View Incident Details

Next-Generation Firewall

View Incident Details

Table of Contents

View Incident Details

Learn how to view the details of an incident.
Where Can I Use This?
What Do I Need?
  • NGFW (Cloud Managed)
  • NGFW (PAN-OS or Panorama Managed)
  • VM-Series, funded with Software NGFW Credits
  • AIOps for NGFW Free (use the AIOps for NGFW Free app)
  • AIOps for NGFW Premium license (use Strata Cloud Manager)
To define notification preferences, such as which alerts trigger notifications, how you receive notifications, and how often you receive them, create a notification rule.
All Incidents
, you can select an incident to open a page with details about it. The
tab displays the following details:
  1. Summary of the incident with details. You can change the priority of the incident or assign it to a user.
  2. Impact caused by the incident, that is, the number of NGFWs impacted.
  3. Recommended action to fix your issue.
You can also click the CVE to view its details in Palo Alto Networks Security Advisories and vulnerabilities in the PAN-OS version.
Correlated Alerts & Activity
tab displays the following details:
  • The correlated alerts for the selected incident
  • Recorded activity for the incident

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