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    4. Get Alert Notifications

    Get Alert Notifications

    Create a notification rule to control which alerts generate notifications.
    To define notification preferences, such as which alerts trigger notifications, how you receive notifications, and how often you receive them, create a notification rule.
    1. Select
      Setting
      Alert Notification Rules
      + Add Notification Rule
    2. Enter a
      Name
       and
      Description
    3. Specify the
      Rule Conditions
       that will trigger the notification.
    4. Choose the
      Notification Type and Recipients
       of the notification.
      1. If choosing
        Email
        , select an email group, which is a group of users that will receive the email notifications, or
        Create a New Email Group
        .
        1. If creating a new email group, enter an Email Group Name and begin typing the Email Addresses of those you want to add to the group. Press the Return key after completing each email address.
        2. Select
          Next
          .
        3. Select the frequency with which you want to send these notifications:
        • Immediately
        • Grouped and sent every 4 hours
        • Grouped and sent once a day
      2. If choosing
        ServiceNow
        , enter the
        ServiceNow URL
        , client credentials, ServiceNow credentials, and the
        ServiceNow API Version
        .
        1. Test
           your connection to ensure the integration is working.
        2. Select
          Next
          .
    5. Save Rule
      .

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