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Common Services: License Activation, Subscription, & Tenant Management

Activate a License for Cloud-Managed Prisma Access FedRAMP High "In Process" Through Common Services

Table of Contents

Activate a License for Cloud-Managed `Prisma Access` FedRAMP High "In Process" Through `Common Services`

Learn about cloud-managed Prisma Access single tenant FedRAMP license activation through Common Services.

Where Can I Use This?	What Do I Need?
Tenant or Tenant Service Group (TSG) FedRAMP High "In Process"	FedRAMP `Prisma Access` license with optional add-ons FedRAMP email activation link Gov `Cortex Data Lake` Gov Region Role: Multitenant Superuser or Superuser with access to the FedRAMP Customer Support Portal (CSP) account

If you are a Managed Security Service Provider (MSSP) or distributed enterprise customer, Activate a License for Prisma Access Multitenant FedRAMP instead. If you are a Panorama customer, Activate a License for Panorama-Managed Prisma Access FedRAMP instead.

After you receive an email from Palo Alto Networks identifying the FedRAMP license you are activating, including all your add-ons and capacities,

Get Started with Prisma Access

to begin the activation process.

To activate a license for single tenant cloud-managed Prisma Access, select

Get Started with Prisma Access

in your email and then complete the following tasks.

Select the activation flow for

Single Tenant / Panorama

Use

Single Tenant / Panorama

for first-time single tenant activation:

Use

Single Tenant / Panorama

for return visits to single tenant license activation:

Provide your work email address

Create your password

, and select

If you have a Palo Alto Networks Customer Support FedRAMP account, then enter the email address you used when you registered for that account.

If you do not have a Palo Alto Networks Customer Support FedRAMP account, then

Create a New Account

You are automatically directed to

Common Services

Subscription & Add-ons

, where you manage your license.

Select your products to highlight them for activation, then

Activate

Select

New

from the tenant drop-down to create the tenant that you want to use for this license.

Select

Gov Cortex Data Lake

to use.

Choose the

Gov SASE Region

for the logs.

Cloud-Managed

is selected by default.

Add-ons

are enabled by default based on your contract. Use the following settings for the CASB Bundle:

Create New

to create a running instance of the service.

URL Subnet

is the URL to launch the corresponding service UI.

Note that in a single tenant implementation, it is possible to consolidate multiple DLP instances (such as CASB, NGFW, and Prisma Cloud) under one Customer Support Portal account and one tenant, but it is not possible to split one DLP license across multiple CSPs or tenants. However, it is possible to have multiple individual DLPs associated with different CSPs or different tenants.

Agree to the Terms and Conditions

Activate Now

. The products and add-ons that you are activating (such as Prisma Access or Cortex Data Lake) are now provisioned. As the subscriptions are activating, the progress status will display. When the process is complete, the tenant status displays

Launch

. You now have a tenant provisioned with instances of the products that you purchased. The tenant has one user — the Customer Support account that you used when you began this process.

Launch

automatically directs you to your product.

Complete the product setup:

Prisma Access Cloud Managed Administrators Guide

Cortex Data Lake Getting Started Guide

Prisma Access Insights Administrators Guide

(Optional) Add user access and assign roles.

(Optional) Transition from a single tenant deployment to a multitenant deployment.