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Focus
Table of Contents

Edit Telemetry Settings

What is telemetry and how to edit the telemetry settings from the tenant management page
Where Can I Use This?What Do I Need?
  • Strata Cloud Manager
  • The hub
  • Strata Multitenant Cloud Manager
  • Commercial or FedRAMP deployments
  • IAM role of Superuser, Multitenant Superuser, Multitenant IAM Admin
Telemetry refers to the device data collected from your Next-Generation Firewall (NGFW) or Panorama and sent to Palo Alto Networks. This data enables cloud-based applications to monitor and manage your devices efficiently.
Telemetry data improves visibility into device health and performance, supports capacity planning and configuration management, and helps share threat intelligence across platforms. It also enhances intrusion prevention capabilities and allows for the evaluation and continuous improvement of threat signatures.
Telemetry settings are configured only at the tenant level. This means that all devices associated with a specific tenant automatically inherit the telemetry configuration defined for that tenant.
What is the default telemetry configuration?
By default, when you activate a product, telemetry is auto-enabled and the telemetry tier is set to full. This default setting ensures that the most comprehensive set of telemetry data is collected from the start, enabling robust monitoring, diagnostics, and threat analysis.
You can modify the telemetry tier at any time through the Tenant Management page to suit your data collection preferences.
What are the available telemetry tiers?
There are two telemetry tiers available, depending on the level of data you want to transmit:
  • Full-This tier sends a complete set of telemetry data, including extensive device health metrics, configuration summaries, threat activity, and performance data for in-depth monitoring and analysis.
  • Diagnostic-This tier limits the scope of data collected and focuses on basic diagnostic information required for troubleshooting and analysis.
To learn more about what each telemetry tier includes, see Device Telemetry Metrics Reference.
Where is the Telemetry Data Stored?
Telemetry data is stored in a specific data residency region, which you can configure during product activation or tenant creation.
If the tenant already includes Strata Logging Service, Strata Cloud Manager, or IoT Security, the data region defaults to the region assigned to that product. In such cases, you can’t manually select or change the data region.
The telemetry data from the PAN-OS and Panorama devices are transmitted to the data residency region at fixed transmission intervals.

Edit Telemetry Tier and Region

You can modify the telemetry configuration, such as the telemetry tier and data residency region, at any time from the Tenant Management page.
Changes made at the tenant level automatically apply to all devices associated with that tenant, ensuring consistent telemetry behavior across your deployment. If the data residency region is configurable, you have the flexibility to update it to meet your organization’s data governance requirements.