Install Updates for Panorama with an Internet Connection

If Panorama™ has a direct connection to the internet, perform the following steps to install Panorama software and content updates as needed. If Panorama is running in a high availability (HA) configuration, upgrade the Panorama software on each peer (see Install Updates for Panorama in an HA Configuration).
Upgrading the software on the Panorama virtual appliance does not change the system mode; switching to Panorama mode or Management Only mode is a manual task that requires additional settings as described when you Set Up the Panorama Virtual Appliance with Local Log Collector.
If you are upgrading from PAN-OS 8.1, PAN-OS® 9.0 introduced a new log data format for local and Dedicated Log Collectors. On your upgrade path to PAN-OS 10.0, existing log data is automatically migrated to the new format when you upgrade to PAN-OS 9.0. During reformatting, log data is not visible in the
ACC
or
Monitor
tabs. Additionally, new log data is not forwarded to Log Collectors until reformatting is complete. While the reformatting takes place, new logs are written to the firewall system disk and after the procedure is successfully completed, the new logs are forwarded to the appropriate Log Collector.
You must upgrade all Log Collectors in a collector group at the same time to avoid losing log data loss. No log forwarding or log collection occurs if the Log Collectors in a collector group are not all running the same PAN-OS version. Additionally, the log data for the Log Collectors in the collector group is not visible in the
ACC
or
Monitor
tabs until all Log Collectors are running the same PAN-OS version. For example, if you have three Log Collectors in a collector group and you upgrade two of the Log Collectors, then no logs are forwarded to any Log Collectors in the collector group.
Before updating Panorama, refer to the Release Notes for the minimum content release version required for PAN-OS 9.1.
For Panorama on Azure, you must perform additional steps before you can successfully upgrade the software version. To upgrade, you need to export the Panorama configuration, upgrade the content and software versions, and import the configuration to the Panorama management server after you successfully upgrade.
For M-100 appliances, Palo Alto Networks requires upgrading the memory to 32GB or more for management and log collection tasks. See the M-100 Memory Upgrade Guide before upgrading your M-100 appliance to PAN-OS 9.1.0.
  1. Verify that the updates you plan to install are appropriate for your Panorama deployment.
    Palo Alto Networks highly recommends that Panorama, Log Collectors, and all managed firewalls run the same content release version.
  2. You cannot skip the installation of any feature release versions in the path from the currently running PAN-OS version to PAN-OS 9.1. Review the known issues and changes to default behavior in the Release Notes and upgrade/downgrade considerations in the New Features Guide for each release through which you pass as part of your upgrade path.
  3. Save a backup of the current Panorama configuration file that you can use to restore the configuration if you have problems with the upgrade.
    Although Panorama automatically creates a backup of the configuration, best practice is to create and externally store a backup before you upgrade.
    1. Save named Panorama configuration snapshot
      (
      Panorama
      Setup
      Operations
      ), enter a
      Name
      for the configuration, and click
      OK
      .
    2. Export named Panorama configuration snapshot
      , select the
      Name
      of the configuration you just saved, click
      OK
      , and save the exported file to a location that is external to Panorama.
  4. Install the latest content updates.
    If Panorama is not running the minimum content versions required for the Panorama release to which you intend to upgrade, you must update content versions to the minimum (or later) versions before you install the software updates. Refer to Release Notes for minimum content release version for a Panorama release.
    Palo Alto Networks® highly recommends that Panorama, Log Collectors, and all managed firewalls run the same content release version. Additionally, we recommend that you schedule automatic, recurring updates so that you are always running the latest content versions (refer to 9).
    1. Select
      Panorama
      Dynamic Updates
      and
      Check Now
      for the latest updates. If an update is available, the Action column displays a
      Download
      link.
      Ensure that Panorama is running the same but not a later content release version than is running on managed firewalls and Log Collectors.
    2. Before you update the content release version on Panorama, be sure to upgrade managed firewalls and then Log Collectors (see Upgrade Log Collectors When Panorama Is Internet-Connected) to the same (or a later) content release version.
      If you do not need to install content updates at this time, then skip ahead to the next step.
    3. Install remaining content updates, as needed. When installed, the Currently Installed column displays a check mark.
      1. Download
        and
        Install
        the Applications or Applications and Threats update. Regardless of your subscription, Panorama installs and needs only the Applications content update, not the Threats content. For details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.
      2. Download
        and
        Install
        other updates (Antivirus, WildFire®, or URL Filtering) as needed, one at a time, and in any sequence.
  5. Upgrade Panorama to the PAN-OS releases along your upgrade path to PAN-OS 9.1.
    1. PAN-OS 9.0 introduced a new log format. If a local Log Collector is configured, logs are automatically migrated to the new format after you successfully upgrade Panorama to PAN-OS 9.0.
      Do not continue on your upgrade path until you verify the automatic log migration completed successfully.
  6. Upgrade Panorama to PAN-OS 9.1.
    1. Check Now
      (
      Panorama
      Software
      ) for the latest releases. If a software release is available, the Action column displays
      Download
      .
    2. Locate and
      Download
      the model-specific file for the release version to which you are upgrading. For example, to upgrade an M-Series appliance to Panorama 9.1.0, download the
      Panorama_m-9.1.0
      image; to upgrade a Panorama virtual appliance to Panorama 9.1.0, download the
      Panorama_pc-9.1.0
      image. After a successful download, the Action column changes from
      Download
      to
      Install
      for the downloaded image.
    3. Install the downloaded image and then reboot.
      1. Install
        the image.
      2. After the installation completes successfully, reboot using one of the following methods:
        • If prompted to reboot, click
          Yes
          . If you see a CMS Login prompt, press Enter without typing a username or password. When the Panorama login prompt appears, enter the username and password you specified during initial configuration.
        • If you are not prompted to reboot,
          Reboot Panorama
          from the Device Operations section (
          Panorama
          Setup
          Operations
          ).
    4. (
      Required only if upgrading to PAN-OS 9.1.1 or a later release
      ) After you complete the above steps for the PAN-OS 9.1 base image, repeat steps 1 through 3 to upgrade to the target maintenance release.
  7. (
    Panorama on Azure only
    ) Load the exported Panorama configuration from Step 2.
    1. Import named Panorama configuration snapshot
      (
      Panorama
      Setup
      Operations
      ),
      Browse
      and select the Panorama configuration file, and click
      OK
      .
    2. Load named Panorama configuration snapshot
      , select the
      Name
      of the configuration you just imported, enter the
      Decryption Key
      if required and click
      OK
      .
    3. Commit the Panorama configuration by enter the following commands:
      admin>
      configure
      admin>
      commit force
  8. (
    If local Log Collector is in a Collector Group
    ) Upgrade the remaining Log Collectors in the Collector Group.
  9. (
    Best Practice
    ) Schedule recurring, automatic content updates.
    Panorama does not synchronize content update schedules across HA peers. You must perform this task on both the active and passive Panorama.
    In the header row for each update type (
    Panorama
    Dynamic Updates
    ), the
    Schedule
    is initially set to
    None
    . Perform the following steps for each update type.
    1. Click
      None
      and select the update frequency (
      Recurrence
      ). The frequency options depend on the update type.
    2. Select the schedule action:
      • Download And Install
        (
        Best Practice
        )—Panorama automatically installs updates after downloading them.
      • Download Only
        —You must manually install updates after Panorama downloads them.
    3. Based on the best practices for the security posture of your organization, configure a delay (
      Threshold
      ) after an update becomes available before Panorama downloads the update.
    4. Click
      OK
      to save your changes.
    5. Select
      Commit
      Commit to Panorama
      and
      Commit
      your changes.

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