Convert Your Production Panorama to an ELA Panorama

Covert your Panorama to ELA licensing.
Panorama virtual appliance in Panorama mode with a local Log Collector.

Submit support ticket with Palo Alto Networks to convert your Panorama to ELA licensing. This is required in order to preserve all existing logs on the local Log Collector when converting a Panorama with a local Log Collector to ELA licensing. An example is provided below to assist in filing the support ticket. Create the ticket exactly as displayed below, and select the

OS Release

your Panorama is running.

Continue to the next step only after Palo Alto Networks support successfully resolves your support ticket.


Panorama virtual appliance in Management Only mode or Panorama mode with no local Log Collector.
Generate a serial number from your ELA licensing pool.
Log in to the Palo Alto Networks CSP.
Select
Assets
VM-Series Auth-Codes
and locate your ELA licensing pool.
In the Actions column, select
Panorama
and
Provision
a new serial number.
Confirm the new serial number provision when prompted.
Copy the newly provisioned serial number.
Log in to the Panorama web interface.
Select
Panorama
Setup
Management
and edit the General Settings.
Enter the
Serial Number
you provisioned.
Click
OK
.
Select
Commit
and
Commit to Panorama
.
Log in to the Panorama web interface if not already logged in.
Select
Panorama
Licenses
and
Retrieve new licenses from the license server
.
Verify that Panorama retrieved the new licenses as per your ELA agreement.
Verify that the support and device management licenses are successfully activated.
Select
Panorama
Licenses
and verify that the correct licenses are activated.
Select
Panorama
Support
and verify that the correct support
Level
and
Expiry Date
are displayed.