Learn how to start running Autonomous DEM synthetic testing
on your Prisma Access endpoints so that you can collect digital
experience metrics to help you isolate and resolve performance issues.
When creating synthetic
tests, you have the option to enable the test on an individual Mobile
User or on a Mobile User group or both. You can enable tests only
on existing groups that are used in security policies. The tests
that you enable on a user group will run on all devices that belong
to every single user in that group. You cannot select only certain
devices on which to run the test. If a user is removed from a user
group, the tests will automatically stop running on the user’s devices.
When new users are added to a group, the tests will automatically
be run on the new user’s device(s). Keep in mind that it may take
up to 6 hours to automatically update users that are added/removed
from groups. The test results can be filtered by individual Mobile
Users or Mobile User groups (only groups currently in test configuration).
You must create at least one application test in order for data
to be displayed on the Summary page and the Mobile
Users page.
As you create app tests, keep in mind
that although you can create app tests targeted to multiple users
or remote sites, the number of tests is based on the number of app tests
each individual user runs (for example, if you an app test for Slack
and target it to 1000 users, this would count against your license
as 1000 tests). Each remote site based on your device has its own
capacity.
In order to run synthetic tests—to SaaS applications
or applications in your data center through Prisma Access, Secure
Fabric, via split tunneling, or direct access - you must have security
policy rules that allow the synthetic test traffic over ICMP, TCP,
HTTPS, and optionally HTTP (depending on how you configure your
app tests).
To create an app test: