Activate AIOps for NGFW Premium Through Common Services
Table of Contents
Activate AIOps for NGFW Premium Through Common Services
AIOps for NGFW Premium
Through Common Services
Learn how to activate an
AIOps for NGFW Premium
license on a single tenant through
Common Services
.Where Can I Use
This? | What Do I Need? |
|---|---|
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Strata Cloud Manager provides unified management and
operations only for NGFWs using the AIOps for NGFW Premium license. The application
tile name on the hub for
AIOps for NGFW
(the premium app only)
is now changed to Strata Cloud Manager
. With this update, the application URL
has also changed to stratacloudmanager.paloaltonetworks.com,
and you’ll also now see the Strata Cloud Manager
logo on the left navigation
pane. Continue to use the AIOps for NGFW Free
app for the NGFWs onboarded
to AIOps for NGFW Free
. For more information, see Activate AIOps for NGFW Free.The
AIOps for NGFW Premium
(use the Strata Cloud Manager app) license is
supported only in a single tenant environment with paid Cortex
Data Lake
. For information about support for firewalls and AIOps
for NGFW license type combinations, see Firewall and License Type Compatibility. - To activateAIOps for NGFWwith the add-on Enterprise License Agreement (ELA), see activate an add-on enterprise license agreement.
- To activateAIOps for NGFWwith a Software NGFW Credits License Agreement, see activate a software NGFW credits license agreement.
After you receive an email from Palo Alto Networks identifying the
AIOps for NGFW Premium
license you're activating, click the email link to
begin the activation process. - SelectGet Started within your email.AIOps for NGFW Premium
- You are automatically directed to , where you activate the subscription for your product.
- Select the sameTenantthat you used forCortex Data Lake, so that you can associate AIOps on the same tenant where you want AIOps to be applied.
- TheCustomer Support Accountis grayed out, but is auto-populated with the same CSP that you used forCortex Data Lake.
- TheRegionis grayed out, but is auto-populated with the same region that you used forCortex Data Lake.
- The web interface shows that you haveCortex Data Lakeavailable in this tenant where you can apply AIOps.
- Agreeto the terms and conditions, andActivate.
- displays the status of the activation, such asinitializingorcomplete.
- After the status isComplete, you must go to the tab to select the devices and add the firewall or Panorama appliance to your tenant. See Associate Devices with a Tenant.If the status isn'tComplete, you can't add your devices yet.
- LaunchStrata Cloud Managerwith AIOps for NGFW Premium license from one of the following options.
- Click theStrata Cloud Managertile in the hub.
- Launch from or from .
- Get started with AIOps for NGFW. If you're a new AIOps for NGFW customer or migrated toStrata Cloud Managerof June 2023, also get started with AIOps for NGFW on theStrata Cloud Manager.
- Manage identity and access. To add new users, assign them the role of Superuser .The CSP-level access isn't sufficient.
If you're activating an
AIOps for NGFW Premium
instance for the first
time, and you don’t have a free tier instance, AIOps for NGFW Free
tier
instance is also activated automatically. This helps you in scenarios such as:- If you activate licenses for a partial set of devices in your tenant, the unlicensed devices are visible in theAIOps for NGFW Freeinstance only if the devices are added to the same tenant.
- If theAIOps for NGFW Premiumlicenses expire, the devices revert to theAIOps for NGFW Freeinstance.