Register Panorama

Record the Panorama serial number or auth-code and record your Sales Order Number or Customer ID.
For the auth-code, Sales Order Number, or Customer ID, see the order fulfillment email that Palo Alto Networks Customer Service sent when you placed your order for Panorama.
For the serial number, the location depends on the model:
M-Series appliance—Log in to the Panorama web interface and record the
Serial #
value in the
Dashboard
tab, General Information section.
Panorama virtual appliance—See the order fulfillment email or refer to the serial number generated when provisioning Panorama using VM Flex licensing.
The Panorama virtual appliance is automatically registered when you allocate a serial number using VM Flex licensing.
Register Panorama. The steps depend on whether you already have a login for the Support site.
If this is the first Palo Alto Networks appliance you are registering and you don’t yet have a login:
Go to the Palo Alto Networks Customer Support web site.
Click
Register
at the bottom of the page (
Overview
Get Help
Register
), enter your
Email Address
, enter the code displayed on the page, and click
Submit
.
Complete the fields in the
Create Contact Details
section.
Enter a
Display Name
,
Confirm Email Address
, and
Password/Confirm Password
.
Enter the Panorama
Device Serial Number
or
Auth Code
.
Enter your
Sales Order Number
or
Customer ID
.
Click
Submit
.
If you already have a support account:
Log in to the Palo Alto Networks Customer Support web site.
Click
Assets
Devices
Register New Device
.
Select
Register device using Serial Number or Authorization Code
, and click
Submit
.
If the Panorama management server is not internet-connected, check
Device will be used offline
and select the
OS Release
version.
Enter the Panorama
Serial Number
.
Enter the required Location Information (as indicated by the asterisks) if you have purchased the 4 hour RMA.
Agree and Submit
the EULA.
After you see the registration complete message, close the Device Registration dialog.