: Monitor DLP Status with the DLP Health and Telemetry App
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Monitor DLP Status with the DLP Health and Telemetry App

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Monitor DLP Status with the DLP Health and Telemetry App

Check the health of
Enterprise Data Loss Prevention (E-DLP)
using the DLP Health & Telemetry Status app on the Hub.
Where Can I Use This?
What Do I Need?
  • Panorama
  • Strata Cloud Manager
  • Enterprise Data Loss Prevention (E-DLP)
    license
  • (
    Panorama
    ) Device management license
  • (
    Panorama
    ) Support license
  • (
    Strata Cloud Manager
    )
    Prisma Access
    license
  • (
    Strata Cloud Manager
    )
    AIOps for NGFW Premium
    license
  • (
    Strata Cloud Manager
    )
    AIOps for NGFW Free
    license
With an
Enterprise Data Loss Prevention (E-DLP)
license, you can access the DLP Health & Telemetry app, which provides visibility into the health of the
Enterprise DLP
service.
Enterprise DLP
service insights are available for any Palo Alto Networks product where you purchased an
Enterprise DLP
license. Monitoring the DLP status is supported for
Enterprise DLP
leveraged on Next-Generation Firewalls (NGFW) managed by
Panorama
,
Prisma Access (Panorama Managed)
, and
Strata Cloud Manager
.

Access the DLP Health and Telemetry Dashboard on the DLP App

DLP Health and Telemetry Dashboard is accessible from
Enterprise DLP
app on the hub. All you need is an account administrator role or app administrator role on the hub and a valid
Enterprise DLP
license associated with that support account.
  1. Log in to the hub with your SSO credentials.
  2. Select
    Enterprise DLP
    .

Access the DLP Health and Telemetry Dashboard on
Strata Cloud Manager

DLP Health and Telemetry Dashboard is accessible from
Cloud Management
. All you need is an account administrator or app administrator role and a valid
Enterprise DLP
license.
  1. Log into
    Strata Cloud Manager
    .
  2. Select
    Manage
    Configuration
    Security Services
    Data Loss Prevention
    Health & Telemetry
    .

Monitor DLP Service Status

The Dashboard displays real-time DLP status. If you experience issues with DLP (for example, the
Prisma Access (Cloud Management)
web interface doesn’t display data patterns or data profiles), verify that the DLP service status is
Operational
.
  1. Log in to the
    Enterprise DLP
    app or
    Prisma Access (Cloud Management)
    .
  2. Observe the
    DLP Service Status
    and the
    Last Updated
    timestamp.
    Status
    Description
    Operational
    DLP services are up and running.
    Degraded Experience
    DLP services are up and running, but not operating at optimally.
    Service Unavailable
    DLP services are down.
    Planned Maintenance
    DLP services are down due to scheduled maintenance.

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