: Activate ELA AIOps for NGFW Premium Through Common Services
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Activate ELA AIOps for NGFW Premium Through Common Services

Table of Contents

Activate ELA
AIOps for NGFW Premium
Through
Common Services

Learn how to activate a premium add-on Enterprise License Agreement (ELA) of
AIOps for NGFW Premium
on a tenant through
Common Services
.
  1. Use one of the following activation methods.
    • Log into the hub and activate from
      tenant view of the hub
      ELA Activation
      AIOps for NGFW
      :
    • Log into the Customer Support Portal and activate from
      Customer Support Portal
      Devices
      ELA AIOps Activation
      :
  2. You are automatically directed to
    Common Services
    Subscription & Add-ons
    , where you activate the subscription for your product.
  3. Select the same
    Tenant
    that you used for
    Cortex Data Lake
    , so that you can associate ELA for AIOps on the same tenant where you want AIOps to be applied.
  4. The
    Customer Support Account
    is grayed out, but is auto-populated with the same CSP that you used for
    Cortex Data Lake
    .
  5. The
    Region
    is grayed out, but is auto-populated with the same region that you used for
    Cortex Data Lake
    .
  6. The UI shows if you have
    Cortex Data Lake
    available in this tenant where you can apply ELA for AIOps.
  7. Agree
    to the terms and conditions, and
    Activate
    .
  8. Common Services
    Tenant Management
    displays the status of the activation, such as
    initializing
    or
    complete
    .
  9. After the status is
    complete
    , you must go to the
    Common Services
    Device Associations
    tab to select the devices and apply ELA for AIOps on them: Device Associations.
    If the status is not
    complete
    , you cannot apply ELA for AIOps on the devices yet.
  10. After the status is
    complete
    , you can launch AIOps from one of the following options.
    • Launch from email.
    • Launch from the hub tile.
    • Launch from
      Common Services
      Tenant Management
      .
  11. Get started with AIOps for NGFW.
  12. (
    Optional
    ) Manage identity and access. Assign role of Superuser .
    The CSP-level access is not sufficient.

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