: Return Visit Cloud Managed Prisma SD-WAN Activation

Return Visit Cloud Managed Prisma SD-WAN Activation

Table of Contents

Return Visit Cloud Managed
Prisma SD-WAN

Learn how to activate your Cloud Managed
Prisma SD-WAN
tenants through
Common Services
for repeat visits.
Follow these steps if you have already completed new purchase
Prisma SD-WAN
license activation, you have already created your tenant hierarchy through tenant management, and you are returning to activate a
Prisma SD-WAN
subscription in additional child tenants in your existing hierarchy..
  1. Log in with your email address.
  2. Choose the
    Customer Support Account
    number that you want to use to claim the license.
    As of December 2023, you can choose a different Customer Support Account than you chose during first-time activation. This is important in various scenarios such as, if you have different teams providing support for different instances of
    Prisma SD-WAN
    within the same tenant service group (TSG).
  3. Allocate the subscription to the recipient tenant of your choice.
  4. Select the
    nearest to the storage location of the data logs.
    There is no cross-region aggregation. Make sure that all your tenants are in the same region for monitoring purposes.
  5. Agree to the Terms and Conditions
  6. Activate Now
    . The products and add-ons that you are activating (such as
    Prisma SD-WAN
    Strata Logging Service
    ) are now provisioned. As the subscriptions are activating, the progress status will display. When the process is complete, the tenant status displays as
    . You now have a tenant provisioned with instances of the products that you purchased. The tenant has one user — the account that you used when you began this process.
  7. From here, the steps are the same for first time activation or return visit activation. Continue on to complete the activation with the steps that follow.

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