: Who Can Use Common Services: Subscriptions and Tenant Management?
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Who Can Use Common Services: Subscriptions and Tenant Management?

Table of Contents

Who Can Use
Common Services
: Subscriptions and Tenant Management?

Learn who can use
Common Services
: Subscriptions and Tenant Management.
The following topics address who can use
Common Services
: Subscriptions and Tenant Management.

Cloud-managed Prisma Access

First Time Activation
Transitioned to Prisma SASE
Managed Security Service Provider (MSSP)
If you are a new Cloud-managed Prisma Access customer as of August 2022, use Cloud-managed Prisma Access and Add-ons License Activation and Subscription Management to activate licenses and manage subscriptions.
If you are an existing Cloud-managed Prisma Access customer, you have received information about the transition of your Prisma Access tenant to the Prisma™ SASE Platform. After your Prisma Access instance is transitioned to a tenant, you will no longer see a Prisma Access app tile on the hub. However, there will be a button on the hub to navigate to sase.paloaltonetworks.com. After the transition, use Cloud-managed Prisma Access and Add-ons License Activation and Subscription Management to activate licenses and manage subscriptions. Until then, continue to manage your deployment as you have been doing.
If you are a Managed Security Service Provider (MSSP) or distributed enterprise Prisma Access customer as of July 2022, use Cloud-managed Prisma Access and Add-ons License Activation and Subscription Management.

Panorama-managed Prisma Access

First Time Activation
Transitioned to Prisma SASE
Prisma Access China
If you are a new Panorama-managed Prisma Access customer as of August 2022, use Activate a License for Panorama-managed Prisma Access and Subscription Management to activate licenses and manage subscriptions.
If you are an existing Panorama-managed Prisma Access customer, you have received information about the transition of your Prisma Access license activation to the Prisma SASE Platform. After the transition, you can only use the
Common Services
for Activate a License for Panorama-managed Prisma Access. You cannot use the other
Common Services
such as Tenant Management or Identity & Access. Continue to manage your tenants and user role permissions on Panorama as you have been doing. However, you can use
Common Services
: Identity and Access for managing other apps such as ADEM and Insights.
If you are a new Panorama-managed Prisma Access China customer as of March 2023, use Activate a License for Panorama-Managed Prisma Access China to activate licenses. You cannot use the other
Common Services
such as Tenant Management or Identity & Access. Continue to manage your tenants and user role permissions on Panorama as you have been doing. However, you can use
Common Services
: Identity and Access for managing other apps such as Insights.

Prisma SD-WAN

If you are a Prisma SD-WAN customer as of July 2022, use Prisma SD-WAN License Activation and Subscription Management.

CASB

If you are a new CASB customer as of November 2022, or an existing customer with SaaS Security API who wants to upgrade to CASB, use CASB-X Single Tenant License Activation and Subscription Management to activate licenses and manage subscriptions.

Enterprise License Agreement Add-on

If you are an ELA customer using the AIOps for NGFW add-on, which is compatible with tenants and tenant service groups (TSGs) as of February 2023, use activate an Enterprise License Agreement to activate licenses.
If you are an ELA customer using the IoT Security add-on, which is compatible with tenants and tenant service groups (TSGs) as of March 2023, use activate an Enterprise License Agreement to activate licenses.

AIOps for NGFW

If you are using the AIOps for NGFW license, which is compatible with tenants and tenant service groups (TSGs) as of February 2023, use Activate AIOps for NGFW to activate licenses.

SaaS Security Posture Management

If you are using the standalone SaaS Security Posture Management license, which is compatible with tenants and tenant service groups (TSGs) as of February 2023, use SaaS Security Posture Management to activate licenses.

IOT Security Subscriptions

If you are using an IOT Security subscription, which is compatible with tenants and tenant service groups (TSGs) as of May 2023, use activate IOT Security subscriptions.

VM Flex

If you are a VM Flex customer using AIOps for NGFW or IOT, which is compatible with tenants and tenant service groups (TSGs) as of June 2023, use Activate a VM Flex License Agreement to activate licenses.

Cloud Identity Engine

If you are a Cloud Identity Engine (CIE) customer as of August 2023, use Cloud Identity Engine License Activation to activate and share licenses.

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