Monitor Service Connectivity Through the
Prisma SASE Platform

Learn how to monitor service connectivity in the
Prisma SASE Platform
.
If you activate a SASE license or a Prisma Access license for your tenant, you can view detailed reports on the service connectivity seen by your Prisma Access tenants. To view this information, access the
Prisma™ SASE Platform
and select
Monitor
Service Connectivity
.
You can select to view the service connectivity for a parent tenant, child tenants, and you can select a time range for which you want your reports to display.
The tenant
Region
is displayed for your convenience. Select a region of your choice.
This page displays the following threat insights widgets:
Some widgets have a "Real Time" label; the time selection filter does not apply to the widgets with a "Real Time" label.
Widget
Description
Remote Network Sites
Displays the aggregated connectivity status of all your Prisma Access remote network sites. It is color coded to represent the number of networks that are up or down.
Service Connection Sites
Displays the aggregated connectivity status of all your Prisma Access service connection sites. It is color coded to represent the number of sites that are up or down.
Gateway Locations
Displays the aggregated connectivity status of all your Prisma Access gateway locations. It is color coded to represent the number of gateways that are up or down.
Cortex Data Lake Connections
Displays the aggregated status of all your Cortex Data Lake (CDL) connectivity from all your Prisma Access instances for the CDL region that you selected during your Prisma Access license activation. It is color coded to represent the number of CDLs that are up or down.
Tenants
Provides details about service connectivity per tenant and displays the following information:
  • Tenant name.
    Clicking on this link opens a single tenant dashboard as a shortcut alternative to View child service connectivity details.
  • Remote network sites.
  • Service connection sites.
  • Gateway locations.
  • Cortex data lake connections.
The display contains the total number, how many sites are up, and how many sites are down. Each column can be sorted in ascending or descending order based on number of sites that are down.

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