Activating a license now creates a default tenant where the product is deployed. For
a single Customer Support Portal account, certain fields in the activation form are
prepopulated.
Products offered for free, such as AIOps Free and CIE, don't need an activation link
or auth code for activation. The hub serves as the entry point
for you to activate these products. Activating a product from the tenant view of the
hub creates a single default tenant where the product is
deployed. If you have a single Customer Support Portal account, certain fields in
the activation form are prepopulated on your behalf for a simplified license
activation experience.
First-time license activation for paid products is still through an email that you
receive from Palo Alto Networks. The email still contains an activation link.
Activating a product from the activation link creates a single default tenant where
the product is deployed. If you have a single Customer Support Portal account,
certain fields in the activation form are prepopulated on your behalf for a
simplified license activation experience.
If you have multiple Customer Support Portal accounts, during activation you will
select the Customer Support Portal account that you want to use for managing your
product. If you're a managed security service provider (MSSP), during activation you
will select the Customer Support Portal account that you want to use for managing
your customers' products.
