Install a Device Certificate
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Install a Device Certificate

Table of Contents

Install a Device Certificate

Install a device certificate from the firewall.
You must install the device certificate on your Next-Generation Firewall to use one or more cloud services. You only need to install a device certificate once. The device certificate has a 90 day lifetime. The firewall re-installs the device certificate 15 days before the certificate expires.
To successfully install the device certificate on a firewall, the firewall must have outbound internet access and the following Fully Qualified Domain Names (FQDN) and ports must be allowed on your network in order to reach to the CSP.
For Panorama-managed firewalls, you can install the device certificate for managed firewalls from the Panorama management server. This allows you to install the device certificate for multiple managed firewalls at once.
The following Palo Alto Networks Next-Generation firewall models install the device certificate when they first connect to the Palo Alto Networks Customer Support Portal (CSP) during the initial registration process. You do not need to manually install the device certificate for these firewall models.
  • PA-410, PA-440, PA-450, and PA-460 firewalls
  • PA-1400 Series firewalls
  • PA-3400 Series firewalls
  • PA-5410, PA-5420, and PA-5430 firewalls
  • PA-5450 firewall
FQDN
Ports
  • http://ocsp.paloaltonetworks.com
  • http://crl.paloaltonetworks.com
  • http://ocsp.godaddy.com
TCP 80
  • https://api.paloaltonetworks.com
  • http://apitrusted.paloaltonetworks.com
  • https://certificatetrusted.paloaltonetworks.com
  • https://certificate.paloaltonetworks.com
TCP 443
  • *.gpcloudservice.com
TCP 444 and TCP 443
  1. Generate the One Time Password (OTP).
    OTP lifetime is 60 minutes and expires if not used within the 60 minute lifetime.
    Firewall may only attempt to retrieve the OTP from the CSP one time. If the firewall fails for any reason to fetch the OTP, the OTP expires and you must generate a new OTP.
    1. Log in to the Customer Support Portal as a Superuser.
      Superuser privileges are required to generate the OTP.
    2. Select
      Products
      Device Certificates
      and
      Generate OTP
      .
    3. For the
      Device Type
      , select
      Generate OTP for Next-Gen Firewall
      and click
      Next
      .
    4. Select your
      PAN OS Device
      serial number and
      Generate OTP
      .
    5. Download OTP
      or
      Copy to Clipboard
      .
  2. An admin with Superuser access privileges is required to apply the OTP used to install the device certificate.
  3. Configure the Network Time Protocol (NTP) server.
    An NTP server is required to validate the device certification expiration date, ensure the device certificate does not expire early or become invalid.
    1. Select
      Device
      Setup
      Services
      and edit the Services section.
    2. Select
      NTP
      and enter the hostname or IP address of the
      Primary NTP Server
      .
    3. (
      Optional
      ) Enter a the hostname or IP address of the
      Secondary NTP Server
      .
    4. (
      Optional
      ) To authenticate time updates from the NTP server(s), for
      Authentication Type
      , select one of the following for each server.
      • None
        (default)—Disables NTP authentication.
      • Symmetric Key
        —Firewall uses symmetric key exchange (shared secrets) to authenticate time updates.
        • Key ID
          —Enter the Key ID (1-65534)
        • Algorithm
          —Select the algorithm to use in NTP authentication (
          MDS
          or
          SHA1
          )
    5. Click
      OK
      to save your configuration changes.
    6. Commit
      .
  4. Select
    Device
    Setup
    Management
    Device Certificate
    and
    Get certificate
    .
    You can also install the device certificate from the firewall CLI using the command:
    admin>
    request certificate fetch otp <otp_value>
  5. Paste the
    One-time Password
    you generated and click
    OK
    .
  6. Your next-generation firewall successfully retrieves and installs the certificate.
    You may need to refresh the page to verify that device certificate installation was successful.
  7. (
    WildFire and Advanced WildFire
    ) Log in to the firewall CLI and refresh the firewall settings to establish a connection to the Advanced WildFire cloud with the updated device certificate.
    admin>
    request wildfire registration channel public

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