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Common Services: License Activation, Subscription, & Tenant Management

First time Activation - One Customer Support Portal Account

Table of Contents

Learn how to activate your SaaS Security Posture Management application for the first time if you have only one Customer Support Portal account.

If you have only one Customer Support Portal account, follow these steps for first time SaaS Security Posture Management activation.

Because you have only one Customer Support Portal account associated with your username, the Customer Support Account is prepopulated.
Allocate the product to the Recipient of your choice.
1. The name provided matches your Customer Support Portal account for convenience. You can use the name provided or change it.
Select a Region where you want to deploy your product.
The web interface shows if you have Prisma Access or NGFW available in this tenant where you can associate firewalls or devices.
Agree to the terms and conditions, and Activate.

A single default tenant is autocreated behind the scenes, and the product is activated in the tenant.

This tenant, and any others created by this Customer Support Portal account, will have the Superuser role.
Common ServicesProducts displays the status of the activation, such as initializing or complete.
After the status is complete, you must go to the Common ServicesDevice Associations tab to add firewalls to the tenant: Device Associations.
After the status is complete, you can launch SSPM from one of the following options.
- Launch from email:
- Launch from the hub tile:
- Launch from Common ServicesProducts:
Get started with SaaS Security Inline.
(Optional) Manage identity and access.