Prisma SD-WAN
Addressed Issues in Prisma SD-WAN ION Release 5.6
Table of Contents
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Prisma SD-WAN Docs
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- Add a Branch
- Add a Data Center
- Add a Branch Gateway
- Configure Circuits
- Configure Internet Circuit Underlay Link Aggregation
- Configure Private WAN Underlay Link Quality Aggregation
- Configure Circuit Categories
- Configure Device Initiated Connections for Circuits
- Add Public IP LAN Address to Enterprise Prefixes
- Manage Data Center Clusters
- Configure a Site Prefix
- Configure a DHCP Server
- Configure NTP for Prisma SD-WAN
- Configure the ION Device at a Branch Site
- Configure the ION Device at a Data Center
- Switch a Site to Control Mode
- Allow IP Addresses in Firewall Configuration
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- Configure a Controller Port
- Configure Internet Ports
- Configure WAN/LAN Ports
- Configure a Sub-Interface
- Configure a Loopback Interface
- Configure a PoE Port
- Configure and Monitor LLDP Activity and Status
- Configure a PPPoE Interface
- Configure a Layer 3 LAN Interface
- Configure Application Reachability Probes
- Configure a Secondary IP Address
- Configure a Static ARP
- Configure a DHCP Relay
- Configure IP Directed Broadcast
- VPN Keep-Alives
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- Configure Prisma SD-WAN IPFIX
- Configure IPFIX Profiles and Templates
- Configure and Attach a Collector Context to a Device Interface in IPFIX
- Configure and Attach a Filter Context to a Device Interface in IPFIX
- Configure Global and Local IPFIX Prefixes
- Flow Information Elements
- Options Information Elements
- Configure the DNS Service on the Prisma SD-WAN Interface
- Configure SNMP
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- Prisma SD-WAN Branch Routing
- Prisma SD-WAN Data Center Routing
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- Configure Multicast
- Create, Assign, and Configure a WAN Multicast Configuration Profile
- Configure Global Multicast Parameters
- Configure a Multicast Static Rendezvous Point (RP)
- Learn Rendezvous Points (RPs) Dynamically
- View LAN Statistics for Multicast
- View WAN Statistics for Multicast
- View IGMP Membership
- View the Multicast Route Table
- View Multicast Flow Statistics
- View Routing Statistics
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- Prisma SD-WAN Branch HA Key Concepts
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- Configure Branch HA with Gen-1 Platforms (2000, 3000, 7000, and 9000)
- Configure Branch HA with Gen-2 Platforms (3200, 5200, and 9200)
- Configure Branch HA with Gen-2 Embedded Switch Platforms (1200-S or 3200-L2)
- Configure Branch HA for Devices with Software Cellular Bypass (1200-S-C-5G)
- Configure Branch HA for Platforms without Bypass Pairs
- Configure Branch HA in a Hybrid Topology with Gen-1 (3000) and Gen-2 (3200) Platforms
- Configure HA Groups
- Add ION Devices to HA Groups
- Edit HA Groups and Group Membership
- Prisma SD-WAN Clarity Reports
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CloudBlade Integrations
- CloudBlade Integrations
- CloudBlades Integration with Prisma Access
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- clear app-engine
- clear app-map dynamic
- clear app-probe prefix
- clear connection
- clear device account-login
- clear dhcplease
- clear dhcprelay stat
- clear flow and clear flows
- clear flow-arp
- clear qos-bwc queue-snapshot
- clear routing
- clear routing multicast statistics
- clear routing ospf
- clear routing peer-ip
- clear switch mac-address-entries
- clear user-id agent statistics
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- arping interface
- curl
- ping
- ping6
- debug bounce interface
- debug bw-test src-interface
- debug cellular stats
- debug controller reachability
- debug flow
- debug ipfix
- debug log agent eal file log
- debug logging facility
- debug logs dump
- debug logs follow
- debug logs tail
- debug performance-policy
- debug poe interface
- debug process
- debug reboot
- debug routing multicast log
- debug routing multicast pimd
- debug servicelink logging
- debug tcpproxy
- debug time sync
- dig dns
- dig6
- file export
- file remove
- file space available
- file tailf log
- file view log
- ssh6 interface
- ssh interface
- tcpdump
- tcpping
- traceroute
- traceroute6
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- dump appdef config
- dump appdef version
- dump app-engine
- dump app-l4-prefix table
- dump app-probe config
- dump app-probe flow
- dump app-probe prefix
- dump app-probe status
- dump auth config
- dump auth status
- dump banner config
- dump bfd status
- dump bypass-pair config
- dump cellular config
- dump cellular stats
- dump cellular status
- dump cgnxinfra status
- dump cgnxinfra status live
- dump cgnxinfra status store
- dump config network
- dump config security
- dump controller cipher
- dump controller status
- dump device accessconfig
- dump device conntrack count
- dump device date
- dump device info
- dump device status
- dump dhcp-relay config
- dump dhcprelay stat
- dump dhcp-server config
- dump dhcp-server status
- dump dhcpstat
- dump dnsservice config all
- dump dpdk cpu
- dump dpdk interface
- dump dpdk port status
- dump dpdk stats
- dump flow
- dump flow count-summary
- dump interface config
- dump interface status
- dump interface status interface details
- dump interface status interface module
- dump ipfix config collector-contexts
- dump ipfix config derived-exporters
- dump ipfix config filter-contexts
- dump ipfix config ipfix-overrides
- dump ipfix config prefix-filters
- dump ipfix config profiles
- dump ipfix config templates
- dump lldp
- dump lldp config
- dump lldp info
- dump lldp stats
- dump lldp status
- dump log-agent eal conn
- dump log-agent eal response-time
- dump log-agent eal stats
- dump log-agent config
- dump log-agent iot snmp config
- dump log-agent iot snmp device discovery stats
- dump log-agent ip mac bindings
- dump log-agent neighbor discovery stats
- dump log-agent status
- dump ml7 mctd counters
- dump ml7 mctd session
- dump ml7 mctd version
- dump nat counters
- dump nat6 counters
- dump nat summary
- dump network-policy config policy-rules
- dump network-policy config policy-sets
- dump network-policy config policy-stacks
- dump network-policy config prefix-filters
- dump overview
- dump performance-policy config policy-rules
- dump performance-policy config policy-sets
- dump performance-policy config policy-set-stacks
- dump performance-policy config threshold-profile
- dump poe system config
- dump poe system status
- dump priority-policy config policy-rules
- dump priority-policy config policy-sets
- dump priority-policy config policy-stacks
- dump priority-policy config prefix-filters
- dump probe config
- dump probe profile
- dump radius config
- dump radius statistics
- dump radius status
- dump reachability-probe config
- dump qos-bwc config
- dump reachability-probe status
- dump routing aspath-list
- dump routing cache
- dump routing communitylist
- dump routing multicast config
- dump routing multicast igmp
- dump routing multicast interface
- dump routing multicast internal vif-entries
- dump routing multicast mroute
- dump routing multicast pim
- dump routing multicast sources
- dump routing multicast statistics
- dump routing multicast status
- dump routing ospf
- dump routing peer advertised routes
- dump routing peer config
- dump routing peer neighbor
- dump routing peer received-routes
- dump routing peer routes
- dump routing peer route-via
- dump routing peer status
- dump routing peer route-json
- dump routing prefixlist
- dump routing prefix-reachability
- dump routing route
- dump routing routemap
- dump routing running-config
- dump routing summary
- dump routing static-route reachability-status
- dump routing static-route config
- dump security-policy config policy-rules
- dump security-policy config policy-set
- dump security-policy config policy-set-stack
- dump security-policy config prefix-filters
- dump security-policy config zones
- dump sensor type
- dump sensor type summary
- dump serviceendpoints
- dump servicelink summary
- dump servicelink stats
- dump servicelink status
- dump site config
- dump snmpagent config
- dump snmpagent status
- dump software status
- dump spoke-ha config
- dump spoke-ha status
- dump standingalarms
- dump static-arp config
- dump static host config
- dump static routes
- dump support details
- dump-support
- dump switch fdb vlan-id
- dump switch port status
- dump switch vlan-db
- dump syslog config
- dump syslog-rtr stats
- dump syslog status
- dump time config
- dump time log
- dump time status
- dump troubleshoot message
- dump user-id agent config
- dump user-id agent statistics
- dump user-id agent status
- dump user-id agent summary
- dump user-id groupidx
- dump user-id group-mapping
- dump user-id ip-user-mapping
- dump user-id statistics
- dump user-id status
- dump user-id summary
- dump user-id useridx
- dump vlan member
- dump vpn count
- dump vpn ka all
- dump vpn ka summary
- dump vpn ka VpnID
- dump vpn status
- dump vpn summary
- dump vrf
- dump waninterface config
- dump waninterface summary
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- inspect app-flow-table
- inspect app-l4-prefix lookup
- inspect app-map
- inspect certificate
- inspect certificate device
- inspect cgnxinfra role
- inspect connection
- inspect dhcplease
- inspect dhcp6lease
- inspect dpdk ip-rules
- inspect dpdk vrf
- inspect fib
- inspect fib-leak
- inspect flow-arp
- inspect flow brief
- inspect flow-detail
- inspect flow internal
- inspect interface stats
- inspect ipfix exporter-stats
- inspect ipfix collector-stats
- inspect ipfix app-table
- inspect ipfix wan-path-info
- inspect ipfix interface-info
- inspect ip-rules
- inspect ipv6-rules
- inspect lqm stats
- inspect memory summary
- inspect network-policy conflicts
- inspect network-policy dropped
- inspect network-policy hits policy-rules
- inspect network-policy lookup
- inspect performance-policy fec status
- inspect policy-manager status
- inspect policy-mix lookup-flow
- inspect priority-policy conflicts
- inspect priority-policy dropped
- inspect priority-policy hits default-rule-dscp
- inspect priority-policy hits policy-rules
- inspect priority-policy lookup
- inspect performance-policy incidents
- inspect performance-policy lookup
- inspect performance-policy hits analytics
- inspect process status
- inspect qos-bwc debug-state
- inspect qos-bwc queue-history
- inspect qos-bwc queue-snapshot
- inspect routing multicast fc site-iface
- inspect routing multicast interface
- inspect routing multicast mroute
- inspect security-policy lookup
- inspect security-policy size
- inspect switch mac-address-table
- inspect system arp
- inspect system ipv6-neighbor
- inspect system vrf
- inspect vrf
- inspect wanpaths
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5.6
- 5.6
- 6.1
- 6.2
- 6.3
- 6.4
- New Features Guide
- On-Premises Controller
- Prisma SD-WAN CloudBlades
- Prisma Access CloudBlade Cloud Managed
- Prisma Access CloudBlade Panorama Managed
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- Features Introduced in Prisma SD-WAN ION Release 5.6
- Changes to Default Behavior in Prisma SD-WAN ION Release 5.6
- Upgrade ION 9000 Firmware for Device Version 5.6.x
- CLI Commands in Prisma SD-WAN ION Release 5.6
- Addressed Issues in Prisma SD-WAN ION Release 5.6
- Known Issues in Prisma SD-WAN ION Release 5.6
Addressed Issues in Prisma SD-WAN ION Release 5.6
Learn about the issues addressed in Prisma SD-WAN ION
device release 5.6.
Where Can I Use This? | What Do I Need? |
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Learn more about the issues addressed
in Prisma SD-WAN ION device release 5.6.
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.17
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.15
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.13
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.11
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.9
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.7
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.5
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.3
- Addressed Issues in Prisma SD-WAN ION Device Release 5.6.1
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.17
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.17.
Issue ID | Description |
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CGSDW-11327 | Resolved an issue where old records in the ARP table were not being removed. |
CGSDW-17125 | Resolved an issue where the controller ARP entry was missing on the ION device gateway. |
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.15
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.15.
Issue ID | Description |
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CGSDW-14132 | Resolved an issue where the prefix filters for security policies were missing after upgrading the device. |
CGSDW-15201 | Resolved an issue where the ingress capacity bandwidth calculation was displaying as zero for some WAN links. |
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.13
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.13.
Issue ID | Description |
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CGSDW-2614 | Resolved an issue where the memory usage was increasing when the device did not have connectivity with the controller. |
CGSDW-8227 | Resolved an issue that caused the system routes to disappear during a switchover in a branch high availability (HA) deployment. |
CGSDW-10086 | Resolved an issue in the Rtr-mgr, which was causing the system to eventually run out of memory. |
CGSDW-10332 | Resolved an issue where GRE tunnels were not being established on hardware platforms with Zscaler endpoints. |
CGSDW-12127 | Resolved an issue causing intermittent packet drops for ICMP/PING flows in WAN to LAN traffic from Prisma Access mobile users to a Prisma SD-WAN remote branch LAN host. |
CGSDW-12189 | Resolved an issue where the DHCP server could not configure the bootfile for devices without a PXEClient VCI. |
CGSDW-12663 | Resolved an issue in which the HA switchover took place only after restarting the flow controller (FC). |
CGSDW-12977 | Resolved an issue that was causing a missing ARP entry for the controller gateway after upgrading to version 5.6.11. |
CGSDW-13551 | Resolved an issue where asymmetric routing between DIA and GRE tunnels was not working for TCP traffic. |
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.11
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.11.
Issue ID | Description |
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CGSDW-8754 | Resolved an issue in which the BGP status for a backup ION device displayed as unsynchronized on the web interface. |
CGSDW-10791 | Resolved an issue where the controller port was stuck with an incorrect ARP entry and went offline. |
CGSDW-10905 | Resolved an issue where a standard VPN tunnel may flap during the IKE rekey process. |
CGSDW-11041 | Resolved an issue where both the data center ION devices were advertising prefixes. |
CGSDW-11147 | Resolved an issue wherein the data center ION device were dropping fragmented packets for MTUs greater than 1376. |
CGSDW-11241 | Resolved an issue where a large number of UDP packets were being sent from the data center ION device to the branch ION device. |
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.9
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.9.
Issue ID | Description |
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CGSDW-8622 | Resolved an issue where multihop BGP routes were incorrectly parsed. |
CGSDW-9063 | Resolved an issue where the device manager was crashing. |
CGSDW-9256 | Resolved an issue where the static routes with reachability probes were working incorrectly. |
CGSDW-9379 | Resolved an issue wherein remote login to the ION device for CLI access was failing. |
CGSDW-9873 | Resolved an issue that was causing device manager process restart. |
CGSDW-10086 | Resolved an issue where the Rtr-mgr process would leak memory and eventually run out of memory. |
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.7
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.7.
Issue ID | Description |
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CGSDW-6956 | Resolved an issue where traffic stopped flowing between branch ION devices and GCP data center ION devices on release 5.6.x. |
CGSDW-7761 | Resolved an issue wherein all the VPNs for a data center ION device went down. |
CGSDW-7776 | Resolved an issue where the element manager process deleted interfaces on process reload or restart. |
CGSDW-7845 | Resolved an issue where graceful restart capability was not advertised to BGP peers. |
CGSDW-7866 | Resolved an issue where multiple DHCP processes were running for a single DHCP relay configuration. |
CGSDW-9692 | Resolved an issue wherein downloading large files over service links was slow, along with TCP retransmissions. This applies to private Layer 2 deployments. |
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.5
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.5.
Issue ID | Description |
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CGSDW-2887 | Resolved an issue where the RTR Manager was taking long time to clear the interface messages after a switchover. |
CGSDW-4080 | Added support for displaying the SNMP engine ID using the CLI toolkit commands. |
CGSDW-4185 | Added support to disable less secure ciphers on Prisma SD-WAN for SSH. |
CGSDW-4410 | Resolved an issue when the ION
device received an application definition update
which improperly removed the mapping entries for
the HTTP and SSL applications. The result of which
could be, incorrect policy matches for generic
HTTP and SSL traffic.
Workaround: A one time reboot of the device or a restart of the app-engine process using the command debug process restart name=tcpproxy. |
CGSDW-4870 | Resolved an issue where BGP routes were not parsing properly because of repeated spaces between AS numbers. |
CGSDW-5020 | Resolved an issue where a prefix was advertising from both hub device as the VPNs were in active/true status on both the hubs when VPN keepalive timers are set with a high value. |
CGSDW-5057 | Resolved an issue where the ION 9000 device fan was making noise with DPDK. |
CGSDW-5102 | Resolved an issue where the hub was advertising same global prefix for multiple VPNs resulting in traffic failure. |
CGSDW-5416 | Resolved an issue where after tunnel and BGP creation by the Prisma Access Cloudblade, BGP was down and did not show any status on the portal and CLI. |
CGSDW-5603 | Resolved an issue where the BWM server was holding open connections in AWS deployment. |
CGSDW-6025 | Resolved an issue where latency is miscalculated when it is higher than 500ms for ICMP probe. |
CGSDW-6138 | Resolved an issue where the Internet Direct Reachability Down alarm triggered on the backup device was not getting suppressed. |
CGSDW-6194 | Resolved an issue where the Layer 7 application were not being detected correctly. |
CGSDW-6268 | Resolved an issue where the data center ION device was not sending traffic to the branch ION device. |
CGSDW-6355 | Resolved OpenSSL vulnerability CVE-2022-0778. |
CGSDW-6466 | Resolved an issue in the IPSEC crypto offloading process logic which affected Data Center ION 9000s running 5.6.1 or 5.6.3. As a result of this, customers may observe a degradation in throughput performance, erroneously reported link quality latency measurements, or VPN flaps due to missed keepalives. |
CGSDW-6724 | Resolved an issue where DHCP relay was not working, if the DHCP server was running on interface through which DHCP relay packet was sent out. |
CGSDW-6845 | Resolved an issue where, in rare cases, FC was restarted when there was branch to branch asymmetric traffic through the hub with both branches on different hubs transition to the same hub. |
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.3
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.3.
Issue ID | Description |
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CGSDW-1424 | Resolved an issue where multiple internal URLs were failing nslookup, causing NTP to be out of sync. |
CGSDW-2816 | Resolved an issue where static-route with higher AD was programmed on bypass pair FIB. |
CGSDW-3227 | Resolved an issue for SAML/SSO whereby '-' was not allowed in IdP domain names, this is supported now. |
CGSDW-3420 | Resolved an issue where the ADEM portal was not displaying the Prisma Access SPN name for Standard VPN interfaces. |
CGSDW-3521 | Resolved an issue where a large number of DCs assigned to a single DC group was causing the FC process to crash. |
CGSDW-3958 | Resolved an issue where the Site Summary screen was showing incorrect values for the current overall consumed bandwidth if the time range selected was not last one hour. |
Addressed Issues in Prisma SD-WAN ION Device Release 5.6.1
The following table lists the issues addressed in Prisma SD-WAN ION Device Release 5.6.1.
Issue ID | Description |
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CGSDW-826 | Resolved an issue where the LAN side FIB had no prefixes present even though the LAN interfaces were Admin Up and had learned or configured prefixes present. |
CGSDW-955 | Resolved an issue where BGP peer status was not in sync with the CLI and the web interface. |
CGSDW-1081 | Resolved an issue where NAT_POLICY_STATIC_NATPOOL_OVERRUN alarm was raised but not displayed properly in the web interface. |
CGSDW-1634 | Resolved an issue where data center ION devices that have internet access via the internet labeled ports only fail to establish remote access sessions. |
CGSDW-1935 | Resolved an issue where the web interface was showing Layer 3 LAN forwarding configured, but not configured on the ION device, while the LAN interfaces are configured as Layer 3 on the ION device. |
CGSDW-2679 | Resolved an issue where the VPN marked as Admin Down did not remove the routes posted in the FIB associated with it. |
CGSDW-3193 | Resolved an issue where VPNs in a data center with 5.2.x and branch devices with 5.6.1 do not come up. |
CGSDW-3257 | dhcp lease command failed because of missing file in dhcp package. |
CGSDW-3725 | Resolved an issue where when setting an interface status to Admin Down on a DC ION device on the user interface, the same status was not reflected on the ION device. |