Assign Chatbot to a Channel/Team

1. Go to Microsoft Teams App store and search for Prisma SD-WAN Chatbot.

   You must install the bot specific to the region your tenant is deployed. The Microsoft App Store will contain a Chatbot for each Prisma SD-WAN Controller region; Elcapitan, Sugarloaf, and Hood. You can determine the region your tenant is hosted from the controller URL.

2. Click on the Prisma SD-WAN Chatbot-MS Team tile, select Add to a Team from the options.

3. Select the team(s) where you want to set up the bot from the drop-down.

   The teams where you can configure the Chatbot are listed on the left navigation pane.
4. You can now start a chat conversation with the Chatbot supported commands.

Chatbot Supported Commands

You can start a session by either typing Help or directly entering the command. The format of the command must include @Prisma SD-WAN Chatbot <command>. For example:

@Prisma SD-WAN Chatbot show sites

You can continue the conversation in the same window OR click New Conversation to start a new chat session. When the response for a command exceeds the supported size, the bot chunks the response. The bot will retrieve a maximum of 500 records for any category in the initial release. You will require to type at least one of the options. If the site names have a space, enter the site name in double quotes. The commands, supported options, and their descriptions are listed below:

Commands	Command Descriptions
help
help	Lists all the supported commands.
<command> help	Displays the command syntax acceptable by the bot with all the options mentioned in the command.
show apps
show apps	Lists all apps defined on the system.
show apps <appname>	Lists all the application-specific attributes for the application app name.
show events
show events site <sitename>	Filters the list of events for a particular site.
show events <status><suppressed|resolved|open|acknowledged>	Filters the output to display the status of the events.
show events site <sitename> priority <priority>	Filters the events for a site based on the event priority.
show events code <eventcodes>	Filters the events for a particular event code.
show events correlation <correlationID>	Filters the events for a particular correlation ID.
show events hours <numhours>	Filters the events for a particular time frame.
show health
show health <sitename>	Displays the following attributes depicting the health of the site: ION device connectivity status critical and significant events number of active events count by severity physical link status VPN health (Prisma SD-WAN and 3rdparty)
show health <sitename> links	Filters the output to only display physical link health.
show health <sitename> ions	Filters the output to only display device health.
show health <sitename> vpns	Filters the output to only display VPN link health.
show health <sitename> alarms	Filters the output to only display alarms.
show inventory
show inventory	Lists all the devices in the system (both claimed and unclaimed) with the device name, model, site name, software version, and connection status attributes.
show inventory <modelname>	Lists the inventory to display devices of the specified model type.
show inventory at site <sitename>	Lists the inventory to display devices at the specified site.
show inventory <modelname> at site <sitename>	Lists the inventory assigned to a site(s).
show interfaces
show interfaces at site <sitename> on element<elemname>	Displays the following interface attributes of admin status, type, name, ipv4_config, secondary_ip_configs, and site_wan_interface_ids.
show interfaces <interfacename>	Displays interface configurations of all the interfaces with the interface name with the following attributes: sitename element name admin status type name ipv4_config secondary_ip_configs site_wan_interface_ids connected
show metrics—All metrics-related commands must have the options metric type, category, site, and hours. If the site name or the app name has a space, ensure the names are typed in double-quotes.
show metrics <type> category <category> at site<sitename> hours <numhours> groupby<groupby>	Displays specific metrics for the given site for the specified number of hours. The output displays a statistical distribution of the metrics queried for: Count (Number of data points) Mean Standard Deviation Minimum Value Maximum Value Percentile Values: 50, 75, 90
Show metrics network <category> <bw> at site<sitename>hours <numhours>groupby<APPS>	Displays the metrics, where the metric type is a network and the category is bandwidth for a given site for the specified number of hours for a given app(s).
Show metrics network <category> <bw> at site<sitename>hours <numhours>	Displays the metrics, where the metric type is a network and the category is bandwidth for a given site for the specified number of hours.
Show metrics network <category> <bw> at site<sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the metrics, where the metric type is a network and the category is bandwidth for a given site for the specified number of hours, for a given app(s), and the selected WANs.
Show metrics network <category> <bw> at site<sitename>hours <numhours>groupby<Top10>groupby<APPS>	Displays the metrics for the top 10 apps where the metric type is a network and the category is bandwidth for a given site for the specified number of hours.
Show metrics network <category>tcp<tcp-xsact>at site <sitename>hours <numhours>	Displays the TCP metrics where the metric type is a network and the category is tcp-xsact for a given site for the specified number of hours.
Show metrics network <category> tcp<tcp-xsact>at site <sitename>hours<numhours>groupby<APPS>	Displays the TCP metrics, where the metric type is a network and the category is tcp-xsact for a given site for the specified number of hours for a given app(s).
Show metrics network <category> <tcp-xsact> atsite <sitename>hours<numhours>groupby<WANS>	Displays the TCP metrics, where the metric type is a network and the category is tcp-xsact for a given site for the specified number of hours and selected WANs.
Show metrics network <category> <tcp-xsact> atsite <sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the TCP metrics, where the metric type is a network and the category is tcp-xsact for a given site for the specified number of hours, for a given app(s), and the selected WANs.
Show metrics app <category> <health> at site<sitename>hours <numhours>groupby<APPS>	Displays the app(s) health metrics, for a given site for the specified number of hours for a given app(s).
Show metrics app <category> <health> at site<sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the app(s) health metrics for a given site for the specified number of hours, for a given app(s) and the selected WANs or all WANs.
Show metrics app <category> <app-response> atsite <sitename>hours<numhours>groupby<APPS>	Displays the app response metrics, for a given site for the specified number of hours for a given app(s).
Show metrics app <category> <app-response> atsite <sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the app response metrics for a given site for the specified number of hours, for a given app(s), and the selected WANs or all WANs.
Show metrics media <category> <audio-bw> atsite <sitename>hours<numhours>groupby<APPS>	Displays the audio bandwidth metrics, for a given site for the specified number of hours for a given app(s).
Show metrics media <category> <audio-bw> atsite <sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the audio bandwidth metrics for a given site for the specified number of hours, for a given app(s), and the selected WANs or all WANs.
Show metrics media <category> <audio-jitter> atsite <sitename>hours<numhours>groupby<APPS>	Displays the audio jitter metrics, for a given site for the specified number of hours for a given app(s).
Show metrics media <category> <audio-jitter> atsite <sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the audio jitter metrics for a given site for the specified number of hours, for a given app(s), and the selected WANs or all WANs.
Show metrics media <category> <video-jitter> atsite <sitename>hours<numhours>groupby<APPS>	Displays the video jitter metrics, for a given site for the specified number of hours for a given app(s).
Show metrics media <category> <audio-loss> atsite<sitename>hours<numhours><groupby<APPS>	Displays the audio-loss metrics, for a given site for the specified number of hours for a given app(s).
Show metrics media <category> audio-loss> atsite <sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the audio loss metrics for a given site for the specified number of hours, for a given app(s), and the selected WANs or all WANs.
Show metrics media <category> <video-loss> atsite<sitename>hours<numhours><groupby<APPS>	Displays the video-loss metrics, for a given site for the specified number of hours for a given app(s).
Show metrics media <category> video-loss> atsite <sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the video loss metrics for a given site for the specified number of hours, for a given app(s), and the selected WANs or all WANs.
Show metrics media <category> <audio-mos> atsite<sitename>hours<numhours><groupby<APPS>	Displays the audio-mos metrics, for a given site for the specified number of hours for a given app(s).
Show metrics media <category> audio-mos> atsite <sitename>hours<numhours>groupby<APPS>groupby<WANS>	Displays the audio-mos metrics for a given site for the specified number of hours, for a given app(s), and the selected WANs or all WANs.
show paths
show paths <sitename>	Displays all the paths, overlay + underlays, at a given site. Internet Private WAN VPN over Internet VPN over Private WAN Standard VPN
show paths <sitename> public	Displays only the public paths, overlay+underlays, at a given site. Internet VPN over Internet Standard VPN
show paths <sitename> private	Displays only the private paths, overlay +underlays, at a given site. Private WAN VPN over Private WAN
show sites
show sites	Lists all the sites, site type (hub v/s spoke), admin state, tags, and domain.
show sites <sitename>	Lists all the site properties such as an address, location, tags, and attached policies.
show sites <sitename> address	Lists the addresses of all the sites.
show sites <sitename> policy	Lists the path, QoS, Security, and NAT policies attached to the site.
show sites <sitename> tags	Lists the tags attached to the site.