How Does Email DLP Work?
Table of Contents
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- Register and Activate Enterprise DLP on Prisma Access (Panorama Managed)
- Edit the Enterprise DLP Snippet Settings on the DLP App
- Enable Role Based Access to Enterprise DLP on Strata Cloud Manager
- Enable Optical Character Recognition on Strata Cloud Manager
- Enable Optical Character Recognition for Enterprise DLP
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- Create a Data Profile on the DLP App
- Create a Data Profile with EDM Data Sets on the DLP App
- Create a Data Profile with Data Patterns and EDM Data Sets on the DLP App
- Create a Data Profile with Nested Data Profiles on the DLP App
- Create a Data Profile on Strata Cloud Manager
- Create a Data Profile with EDM Data Sets on Strata Cloud Manager
- Create a Data Profile with Data Patterns and EDM Data Sets on Strata Cloud Manager
- Create a Data Profile with Nested Data Profiles on Strata Cloud Manager
- Create a Data Filtering Profile on Panorama
- Create a Data Filtering Profile on Panorama for Non-File Detection
- Update a Data Profile on the DLP App
- Update a Data Profile on Strata Cloud Manager
- Update a Data Filtering Profile on Panorama
- Enable Existing Data Patterns and Filtering Profiles
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- How Does Email DLP Work?
- Activate Email DLP
- Add an Enterprise DLP Email Policy
- Review Email DLP Incidents
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- Monitor DLP Status with the DLP Health and Telemetry App
- View Enterprise DLP Log Details on the DLP App
- Manage Enterprise DLP Incidents on the DLP App
- View Enterprise DLP Audit Logs on the DLP App
- View Enterprise DLP Log Details on Strata Cloud Manager
- Manage Enterprise DLP Incidents on Strata Cloud Manager
- View Enterprise DLP Audit Logs on Strata Cloud Manager
- View Enterprise DLP Log Details on Panorama
How Does Email DLP Work?
Learn more about the Email DLP architecture and how emails are transported to and
from
Enterprise Data Loss Prevention (E-DLP)
for inspection.Where Can I Use This? | What Do I Need? |
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|
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To prevent sensitive data exfiltration,
Enterprise Data Loss Prevention (E-DLP)
needs to perform inline
inspection of all outbound emails. To do this, an inbound and outbound connectors are
used to transport outbound emails to and from Enterprise DLP
for inspection and
verdict rendering. You must also create allow, block, and quarantine transport rules to
specify the actions Microsoft Exchange takes based on the verdicts rendered by Enterprise DLP
. When
Enterprise DLP
inspects an email, an email header is added to indicate that Enterprise DLP
has already inspected the email. If Enterprise DLP
renders a
Block
or Quarantine
verdict for inspected email, an email header to indicate the verdict is added as well.
Emails that are already inspected are not transported to Enterprise DLP
a second
time and Microsoft Exchange takes action based on the existing email headers.After
Enterprise DLP
inspects an email, it is returned back to Microsoft Exchange
for further action based on the rendered verdict.The email flow for inline inspection of emails using
Enterprise DLP
is as
follows:- An email is sent from within your organization to a recipient outside your organization.The outbound email can be sent from a desktop mail client, a web-based mail client, or a mobile device.
- The email transport rule instructs Microsoft Exchange to forward the outbound email toEnterprise DLPfor inspection using the outbound connector.
- Enterprise DLPinspects the email subject line, body, and attachments against your Email DLP policies and renders a verdict.Enterprise DLPadds email headers to mark that it's been inspected and what verdict was rendered.Enterprise DLPdoes not support inspection of document links contained in either the email subject or body.
- The email is returned back to Microsoft Exchange using the inbound connector.
- Microsoft Exchange takes action based on the respective transport rules.
- Microsoft Exchange send the allowed email to the intended recipient if allowed.An email is allowed ifEnterprise DLPdid not detect any sensitive data or if the email was quarantined and approved.

What Microsoft Exchange Online Licenses are Required for Email DLP?
Email DLP supports any Microsoft Exchange Online license, including Microsoft 365
Defender, Microsoft 365, and Office 365 E5 licenses for inline inspection of
outbound emails using
Enterprise DLP
. The type of Microsoft Exchange Online license you have activate determines the
supported Email DLP functionality available to your Microsoft Exchange Online
deployment.
The MSDN license is not supported for Email DLP. MSDN does not support the use of
inbound connectors to route emails, which
is required for
Enterprise DLP
to forward outbound emails back to Microsoft
Exchange after inspection.What Functionality Do Microsoft Exchange Licenses Support?
Email DLP supports the following functionality based on your active Microsoft
Exchange license.
- Any Microsoft Exchange Online licenses except MSDN
- Inspect outbound emails
- Block outbound emails containing sensitive data
- Send outbound emails containing sensitive data for admin approval
- Send outbound emails containing sensitive data for manager approval
- Microsoft 365 Defender licenseSee the Microsoft 365 Defender prerequisites for more information.
- Inspect outbound emails
- Block outbound emails containing sensitive data
- Send outbound emails containing sensitive data for admin approval
- Send outbound emails containing sensitive data for manager approval
- Send outbound emails containing sensitive data to hosted quarantine for approval
- Microsoft 365 or Office 365 E5 license
- Inspect outbound emails
- Block outbound emails containing sensitive data
- Send outbound emails containing sensitive data for admin approval
- Send outbound emails containing sensitive data for manager approval
- Send outbound emails containing sensitive data to hosted quarantine for approval
- Encrypt outbound emails containing sensitive data before they are sent to the recipient