Create a Support Case
Table of Contents
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- Cloud NGFW for Azure
- Cloud NGFW Components
- Cloud NGFW for Azure Supported Regions
- Cloud NGFW for Azure Limits and Quotas
- Cloud NGFW for Azure Pricing
- Cloud NGFW for Azure Free Trial
- Cloud NGFW Credit Distribution and Management
- Start with Cloud NGFW for Azure
- Manage Cloud NGFW Roles for Azure Users
- Integrate Single Sign-on
- Monitor Cloud NGFW Health
- Create a Support Case
- Register Your Cloud NGFW Tenant with a Palo Alto Networks Support Account
- Cloud NGFW for Azure Certifications
- Cloud NGFW For Azure Privacy and Data Protection
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- About Rulestacks and Rules on Cloud NGFW for Azure
- Create a Rulestack on Cloud NGFW for Azure
- Cloud NGFW for Azure Security Rule Objects
- Create a Prefix List on Cloud NGFW for Azure
- Create an FQDN List for Cloud NGFW on Azure
- Add a Certificate to Cloud NGFW for Azure
- Create Security Rules on Cloud NGFW for Azure
- Cloud NGFW for Azure Security Services
- Enable DNS Security on Cloud NGFW for Azure
- Set Up Outbound Decryption on Cloud NGFW for Azure
- Set Up Inbound Decryption on Cloud NGFW for Azure
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- Panorama Integration
- Panorama Integration Prerequisites
- Link the Cloud NGFW to Palo Alto Networks Management
- Use Panorama for Cloud NGFW Policy Management
- Enable User-ID on the Cloud NGFW for Azure
- Configure Service Routes for On-Prem Services
- Use XFF IP Address Values in Policy
- View Cloud NGFW Logs and Activity in Panorama
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- Configure Logging for Cloud NGFW on Azure
- Cloud NGFW for Azure Traffic Log Fields
- Cloud NGFW for Azure Threat Log Fields
- Cloud NGFW for Azure Decryption Log Fields
- Enable Log Settings
- Disable Log Settings
- Enable Activity Logging on Cloud NGFW for Azure
- Multiple Logging Destinations on Cloud NGFW for Azure
- View the Logs
- View Audit Logs on a Firewall Resource
- View Audit Logs on Resource Groups
- What's New
- Cloud NGFW for Azure Known Issues
- Cloud NGFW for Azure Addressed Issues
Create a Support Case
Create a support case for the Cloud NGFW for Azure.
To create a support case using the Azure portal:
- Log into the Azure portal.In the Support + Troubleshooting section, click New Support Request.On the New Support Request page, click Register User account and create a case at Customer Support Portal.Follow the prompts to create a Palo Alto Networks Customer Support Portal (CSP) account. If you already have a CSP account, use your existing login credentials.