Return Devices Through the Strata Multitenant Cloud Manager
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Return Devices Through the
Strata Multitenant Cloud Manager
Learn about returning a device through the
Strata Multitenant Cloud Manager
.
If you activate a SASE license or a
Prisma SD-WAN
license for your tenant,
the
Strata Multitenant Cloud Manager
enables you to
manage devices.
Use
Return
to
send a device back into the available inventory so that you can
allocate it again. To return a device, complete the following steps.
Select .
In
Devices by Region
, multiple regions
are listed where the you can manage your client tenant devices.
Select the region from where the device needs to be allocated
to the client tenant.
(Optional)
Use the filters or
Search
to
refine your results.
Return a device
to
Prisma SD-WAN
.
Select the device state
Available
for Client Allocation
from the
State
drop-down.
Select
Return the device
from the ellipsis
menu.
Confirm return of the device.
The device returns to the
Prisma SD-WAN
inventory where the support
admin can re-allocate the device or the customer support team can
initiate the RMA process.
Select
Bulk Actions
to return multiple devices
to
Prisma SD-WAN
.