Manage Enterprise DLP Incidents
Focus
Focus
Enterprise DLP

Manage Enterprise DLP Incidents

Table of Contents

Manage
Enterprise DLP
Incidents

Assign and manage
Enterprise Data Loss Prevention (E-DLP)
incidents escalations.
Where Can I Use This?
What Do I Need?
  • NGFW (Managed by Panorama)
  • Prisma Access (Managed by Strata Cloud Manager)
  • SaaS Security
  • NGFW (Managed by Strata Cloud Manager)
  • Enterprise Data Loss Prevention (E-DLP)
    license
  • NGFW (Managed by Panorama)
    —Support and
    Panorama
    device management licenses
  • Prisma Access (Managed by Strata Cloud Manager)
    Prisma Access
    license
  • SaaS Security
    SaaS Security
    license
  • NGFW (Managed by Strata Cloud Manager)
    —Support and
    AIOps for NGFW Premium
    licenses
Or any of the following licenses that include the
Enterprise DLP
license
  • Prisma Access
    CASB license
  • Next-Generation CASB for Prisma Access and NGFW (CASB-X)
    license
  • Data Security
    license
Manage your
Enterprise Data Loss Prevention (E-DLP)
incidents to investigate and resolve incidents when traffic matches your
Enterprise DLP
data profiles.

Strata Cloud Manager

Assign and manage
Enterprise Data Loss Prevention (E-DLP)
Incidents escalations on
Strata Cloud Manager
.
  1. Log in to
    Strata Cloud Manager
    .
  2. Select
    Manage
    Configuration
    Data Loss Prevention
    DLP Incidents
    .
  3. View your
    Enterprise DLP
    incidents.
  4. (
    Optional
    )
    Add New Filter
    to filter the
    Enterprise DLP
    incidents.
  5. Select one or more Incidents and
    Assign To
    a team member.
    You can search and assign an incident to an existing user or type a new name to
    Create User
    . If you create a new user, the user must have access to the DLP app on the hub.
  6. Change Resolution
    as your team works to resolve the incident that triggered
    Enterprise DLP
    enforcement.
    You can select one of the predefined incident resolution statues or type a new resolution status to
    Create Tag
    .
  7. For additional auditing and clarity for your team members, you can
    Edit Notes
    to provide further details.
    Save
    after you finish providing the additional information in your notes. The existing note is overwritten if you save a new note.
    Delete
    the note if no longer needed.

DLP App

Assign and manage
Enterprise Data Loss Prevention (E-DLP)
incidents escalations on the DLP app on the hub.
  1. Log in to the DLP app on the hub.
    If you don’t already have access to the DLP app on the hub, see the hub Getting Started Guide. Only Superusers can access the hub.
  2. View your
    Enterprise DLP
    incidents.
  3. (
    Optional
    )
    Add New Filter
    to filter the
    Enterprise DLP
    incidents.
  4. Select one or more Incidents and
    Assign To
    a team member.
    You can search and assign an incident to an existing user or type a new name to
    Create User
    . If you create a new user, the user must have access to the DLP app on the hub.
  5. Change Resolution
    as your team works to resolve the incident that triggered
    Enterprise DLP
    enforcement.
    You can select one of the predefined incident resolution statues or type a new resolution status to
    Create Tag
    .
  6. For additional auditing and clarity for your team members, you can
    Edit Notes
    to provide further details.
    Save
    after you finish providing the additional information in your notes. The existing note is overwritten if you save a new note.
    Delete
    the note if no longer needed.

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