Prisma SD-WAN
Monitor the Prisma Access for Networks CloudBlade
Table of Contents
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Prisma SD-WAN Docs
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- Prisma SD-WAN Key Elements
- Prisma SD-WAN Releases and Upgrades
- Use Copilot in Prisma SD-WAN
- Prisma SD-WAN Summary
- Prisma SD-WAN Application Insights
- Device Activity Charts
- Site Summary Dashboard
- Prisma SD-WAN Predictive Analytics Dashboard
- Prisma SD-WAN Link Quality Dashboard
- Prisma SD-WAN Subscription Usage
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- Add a Branch
- Add a Data Center
- Add a Branch Gateway
- Secure Group Tags (SGT) Propagation
- Configure Circuits
- Configure Internet Circuit Underlay Link Aggregation
- Configure Private WAN Underlay Link Quality Aggregation
- Configure Circuit Categories
- Configure Device Initiated Connections for Circuits
- Add Public IP LAN Address to Enterprise Prefixes
- Manage Data Center Clusters
- Configure Secure SD-WAN Fabric Tunnels between Data Centers
- Configure Secure SD-WAN Fabric Tunnels between Branch Sites
- Configure a Site Prefix
- Configure Ciphers
- Configure a DHCP Server
- Configure NTP for Prisma SD-WAN
- Configure the ION Device at a Branch Site
- Configure the ION Device at a Data Center
- Switch a Site to Control Mode
- Allow IP Addresses in Firewall Configuration
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- Configure a Controller Port
- Configure Internet Ports
- Configure WAN/LAN Ports
- Configure a Sub-Interface
- Configure a Loopback Interface
- Add and Configure Port Channel Interface
- Configure a PoE Port
- Configure and Monitor LLDP Activity and Status
- Configure a PPPoE Interface
- Configure a Layer 3 LAN Interface
- Configure Application Reachability Probes
- Configure a Secondary IP Address
- Configure a Static ARP
- Configure a DHCP Relay
- Configure IP Directed Broadcast
- VPN Keep-Alives
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- Configure Prisma SD-WAN IPFIX
- Configure IPFIX Profiles and Templates
- Configure and Attach a Collector Context to a Device Interface in IPFIX
- Configure and Attach a Filter Context to a Device Interface in IPFIX
- Configure Global and Local IPFIX Prefixes
- Flow Information Elements
- Options Information Elements
- Configure the DNS Service on the Prisma SD-WAN Interface
- Configure SNMP
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- Prisma SD-WAN Branch Routing
- Prisma SD-WAN Data Center Routing
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- Configure an OSPF in Prisma SD-WAN
- Enable BGP for Private WAN and LAN
- Configure BGP Global Parameters
- Global or Local Scope for BGP Peers
- Configure a Route Map
- Configure a Prefix List
- Configure an AS Path List
- Configure an IP Community List
- View Routing Status and Statistics
- Distribution to Fabric
- Host Tracking
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- Configure Multicast
- Create, Assign, and Configure a WAN Multicast Configuration Profile
- Configure Global Multicast Parameters
- Configure a Multicast Static Rendezvous Point (RP)
- Learn Rendezvous Points (RPs) Dynamically
- View LAN Statistics for Multicast
- View WAN Statistics for Multicast
- View IGMP Membership
- View the Multicast Route Table
- View Multicast Flow Statistics
- View Routing Statistics
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- Prisma SD-WAN Branch HA Key Concepts
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- Configure Branch HA with Gen-1 Platforms (2000, 3000, 7000, and 9000)
- Configure Branch HA with Gen-2 Platforms (3200, 5200, and 9200)
- Configure Branch HA with Gen-2 Embedded Switch Platforms (1200-S or 3200-L2)
- Configure Branch HA for Devices with Software Cellular Bypass (1200-S-C-5G)
- Configure Branch HA for Platforms without Bypass Pairs
- Configure Branch HA in a Hybrid Topology with Gen-1 (3000) and Gen-2 (3200) Platforms
- Configure HA Groups
- Add ION Devices to HA Groups
- Edit HA Groups and Group Membership
- Prisma SD-WAN Clarity Reports
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CloudBlades Integration with Prisma Access
- CloudBlade Integrations
- CloudBlades Integration with Prisma Access
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- Onboard an ECMP Site
- Onboard a Non-ECMP Site
- Prisma Access CloudBlade Tag Information
- Customize Prisma Access Objects Names using CloudBlade Tag
- Prisma Access for Networks Region List
- Edit Application Policy Network Rules
- Understand Service and Data Center Groups
- Verify Standard VPN Endpoints
- Use Groups in Network Policy Rules
- Enable, Pause, Disable, and Uninstall the Integration
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- clear app-engine
- clear app-map dynamic
- clear app-probe prefix
- clear connection
- clear device account-login
- clear dhcplease
- clear dhcprelay stat
- clear flow and clear flows
- clear flow-arp
- clear qos-bwc queue-snapshot
- clear routing
- clear routing multicast statistics
- clear routing ospf
- clear routing peer-ip
- clear switch mac-address-entries
- clear user-id agent statistics
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- arping interface
- curl
- ping
- ping6
- debug bounce interface
- debug bw-test src-interface
- debug cellular stats
- debug controller reachability
- debug flow
- debug ipfix
- debug log agent eal file log
- debug logging facility
- debug logs dump
- debug logs follow
- debug logs tail
- debug performance-policy
- debug poe interface
- debug process
- debug reboot
- debug routing multicast log
- debug routing multicast pimd
- debug servicelink logging
- debug tcpproxy
- debug time sync
- dig dns
- dig6
- file export
- file remove
- file space available
- file tailf log
- file view log
- ssh6 interface
- ssh interface
- tcpdump
- tcpping
- traceroute
- traceroute6
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- dump appaccel keys
- dump appaccel status
- dump appdef config
- dump appdef version
- dump app-engine
- dump app-l4-prefix table
- dump app-probe config
- dump app-probe flow
- dump app-probe prefix
- dump app-probe status
- dump auth config
- dump auth status
- dump banner config
- dump bfd status
- dump bypass-pair config
- dump cellular config
- dump cellular stats
- dump cellular status
- dump cgnxinfra status
- dump cgnxinfra status live
- dump cgnxinfra status store
- dump config network
- dump config security
- dump controller cipher
- dump controller status
- dump device accessconfig
- dump device conntrack count
- dump device date
- dump device info
- dump device status
- dump dhcp-relay config
- dump dhcprelay stat
- dump dhcp-server config
- dump dhcp-server status
- dump dhcpstat
- dump dnsservice config all
- dump dpdk cpu
- dump dpdk interface
- dump dpdk port status
- dump dpdk stats
- dump flow
- dump flow count-summary
- dump interface config
- dump interface status
- dump interface status interface details
- dump interface status interface module
- dump intra cluster tunnel
- dump ipfix config collector-contexts
- dump ipfix config derived-exporters
- dump ipfix config filter-contexts
- dump ipfix config ipfix-overrides
- dump ipfix config prefix-filters
- dump ipfix config profiles
- dump ipfix config templates
- dump lldp
- dump lldp config
- dump lldp info
- dump lldp stats
- dump lldp status
- dump log-agent eal conn
- dump log-agent eal response-time
- dump log-agent eal stats
- dump log-agent config
- dump log-agent iot snmp config
- dump log-agent iot snmp device discovery stats
- dump log-agent ip mac bindings
- dump log-agent neighbor discovery stats
- dump log-agent status
- dump ml7 mctd counters
- dump ml7 mctd session
- dump ml7 mctd version
- dump nat counters
- dump nat6 counters
- dump nat summary
- dump network-policy config policy-rules
- dump network-policy config policy-sets
- dump network-policy config policy-stacks
- dump network-policy config prefix-filters
- dump overview
- dump performance-policy config policy-rules
- dump performance-policy config policy-sets
- dump performance-policy config policy-set-stacks
- dump performance-policy config threshold-profile
- dump poe system config
- dump poe system status
- dump priority-policy config policy-rules
- dump priority-policy config policy-sets
- dump priority-policy config policy-stacks
- dump priority-policy config prefix-filters
- dump probe config
- dump probe profile
- dump radius config
- dump radius statistics
- dump radius status
- dump reachability-probe config
- dump qos-bwc config
- dump reachability-probe status
- dump routing aspath-list
- dump routing cache
- dump routing communitylist
- dump routing multicast config
- dump routing multicast igmp
- dump routing multicast interface
- dump routing multicast internal vif-entries
- dump routing multicast mroute
- dump routing multicast pim
- dump routing multicast sources
- dump routing multicast statistics
- dump routing multicast status
- dump routing ospf
- dump routing peer advertised routes
- dump routing peer config
- dump routing peer neighbor
- dump routing peer received-routes
- dump routing peer routes
- dump routing peer route-via
- dump routing peer status
- dump routing peer route-json
- dump routing prefixlist
- dump routing prefix-reachability
- dump routing route
- dump routing routemap
- dump routing running-config
- dump routing summary
- dump routing static-route reachability-status
- dump routing static-route config
- dump routing vpn host tracker
- dump security-policy config policy-rules
- dump security-policy config policy-set
- dump security-policy config policy-set-stack
- dump security-policy config prefix-filters
- dump security-policy config zones
- dump sensor type
- dump sensor type summary
- dump serviceendpoints
- dump servicelink summary
- dump servicelink stats
- dump servicelink status
- dump site config
- dump snmpagent config
- dump snmpagent status
- dump software status
- dump spoke-ha config
- dump spoke-ha status
- dump standingalarms
- dump static-arp config
- dump static host config
- dump static routes
- dump support details
- dump-support
- dump switch fdb vlan-id
- dump switch port status
- dump switch vlan-db
- dump syslog config
- dump syslog-rtr stats
- dump syslog status
- dump time config
- dump time log
- dump time status
- dump troubleshoot message
- dump user-id agent config
- dump user-id agent statistics
- dump user-id agent status
- dump user-id agent summary
- dump user-id groupidx
- dump user-id group-mapping
- dump user-id ip-user-mapping
- dump user-id statistics
- dump user-id status
- dump user-id summary
- dump user-id useridx
- dump vlan member
- dump vpn count
- dump vpn ka all
- dump vpn ka summary
- dump vpn ka VpnID
- dump vpn status
- dump vpn summary
- dump vrf
- dump waninterface config
- dump waninterface summary
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- inspect app-flow-table
- inspect app-l4-prefix lookup
- inspect app-map
- inspect certificate
- inspect certificate device
- inspect cgnxinfra role
- inspect connection
- inspect dhcplease
- inspect dhcp6lease
- inspect dpdk ip-rules
- inspect dpdk vrf
- inspect fib
- inspect fib-leak
- inspect flow-arp
- inspect flow brief
- inspect flow-detail
- inspect flow internal
- inspect interface stats
- inspect ipfix exporter-stats
- inspect ipfix collector-stats
- inspect ipfix app-table
- inspect ipfix wan-path-info
- inspect ipfix interface-info
- inspect ip-rules
- inspect ipv6-rules
- inspect lqm stats
- inspect memory summary
- inspect network-policy conflicts
- inspect network-policy dropped
- inspect network-policy hits policy-rules
- inspect network-policy lookup
- inspect performance-policy fec status
- inspect performance-policy hits analytics
- inspect performance-policy incidents
- inspect performance-policy lookup
- inspect policy-manager status
- inspect policy-mix lookup-flow
- inspect priority-policy conflicts
- inspect priority-policy dropped
- inspect priority-policy hits default-rule-dscp
- inspect priority-policy hits policy-rules
- inspect priority-policy lookup
- inspect performance-policy incidents
- inspect performance-policy lookup
- inspect performance-policy hits analytics
- inspect process status
- inspect qos-bwc debug-state
- inspect qos-bwc queue-history
- inspect qos-bwc queue-snapshot
- inspect routing multicast fc site-iface
- inspect routing multicast interface
- inspect routing multicast mroute
- inspect security-policy lookup
- inspect security-policy size
- inspect servicelink conn
- inspect servicelink SA
- inspect switch mac-address-table
- inspect system arp
- inspect system ipv6-neighbor
- inspect system vrf
- inspect vpn status
- inspect vrf
- inspect wanpaths
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5.6
- 5.6
- 6.1
- 6.2
- 6.3
- 6.4
- 6.5
- New Features Guide
- On-Premises Controller
- Prisma SD-WAN CloudBlades
- Prisma Access CloudBlade Cloud Managed
- Prisma Access CloudBlade Panorama Managed
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- Features Introduced in Prisma SD-WAN ION Release 5.6
- Changes to Default Behavior in Prisma SD-WAN ION Release 5.6
- Upgrade ION 9000 Firmware for Device Version 5.6.x
- CLI Commands in Prisma SD-WAN ION Release 5.6
- Addressed Issues in Prisma SD-WAN ION Release 5.6
- Known Issues in Prisma SD-WAN ION Release 5.6
Monitor the Prisma Access for Networks CloudBlade
Monitor, view messages, and check the audit logs of the CloudBlades installation and
integration.
Where Can I Use This? | What Do I Need? |
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Supported CloudBlades:
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Go to the Prisma Access CloudBlades (Panorama Managed and Cloud Managed) tile
to view the connectivity status information of the CloudBlade from the following
options.
- The connectivity indicator appears as a dot on the top-right corner of the tile and
updates every 15 seconds automatically. The color of the dot shows the current state
of the CloudBlade.
- Red: encountered issues during execution.
- Green: execution is in progress.
- Blue: execution is complete without any issues.
- Yellow: execution is yet to complete. This can happen during the first installation.
- Click the Monitor button to view the status of the CloudBlade.
- Click the Messages button to view the execution start and end messages that the CloudBlade sends in real time.
- Click the Audit Logs button to view the audit trail of the changes done to the CloudBlade configurations.
The Monitor button allows you to view a collection of data sets,
which help understand the current status of the CloudBlade, and the data in each tab, is
updated when a execution is complete. These tabs are explained below:
- The Site Onboarding Tab tab shows an entry if you have
successfully tagged a site for Prisma Access tunnel formation. You can verify if the
entry and the number of tunnels created is correct. You can filter sites by using
the Site Name column.
- The General Information tab shows a snapshot of the current
state of the CloudBlade and Prisma SD-WAN. It gives an overview of
all the components involved in the CloudBlade, which are SD-WAN, CloudBlade, and
optionally the Cloud Services plugin. If an error occurs while running the
CloudBlade, you will see a Last Reported Error row to assist
with troubleshooting.
- The SDWAN Sites tab shows the computed state of each SD-WAN site. It provides key properties computed by the CloudBlade for each site in each column. The columns currently shown are:
- View each of the SD-WAN sites by clicking the Site name in this column. Verify that the state is Enabled for your site. If not, configuration may not be valid.
- Use the Encoded ID to filter resources related to this site. The encoded ID is a unique identifying name used in Prisma Access to create resources. Verify that the encoded ID for your site reflects the prisma_name tag.
- Check the Tunnel Formation to see if the site is eligible for tunnel formation. If the site is computed to be disabled, then existing tunnels are deleted as well.
- On-board a site as single, shared, mirrored, or misconfigured in HA Mode, based on the number of devices attached to the site. A misconfigured site indicates an issue with the CloudBlade configuration.
- Click the option BGP Enabled as Yes, if you wish to enable BGP on tunnels formed on this site.
- Click the option ECMP Enabled as Yes, if you wish to have tunnels formed on this site on ECMP Remote Networks, else the tunnels will be Non-ECMP Remote Networks.
- View the list of ECMP Regions (list of Prisma Access regions) under the site level tag’s ECMP tab, which is eligible for ECMP tunnel formation.
- In the Tunnel Summaries tab, for each service link created by the CloudBlade, an entry is created which provides the related SD-WAN and Prisma Access resources for a given service link. Verify that the correct number of Service Links are present for your site, that the Region and SPN are correctly resolved for the tag you have used on the port, and that ECMP and BGP Peering are correctly configured.If you don't find the expected service link, see the Events tab for any warnings generated on the concerned site or port.
- View a summary of the Prisma Access Regions as reported by
Prisma Access. The regions that have bandwidth allocation are shown first.
The format of the SPN name and number can be used to tag a port on site. It
also shows the number of Remote Networks created on an SPN to keep track of the
number of networks that can be onboarded on to this SPN. Verify that SPN Names are
correctly resolved and that the number of On-Boardings on each Region + SPN is
correct.
- CloudBlade Events show the events generated during the
CloudBlade execution. Each event has a unique code associated with it. The code
contains an event source and related details, which provide a concise description on
what can be done (if possible) to resolve the issue. An event, which causes the
CloudBlade to exit abnormally shows the Blocking value as Yes.
- Configuration Events are events generated based on tags and
site configurations. Each event has a unique event code and context used to identify
which component has caused this event. Verify that there are no errors raised for
your site, as this can happen if your tags are incorrect or the site does not meet
the criteria for on-boarding, and look into the details column for more contextual
help.
- View the status of each prisma tag defined on each port on a device from the
Interface Tag Summary tab. For every interface scanned
by the CloudBlade, this tab shows if a tunnel can be formed on a port. It also shows
the tags, which are ignored or accepted as valid by the CloudBlade.
To use the Monitor feature more effectively:
- View the Prisma Access Regions tab to see the list of prisma_region tags to use on the ports.
- View the Interface Tag Summary tab to see any invalid or wrongly typed tag on the ports.
- View the Configuration Events tab to see all warnings and errors arising due to unsupported tag or site configurations.
- View the CloudBlade Events tab to see runtime errors that occur during executions.
Configuration and CloudBlade Events
The following are the descriptions and suggested solutions for events
that may appear in the CloudBlades Events tab in the
Monitor screen. These could be helpful in identifying and
troubleshooting various scenarios.
CloudBlade | Error Code | Scenario |
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Cloud Managed | FAWKES_PA_TENANT_NOT_FOUND |
Tenant mapping between Hub Prisma SD-WAN and Prisma
Access is incorrect.
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Panorama Managed |
CSP_NO_LOGIN (first install)
CSP_DB_IN_BOOTSTRAP
CSP_DB_IN_WAITING
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Panorama configuration is incorrect OR Panorama
is unable to reach Prisma SD-WAN OR Panorama CSP may have
some issues.
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Panorama Managed | ERROR_CONFIG_INVALID_SERIAL | Serial number given is invalid or incorrect. |
Panorama Managed |
CSP_STATUS_FAILED
CSP_DB_IN_BOOTSTRAP
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When both errors are switching, the CSP crashes in a
loop.
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Panorama Managed |
ERROR_CSP_MT_DISABLED
ERROR_CSP_MT_ENABLED
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Multi Tenancy is incorrect between Panorama and the
Tenant Name given in the CloudBlade configuration.
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Panorama Managed |
ERROR_CSP_NO_ACTIVE_LOGIN
ERROR_CSP_ONLY_PASSIVE_LOGIN
ERROR_CSP_HA_MISMATCH
ERROR_CSP_HA_DISABLED
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When two serial numbers are given in a CloudBlade
configuration, only one serial number is active at a time.
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