one at a time, and in any sequence.
- Select.PanoramaDevice DeploymentDynamic Updates
- ClickUpload, select the updateType,Browseto the appropriate content update file, and clickOK.
- ClickInstall From File, select the updateType, and select theFile Nameof the content update you just uploaded.
- Select the firewalls on which to install the update.
- ClickOKto start the installation.
- Repeat these steps for each content update.
- (Firewalls serving as GlobalProtect™ portals only) Upload and activate a GlobalProtect agent/app software update on firewalls.You activate the update on firewalls so that users can download it to their endpoints (client systems).
- Use a host with internet access to log in to the Palo Alto Networks Customer Support website.
- Download the appropriate GlobalProtect agent/app software update.
- On Panorama, select.PanoramaDevice DeploymentGlobalProtect Client
- ClickUpload,Browseto the appropriate GlobalProtect agent/app software update on the host to which you downloaded the file, and clickOK.
- ClickActivate From Fileand select theFile Nameof the GlobalProtect agent/app update you just uploaded.You can activate only one version of agent/app software at a time. If you activate a new version but some agents require a previous version, you will have to reactivate the earlier version again for those agents to download the previous update.
- Select the firewalls on which to activate the update.
- ClickOKto activate.
- Upload PAN-OS software updates.
- Select.PanoramaDevice DeploymentSoftware
- ClickUpload,Browseto the appropriate software update file on the host, and clickOK.
- Install PAN-OS software updates.To avoid downtime when updating the software on high availability (HA) firewalls, update one HA peer at a time.For active/active firewalls, it doesn’t matter which peer you update first.For active/passive firewalls, you must update the passive peer first, suspend the active peer (fail over), update the active peer, and then return the active peer to a functional state (fail back).
- Perform the steps that apply to your firewall configuration to install the PAN-OS software update you just uploaded.
- Non-HA firewalls—ClickInstallin the Action column, select all the firewalls you are upgrading, selectReboot device after install, and clickOK.
- Active/active HA firewalls:
- Confirm that the preemption setting is disabled on the first peer that you intend to upgrade (> Election Settings). If enabled, then editDeviceHigh AvailabilityElection Settingsand disable (clear) thePreemptivesetting andCommityour change. You need only disable this setting on one firewall in each HA pair but ensure that the commit is successful before you proceed.
- ClickInstall, disable (clear)Group HA Peers, select either HA peer, selectReboot device after install, and clickOK. Wait for the firewall to finish rebooting before you proceed.
- ClickInstall, disable (clear)Group HA Peers, select the HA peer that you didn’t update in the previous step,Reboot device after install, and clickOK.
- Active/passive HA firewalls—In this example, the active firewall is named fw1 and the passive firewall is named fw2:
- Confirm that the preemption setting is disabled on the first peer that you intend to upgrade (> Election Settings). If enabled, then editDeviceHigh AvailabilityElection Settingsand disable (clear) thePreemptivesetting andCommityour change. You need only disable this setting on one firewall in each HA pair but ensure that the commit is successful before you proceed.
- ClickInstallin the Action column for the appropriate update, disable (clear)Group HA Peers, select fw2,Reboot device after install, and clickOK. Wait for fw2 to finish rebooting before you proceed.
- After fw2 finishes rebooting, verify on fw1 (Dashboard> High Availability) that fw2 is still the passive peer (the Local firewall state isactiveand the Peer—fw2—ispassive).
- Access fw1 andSuspend local device().DeviceHigh AvailabilityOperational Commands
- Access fw2 (Dashboard> High Availability) and verify that the Local firewall state isactiveand the Peer issuspended.
- Access Panorama, select, clickPanoramaDevice DeploymentSoftwareInstallin the Action column for the appropriate release, disable (clear)Group HA Peers, select fw1,Reboot device after install, and click OK. Wait for fw1 to finish rebooting before you proceed.
- Access fw1 (), clickDeviceHigh AvailabilityOperational CommandsMake local device functional, and then wait two minutes before you proceed.
- On fw1 (Dashboard> High Availability), verify that the Local firewall state ispassiveand the Peer (fw2) isactive.
- Verify the software and content versions that are installed on each managed firewall.
- Select.PanoramaManaged Devices
- Locate the firewall and review the values in the Software Version, Apps and Threat, Antivirus, URL Filtering, and GlobalProtect Client columns.
- If you disabled preemption on one of your HA firewalls before you upgraded, then edit theElection Settings() and re-enable theDeviceHigh AvailabilityPreemptivesetting for that firewall.