: Who Can Use Common Services: Subscriptions and Tenant Management?
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Who Can Use Common Services: Subscriptions and Tenant Management?

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Who Can Use
Common Services
: Subscriptions and Tenant Management?

Learn who can use
Common Services
: Subscriptions and Tenant Management.
The following topics address who can use
Common Services
: Subscriptions and Tenant Management.

Cloud-managed
Prisma Access

First Time Activation
Transitioned to SASE
Managed Security Service Provider (MSSP)
If you are a new Cloud-managed
Prisma Access
customer as of August 2022, use Cloud-managed
Prisma Access
and Add-ons License Activation and Subscription Management to activate licenses and manage subscriptions.
If you are an existing Cloud-managed
Prisma Access
customer, you have received information about the transition of your
Prisma Access
tenant to the
Prisma SASE Multitenant Portal
. After your
Prisma Access
instance is transitioned to a tenant, you will no longer see a
Prisma Access
app tile on the hub. However, there will be a button on the hub to navigate to sase.paloaltonetworks.com. After the transition, use Cloud-managed
Prisma Access
and Add-ons License Activation and Subscription Management to activate licenses and manage subscriptions. Until then, continue to manage your deployment as you have been doing.
If you are a Managed Security Service Provider (MSSP) or distributed enterprise
Prisma Access
customer as of July 2022, use Cloud-managed
Prisma Access
and Add-ons License Activation and Subscription Management.

Panorama-managed
Prisma Access

First Time Activation
Transitioned to SASE
Prisma Access
China
If you are a new Panorama-managed
Prisma Access
customer as of August 2022, use Activate a License for Panorama-managed
Prisma Access
and Subscription Management to activate licenses and manage subscriptions.
If you are an existing Panorama-managed
Prisma Access
customer, you have received information about the transition of your
Prisma Access
license activation to the
Prisma SASE Multitenant Portal
. After the transition, you can only use the
Common Services
for Activate a License for Panorama-managed
Prisma Access
. You cannot use the other
Common Services
such as Tenant Management or Identity & Access. Continue to manage your tenants and user role permissions on Panorama as you have been doing. However, you can use
Common Services
: Identity and Access for managing other apps such as ADEM and Insights.
If you are a new Panorama-managed
Prisma Access
China customer as of March 2023, use Activate a License for Panorama-Managed
Prisma Access
China to activate licenses. You cannot use the other
Common Services
such as Tenant Management or Identity & Access. Continue to manage your tenants and user role permissions on Panorama as you have been doing. However, you can use
Common Services
: Identity and Access for managing other apps such as Insights.

Prisma SD-WAN

If you are a
Prisma SD-WAN
customer as of July 2022, use
Prisma SD-WAN
License Activation and Subscription Management.

CASB

If you are a new CASB customer as of November 2022, or an existing customer with SaaS Security API who wants to upgrade to CASB, use CASB-X Single Tenant License Activation and Subscription Management to activate licenses and manage subscriptions.

Enterprise License Agreement Add-on

If you are an ELA customer using the AIOps for NGFW add-on, which is compatible with tenants and tenant service groups (TSGs) as of February 2023, use activate an Enterprise License Agreement to activate licenses.
If you are an ELA customer using the IoT Security add-on, which is compatible with tenants and tenant service groups (TSGs) as of March 2023, use activate an Enterprise License Agreement to activate licenses.

AIOps for NGFW

If you are using the AIOps for NGFW license, which is compatible with tenants and tenant service groups (TSGs) as of February 2023, use Activate AIOps for NGFW to activate licenses.

SaaS Security Posture Management

If you are using the standalone SaaS Security Posture Management license, which is compatible with tenants and tenant service groups (TSGs) as of February 2023, use SaaS Security Posture Management to activate licenses.

IOT Security Subscriptions

If you are using an IOT Security subscription, which is compatible with tenants and tenant service groups (TSGs) as of May 2023, use activate IOT Security subscriptions.

VM Flex

If you are a VM Flex customer using AIOps for NGFW or IOT, which is compatible with tenants and tenant service groups (TSGs) as of June 2023, use Activate a VM Flex License Agreement to activate licenses.

Cloud Identity Engine

If you are a Cloud Identity Engine (CIE) customer as of August 2023, use Cloud Identity Engine License Activation to activate and share licenses.

Remote Browser Isolation

If you are a Remote Browser Isolation (RBI) customer as of November 2023, use RBI License Activation to activate licenses.

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