PAN-OS 10.2.1 Known Issues
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- Cloud Management of NGFWs
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1 & Later
- PAN-OS 9.1 (EoL)
-
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1 & Later
-
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- Cloud Management and AIOps for NGFW
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1
- PAN-OS 11.2
- PAN-OS 8.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 9.1 (EoL)
PAN-OS 10.2.1 Known Issues
PAN-OSĀ® 10.2.1 known issues.
The following list includes only outstanding known issues
specific to PAN-OS
Ā®
10.2.1. This list includes issues
specific to Panoramaā¢, GlobalProtectā¢, VM-Series plugins, and WildFireĀ®,
as well as known issues that apply more generally or that are not
identified by an issue ID.Issue ID | Description |
---|---|
WF500-5781 | The WildFire appliance might erroneously
generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed. |
WF500-5754 | In WildFire appliance clusters, issuing
the show cluster controller CLI command generates
an error when an IPv6 address is configured for the management interface
but not for the cluster interface.Workaround: Ensure
all WildFire appliance interfaces that are enabled use matching
protocols (all IPv4 or all IPv6). |
WF500-5632 | The number of registered WildFire appliances
reported in Panorama ( Panorama Managed WildFire Appliances Firewalls Connected View |
PAN-260851
| From the NGFW or Panorama CLI, you can override the existing
application tag even if Disable Override is enabled for the
application ( Objects Applications |
PAN-250062
| Device telemetry might fail at configured intervals due to bundle generation issues. |
PAN-243951 | On the Panorama management sever in an active/passive High
Availability (HA) configuration, managed devices ( Panorama Managed Devices Summary out-of-sync
on the passive HA peer when configuration changes are made to the
SD-WAN (Panorama SD-WAN Workaround: Manually synchronize the Panorama HA peers.
|
PAN-228273 | On the Panorama management server in FIPS-CC mode, the ElasticSearch
cluster fails to come up and the show
log-collector-es-cluster health command displays
the status is
red . This results in log ingestion
issues for Panorama in Panorama only or Log Collector mode. |
PAN-227344 | On the Panorama management server, PDF Summary Reports ( Monitor PDF Reports Manage PDF Summary |
PAN-225337 | On the Panorama management server, the configuration push to a
multi-vsys firewall fails if you:
Workaround: Select Panorama Setup Management
Alternatively, you can remove the duplicate address objects from the
device group configuration to allow only the
Shared objects in your configuration. |
PAN-223488 | On the M-600 appliance, closed ElasticSearch shards are not deleted
from the M-600 appliance. This causes the ElasticSearch shard
purging to not work as expected, resulting in high disk usage. |
PAN-223365 | The Panorama management server is unable to query any logs if the
ElasticSearch health status for any Log Collector ( Panorama Managed Collector Workaround:
Log in to the Log Collector
CLI and restart ElasticSearch.
|
PAN-222586 | On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown
menus, Forward Methods, and Built-In Actions for Correlation Log
settings ( Device Log Settings |
PAN-222253 | On the Panorama management server, policy rulebase reordering when
you View Rulebase by Groups (Policy <policy-rulebase> |
PAN-221775 | A Malformed Request error is displayed
when you Test Connection for an email server
profile (Device Server Profiles Email SMTP over TLS and the
Password includes an ampersand
(&). |
PAN-221015 | On M-600 appliances in Panorama or Log Collector mode, the
es-1 and
es-2 ElasticSearch processes fail
to restart when the M-600 appliance is rebooted. The results in the
Managed Collector ES health status (Panorama Managed Collectors Health Status Workaround:
Log in to the Panorama or Log
Collector CLI experiencing degraded ElasticSearch health
and restart all ElasticSearch processes.
|
PAN-219644 | Firewalls forwarding logs to a syslog server over TLS ( Objects Log Forwarding |
PAN-218521 | The ElasticSearch process on the M-600 appliance in Log Collector
mode may enter a continuous reboot cycle. This results in the M-600
appliance becoming unresponsive, consuming logging disk space, and
preventing new log ingestion. |
PAN-217307 | The following Security policy rule ( Policies Security log-start eq no log-end eq no log-end eq yes |
PAN-215778 | On the M-600 appliance in Management Only mode, XML API Get requests
for /config fail with the following
error due to exceeding the total configuration size
supported on the M-600 appliance.
|
PAN-215082 | M-300 and M-700 appliances may generate erroneous system logs ( Monitor Logs System |
PAN-213746 | On the Panorama management server, the Hostkey
displayed as undefined undefined if you
override an SSH Service Profile (Device Certificate Management SSH Service Profile |
PAN-213119 | PA-5410 and PA-5420 firewalls display the following error when you
view the Block IP list ( Monitor Block IP show -> dis-block-table is
unexpected |
PAN-212889 | On the Panorama management server, different threat names are used
when querying the same threat in the Threat Monitor ( Monitor App Scope Threat Monitor ACC . This results in the
ACC displaying no data to display when
you are redirected to the ACC after clicking a threat name in the
Threat Monitor and filtering the same threat name in the Global
Filters. |
PAN-212533 | Modifying the Administrator Type for an
existing administrator (Device Administrators Panorama Administrators Superuser to a
Role-Based custom admin, or vice versa,
does not modify the access privileges of the administrator. |
PAN-211531 | On the Panorama management server, admins can still perform a
selective push to managed firewalls when Push All
Changes and Push for Other Admins
are disabled in the admin role profile (Panorama Admin Roles |
PAN-209288 | Certificates are not successfully generated using SCEP ( Device Certificate Management SCEP |
PAN-208325 | The following NextGen firewalls and Panorama management server models
are unable to automatically renew the device certificate ( Device Setup Management Panorama Setup Management
|
PAN-207629 | On the Panorama management server, selective push fails to managed
firewalls if the managed firewalls are enabled with multiple vsys
and the Push Scope contains shared objects in device groups. |
PAN-206268 | On the Panorama management server, the Auth Key field was erroneously
displayed when you configure the Panorama Settings ( Device Setup Management |
PAN-206253 | For PA-3400 Series firewalls, the default log rate is set too low and
the max configurable log rate is incorrectly capped resulting in the
firewall not generating more than 6,826 logs per second. |
PAN-206243 | The PA-220 firewall reaches the maximum disk usage capacity multiple
a day that requires a disk cleanup. A critical system log ( Monitor Logs System |
PAN-205187 | ElasticSearch may not start properly when a newly installed Panorama
virtual appliance powers on for the first time, resulting in the
Panorama virtual appliance being unable to query logs forwarded from
the managed firewall to a Log Collector. Workaround:
Log in to the Panorama CLI
and start the PAN-OS software.
|
PAN-204663 | On the Panorama management server, you are unable to Context Switch
from one managed firewall to another. Workaround: After you Context Switch to a managed firewall,
you must first Context Switch back to Panorama before you can
continue to Context Switch to a different managed firewall. |
PAN-201855 | On the Panorama management server, cloning any template ( Panorama Templates Device Certificate Management Certificates Block Private Key
Export setting enabled across all templates. This
results in managed firewalls experiencing issues wherever the
corrupted certificate is referenced.For example, you have template A, B, and C where templates A and B
have certificates with the Block Private Key
Export setting enabled. Cloning template C corrupts
the certificates with Block Private Key
Export setting enabled in templates A and B.Workaround: After cloning a template, delete and re-import the
corrupted certificates. |
PAN-199557 | On M-600 appliances in an Active/Passive high availability (HA)
configuration, the configd process
restarts due to a memory leak on the
Active Panorama HA peer. This
causes the Panorama web interface and CLI to become unresponsive. Workaround: Manually reboot the
Active Panorama HA peer. |
PAN-197097 | Large Scale VPN (LSVPN) does not support
IPv6 addresses on the satellite firewall. |
PAN-196758 | On the Panorama management server, pushing
a configuration change to firewalls leveraging SD-WAN erroneously
show the auto-provisioned BGP configurations for SD-WAN as being
edited or deleted despite no edits or deletions being made when
you Preview Changes (Commit Push to Devices Edit Selections Commit Commit and Push Edit Selections |
PAN-194826 | ( WF-500 appliance only ) System
log forwarding does not work over a TLS connection. |
PAN-194708 | URL filtering logs ( Monitor Logs URL Filtering For example,
a URL filtering log has 5 Headers. The second Header has a 16KB
value. In the URL filtering log, the first header and the value
are displayed, second Header value is truncated, and remaining three
headers are not displayed. |
PAN-194519 | ( PA-5450 firewall only ) Trying
to configure a custom payload format under Device Server Profiles HTTP |
PAN-194515 | ( PA-5450 firewall only ) The Panorama
web interface does not display any predefined template stack variables
in the dropdown menu under Device Setup Log Interface IP Address Workaround: Configure
the log interface IP address on the individual firewall web interface
instead of on Panorama. |
PAN-193251 | If SAML is configured as the authentication
method for GlobalProtect, authentication on the Portal page is not successful
in the browser. Workaround: Use the GlobalProtect app installed
on the endpoint to authenticate. |
PAN-192403 | ( PA-5450 firewall only ) There is
no commit warning in the web interface when configuring the management interface
and logging interface in the same subnetwork. Having both interfaces
in the same subnetwork can cause routing and connectivity issues. |
PAN-190735 | Certain webpages that use chunked-encoded
data transfers might not load properly when analyzed by Advanced URL
Filtering cloud inline categorization. |
PAN-190727 | ( PA-5450 firewall only ) Documentation
for configuring the log interface is unavailable on the web interface and
in the PAN-OS Administratorās Guide. |
PAN-190435 | When you Commit a configuration change, the
Task Manager commit
Status goes directly from
0% to
Completed and does accurately
reflect the commit job progress. |
PAN-189425 | On the Panorama management server, Export Panorama and
devices config bundle (Panorama Setup Operations Failed to redirect error to
/var/log/pan/appweb3-panmodule.log (Permission
denied) |
PAN-189395 | Running any version of PAN-OS 10.2.1 on
a PA-400 Series firewall can cause the dataplane process to restart unexpectedly
and trigger a crash. |
PAN-189380 | After you successfully upgrade a PA-3000
Series firewall to PAN-OS 10.2.0 or later release and Enterprise
data loss prevention (DLP) plugin 3.0.0 or later release, the first configuration
push from the Panorama management server causes the firewall dataplane
to crash. Workaround: Restart the firewall to restore dataplane
functionality.
|
PAN-189111 | After deleting an MP pod and it comes up,
the show routing command output appears
empty and traffic stops working. |
PAN-189076 | On a firewall with Advanced Routing enabled,
OSPFv3 peers using a broadcast link and a designated router (DR) priority
of 0 (zero) are stuck in a two-way state after HA failover. Workaround: Configure
at least one OSPFv3 neighbor with a non-zero priority setting in
the same broadcast domain. |
PAN-189057 | On the Panorama management server, Panorama enters a
non-functional state due to
php.debug.log life taking up too
much space.Workaround: Disable the debug flag for Panorama.
|
PAN-188904 | Certain web pages and web page contents
might not properly load when cloud inline categorization is enabled
on the firewall. |
PAN-188489 | On the Panorama management server, dynamic
content updates are not automatically pushed to VM-Series firewalls licensed
using the Panorama Software Firewall License plugin when Automatically
push content when software device registers to Panorama (Panorama Templates Add Stack |
PAN-188358 | After triggering a soft reboot on a M-700
appliance, the Management port LEDs do not light up when a 10G Ethernet cable
is plugged in. |
PAN-188064 | The SCP Server Profile configuration ( Devices Server Profiles SCP |
PAN-187685 | On the Panorama management server, the Template Status
displays no synchronization status ( Panorama Managed Devices Summary Workaround: After
the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and
select Commit Push
to Devices |
PAN-187643 | If you enable SCTP security using a Panorama
template when SCTP INIT Flood Protection is enabled
in the Zone Protection profile using Panorama and you commit all
changes, the commit is successful but the SCTP INIT option
is not available in the Zone Protection profile.Workaround: Log
out of the firewall and log in again to make the SCIT
INIT option available on the web interface. |
PAN-187612 | On the Panorama management server, not all
data profiles ( Objects DLP
Data Filtering Profiles
Workaround: Log
in to the Panorama CLI and reset the DLP plugin.admin > request plugins dlp reset |
PAN-187429 | On PA-3400 & PA-5400 series firewalls
(minus the PA-5450), the CLI and SNMP MIB walk do not display the
Model and Serial-number of the Fan tray and PSUs. |
PAN-187407 | The configured Advanced Threat Prevention
inline cloud analysis action for a given model might not be honored
under the following condition: If the firewall is set to Hold
client request for category lookup and the action set
to Reset-Both and the URL cache has been
cleared, the first request for inline cloud analysis will be bypassed. |
PAN-187370 | On a firewall with Advanced Routing enabled, if there is also a
logical router instance that uses the default configuration and has
no interfaces assigned to it, this will result in terminating the
management daemon and main routing daemon in the firewall during
commit. Workaround : Do not use a logical router instance with no
interfaces bound to it. |
PAN-187234 | Certain web pages submitted for analysis
by Advanced URL Filtering cloud inline categorization might experience
high latency. |
PAN-186913 | On the Panorama management server, Validate
Device Group (Commit Commit and Push Workaround: Validate
device group configurations using one of the following methods.
|
PAN-186283 | Templates appear out-of-sync on Panorama
after successfully deploying the CFT stack using the Panorama plugin for
AWS. Workaround : Use Commit Push to Devices |
PAN-186282 | On HA deployments on AWS and Azure, Panorama
fails to populate match criteria automatically when adding dynamic address
groups. Workaround: Reboot the Panorama HA pair. |
PAN-186262 | The Panorama management server in Panorama
or Log Collector mode may become unresponsive as Elasticsearch accumulates
internal connections related to logging processes. The chances Panorama
becomes unresponsive increases the longer Panorama remains powered
on. Workaround: Reboot Panorama if it becomes unresponsive. |
PAN-186134 | On the Panorama management server, performing
a Commit and Push (Commit > Commit
and Push ) may intermittently not push the committed
configuration changes to managed firewalls.Workaround: Select Commit >
Push to Devices to push the committed configuration
changes to your managed firewalls. |
PAN-185286 | ( PA-5400 Series firewalls only ) On the Panorama management
server, the device health resources (Panorama Managed Devices Health |
PAN-184708 | Scheduled report emails ( Monitor PDF Reports Email Scheduler
Workaround: To
receive a scheduled report email for all other PDF report types:
|
PAN-184702 | On the Panorama management server, an M-700 appliance
in Log Collector mode fails to connect to Panorama when added as
a managed collector ( Panorama > Managed Collectors |
PAN-184474 | When the firewall has Advanced Routing enabled,
a static route stays active after the interface goes down. Workaround :
For firewalls that support Bidirectional Forwarding Detection (BFD),
configure BFD for the static route. |
PAN-184406 | Using the CLI to add a RAID disk pair to
an M-700 appliance causes the dmdb process to crash. Workaround: Contact
customer support to stop the dmdb process before adding a RAID disk
pair to a M-700 appliance. |
PAN-183404 | Static IP addresses are not recognized when
"and" operators are used with IP CIDR range. |
PAN-182734 | On an Advanced Routing Engine, if you change
the IPSec tunnel configuration, BGP flaps. |
PAN-181933 | If you use multiple log forwarding cards
(LFCs) on the PA-7000 series, all of the cards may not receive all
of the updates and the mappings for the clients may become out of sync,
which causes the firewall to not correctly populate the Source User
column in the session logs. |
PAN-181823 | On a PA-5400 Series firewall (minus the
PA-5450), setting the peer port to forced 10M or 100M speed causes
any multi-gigabit RJ-45 ports on the firewall to go down if they
are set to Auto. |
PAN-180661 | On the Panorama management server, pushing
an unsupported Minimum Password Complexity ( Device Setup Management commit time out as
the reason the commit failed. |
PAN-180104 | When upgrading a CN-Series
as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect
to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series
as a DaemonSet deployment running PAN-OS 10.0 or 10.1. Workaround :
Reboot the worker nodes before upgrading to PAN-OS 10.2. |
PAN-178194 | A user interface issue in PAN-OS renders
the contents of the Inline ML tab in the URL
Filtering Profile inaccessible on firewalls licensed
for Advanced URL Filtering. Additionally, a message indicating that
a License required for URL filtering to function is
unavailable displays at the bottom of the UI. These errors do not
affect the operation of Advanced URL Filtering or URL Filtering
Inline ML.Workaround: Configuration settings for URL Filtering
Inline ML must be applied through the CLI. The following configuration
commands are available:
|
PAN-177455 | PAN-OS 10.2.0 is not supported on PA-7000
Series firewalls with HA (High Availability) clustering enabled
and using an HA4 communication link. Attempting to load PAN-OS 10.2.0
on the firewall causes the PA-7000 100G NPC to go offline. As a
result, the firewall fails to boot normally and enters maintenance
mode. HA Pairs of Active-Passive and Active-Active firewalls are
not affected. |
PAN-176156 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues | Executing show running resource-monitor with
the ingress-backlogs option produces the
following server error: Dataplane is not up or invalid target-dp(*.dp*) . |
PAN-175915 | When the firewall is deployed on N3 and
N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is
enabled in the Mobile Network Protection Profile, the traffic logs
do not display network slice SST and SD values. |
PAN-174982 | In HA active/active configurations where,
when interfaces that were associated with a virtual router were
deleted, the configuration change did not sync. |
PAN-172274 | When you activate the advanced URL filtering
license, your license entitlements for PAN-DB and advanced URL filtering
might not display correctly on the firewall ā this is a display
anomaly, not a licensing issue, and does not affect access to the
services. Workaround: Issue the following command to
retrieve and update the licenses: license request fetch . |
PAN-172132 | QoS fails to run on a tunnel interface (for
example, tunnel.1). |
PAN-171938 | No results are displayed when you Show Application
Filter for a Security policy rule (Policies Security Application Value Show Application Filter |
PAN-164885 | On the Panorama management server, pushes to managed firewalls ( Commit Push to Devices Commit and Push ) may fail
when an EDL (Objects External Dynamic Lists Check for
updates every 5 minutes due to the commit and EDL
fetch processes overlapping. This is more likely to occur when
multiple EDLs are configured to check for updates every 5
minutes. |