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    Configure an SSL/TLS Service Profile
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    Configure an SSL/TLS Service Profile

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    Configure an SSL/TLS Service Profile

    Specify a certificate, TLS protocol versions, and ciphers that you want connections to various Palo Alto Networks services support.
    Where Can I Use This?What Do I Need?
    • NGFW (Cloud Managed)
    • NGFW (PAN-OS or Panorama Managed)
    For cloud-managed NGFWs:
    Palo Alto Networks firewalls and Panorama appliances use SSL/TLS to secure connections to the Authentication Portal, GlobalProtect portals and gateways, the management interface, HTTPS websites that require password access (URL admin override), and the User-ID™ syslog listening service. You can create an SSL/TLS service profile to define the server certificate, SSL/TLS protocol versions, and ciphers supported for connections to these services. Cipher suites are automatically selected based on the protocol versions chosen. However, you can disable individual ciphers as needed. If a service request involves a protocol version outside the specified range, the firewall or Panorama appliance downgrades or upgrades the connection to a supported version. To activate an SSL/TLS service profile, attach the profile to the settings for a specific service.
    In the client systems that request firewall services, the certificate trust list (CTL) must include the certificate authority (CA) certificate that issued the certificate specified in the SSL/TLS service profile. Otherwise, users will see a certificate error when requesting firewall services. Most third-party CA certificates are present by default in client browsers. If an enterprise or firewall-generated CA certificate is the issuer, you must deploy that CA certificate to the CTL in client browsers.
    TLSv1.3 support is limited to administrative access to management interfaces and GlobalProtect portals and gateways. You can only attach SSL/TLS service profiles that allow TLSv1.3 to the settings for these services.

    Cloud Management

    Configure an SSL/TLS service profile on Strata Cloud Manager.
    You can configure an SSL/TLS service profile on Strata Cloud Manager.
    1. Log in to Strata Cloud Manager.
    2. For each desired service, generate or import a certificate.
      1. Select ManageConfigurationNGFW and Prisma AccessObjectsCertificate ManagementCertificates.
      2. In the Custom Certificates pane, Generate or Import a certificate.
      3. Save the certificate.
    3. Configure an SSL/TLS service profile.
      1. Select ManageConfigurationNGFW and Prisma AccessObjectsCertificate ManagementCertificates.
      2. In the SSL/TLS Service Profiles pane, click Add Profile.
      3. Enter a Name for the profile.
      4. Select or Import a Certificate.
      5. For Protocol Settings, define the range of TLS versions that the service can use.
        TLSv1.3 support is limited to administrative access to management interfaces and GlobalProtect portals and gateways. You can only attach SSL/TLS service profiles that allow TLSv1.3 to the settings for these services.
        Administrative Access and GlobalProtect Portals and Gateways:
        Set the Min Version and Max Version to TLSv1.3.
        • For the Min Version, select the earliest allowed TLS version: TLSv1.0, TLSv1.1, TLSv1.2, or TLSv1.3.
        • For the Max Version, select the latest allowed TLS version: TLSv1.0, TLSv1.1, TLSv1.2, or TLSv1.3.
        All Other Services:
        Set the Min Version and Max Version to TLSv1.2.
        • For the Min Version, select the earliest allowed TLS version: TLSv1.0, TLSv1.1, or TLSv1.2.
        • For the Max Version, select the latest allowed TLS version: TLSv1.0, TLSv1.1, or TLSv1.2.
    4. (Optional) Deselect any Key Exchange Algorithms, Encryption Algorithms, or Authentication Algorithms.
    5. Save the profile.
    6. Push Config.

    PAN-OS & Panorama

    PAN-OS: Specify a certificate, TLS protocol versions, and ciphers that you want connections to various Palo Alto Networks services support.
    1. For each desired service, generate or import a certificate on the firewall (see Obtain Certificates).
      Use only signed certificates, not CA certificates, in SSL/TLS service profiles.
    2. Select DeviceCertificate ManagementSSL/TLS Service Profile.
    3. If the firewall has more than one virtual system (vsys), select the Location (vsys or Shared) where the profile is available.
    4. Click Add and enter a Name to identify the profile.
    5. Select the Certificate you obtained in step one.
    6. Under Protocol Settings, define the range of TLS versions that the service can use.
      TLSv1.3 support is limited to administrative access to management interfaces and GlobalProtect portals and gateways. You can only attach SSL/TLS service profiles that allow TLSv1.3 to the settings for these services.
      • Administrative Access and GlobalProtect Portals and Gateways:
        Set the Min Version and Max Version to TLSv1.3.
        • For the Min Version, select the earliest allowed TLS version: TLSv1.0, TLSv1.1, TLSv1.2, or TLSv1.3.
        • For the Max Version, select the latest allowed TLS version: TLSv1.0, TLSv1.1, TLSv1.2, or TLSv1.3.
      • All Other Services:
        Set the Min Version and Max Version to TLSv1.2.
        • For the Min Version, select the earliest allowed TLS version: TLSv1.0, TLSv1.1, or TLSv1.2.
        • For the Max Version, select the latest allowed TLS version: TLSv1.0, TLSv1.1, or TLSv1.2.
    7. (Optional) Deselect any Key Exchange Algorithms, Encryption Algorithms, or Authentication Algorithms.
    8. Click OK and Commit your changes.

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