SaaS Security
Customize the Incident Categories
Table of Contents
Customize the Incident Categories
Add custom incident categories on Data Security for
Open or Closed states to help filter incidents and track changes.
| Where Can I Use This? | What Do I Need? |
|---|---|
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Or any of the following licenses that include the Data Security license:
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Assigning an incident category to a policy
violation allows you to filter and view incidents by category on Data Security. You assign incident categories when you:
- Assess Incidents to provide a filtering mechanism.
- Close incidents to provide an audit trail.
- Assign incidents to other administrators to help provide context around the risk.
Data Security has two states:
- Open
- Closed
Within
these two states are incident categories, and Data Security
provides some default categories that
suit most organizations’ incident management processes. By default,
all incidents are Open and categorized as New.
You cannot delete or rename default categories, but you can create
new ones.
- Map out the customize categories that your organization requires.This planning is essential because you cannot delete or rename custom categories.Verify that you have the required permissions.You must be an administrator with a Super Admin role or an Admin with access to all apps to create new categories.To create a custom category, select .If the field is not accessible, you do not have the required permissions to create a custom incident category.
- Enter a Category Name and select Open or Closed state.To create additional new categories, Add Category.Save your changes.
