: First Time Setup for Strata Multitenant Cloud Manager
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First Time Setup for Strata Multitenant Cloud Manager

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First Time Setup for Strata Multitenant Cloud Manager

Learn about day zero, first time setup for Strata Multitenant Cloud Manager.
Where Can I Use This?What Do I Need?
  • Strata Multitenant Cloud Manager
The first time you access the Strata Multitenant Cloud Manager will likely be through an email that you receive from Palo Alto Networks regarding license activation.
After activating your Prisma Access license, the Summary and Insights dashboard is the default screen when you first access the Strata Multitenant Cloud Manager.
Menus display with limited access if you haven't completed the first time setup:

Incidents

If you haven't completed the first time setup, the Incidents dashboard such as Prisma Access Incidents is expected to have no data. Instead, it displays an introductory banner with the option to Get Started.
After the setup is complete, the Incidents dashboards are fully populated.

Manage Services

If you haven't completed the first time setup, the ManageServices dashboard offers you the following widgets:
Widget
Description
Tenant Name
The name of the tenant.
Service setup journey
The service setup status, such as: No License, License Allocated, License Activated, Components Configured.
The Allocate & Activate License button if you need to activate the license. You are automatically directed to Subscriptions to activate your license.
The Configure Components button to complete your setup. You are automatically directed to Prisma Access to configure your remote networks or mobile users.
Setup status
The operational status, such as: No License, Activating, Complete, Warning, Error.
Strata Logging Service Connection status
The connection status of Strata Logging Service, such as: Connected or Not Connected
Edition
The license edition, such as: Prisma Access Enterprise
Vertical
The vertical you chose during license activation.
Expiration date
The license expiration date.
Licenses allocated
The licenses allocated to the tenant.
Support ID
A list of tenant IDs required for opening customer support cases, such as:
  • TSG ID — Tenant Service Group ID or tsg_id
  • Strata Logging Service ID
  • Cloud Management ID
  • Prisma Access ID
  • Serial Number
  • Support Account Name and ID.
New Tenant
This button automatically directs you to Tenant Management to add tenants.
After the setup is complete, the Services dashboards are fully populated.