Monitor DLP Status with the DLP Health and Telemetry App

Check the health of DLP using the DLP Health & Telemetry Status app on the Hub.
With an Enterprise DLP license, you can access the DLP Health & Telemetry app, which provides visibility into the health of the DLP service in real time. DLP service insights are available for any Palo Alto Networks product where you purchased an Enterprise DLP license. Monitoring the DLP status is supported for Enterprise DLP leveraged on Next-Generation Firewalls managed by Panorama, Prisma Access (Panorama Managed), and Cloud Management.

Access the DLP Health and Telemetry Dashboard on the DLP App

DLP Health and Telemetry Dashboard is accessible from Enterprise DLP app on the hub. All you need is an account administrator role or app administrator role on the hub and a valid Enterprise DLP license associated with that support account.
  1. Log in to the hub with your SSO credentials.
  2. Select
    Enterprise DLP
    .

Access the DLP Health and Telemetry Dashboard on Cloud Cloud Management

DLP Health and Telemetry Dashboard is accessible from Cloud Management. All you need is an account administrator or app administrator role and a valid Enterprise DLP license.
  1. Select
    Manage
    Configuration
    Security Services
    Data Loss Prevention
    Health & Telemetry
    .

Monitor DLP Service Status

The Dashboard displays real-time DLP status. If you experience issues with DLP (for example, the Prisma Access web interface doesn’t display data patterns or data profiles), verify that the DLP service status is
Operational
.
  1. Log in to Enterprise DLP app or Prisma Access Cloud Management.
  2. Observe the
    DLP Service Status
    and the
    Last Updated
    timestamp.
    Status
    Description
    Operational
    DLP services are up and running.
    Degraded Experience
    DLP services are up and running, but not operating at optimally.
    Service Unavailable
    DLP services are down.
    Planned Maintenance
    DLP services are down due to scheduled maintenance.

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