Troubleshoot the Panorama Plugin for Cisco TrustSec
Table of Contents
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- VM-Series Deployments
- VM-Series in High Availability
- Enable Jumbo Frames on the VM-Series Firewall
- Hypervisor Assigned MAC Addresses
- Custom PAN-OS Metrics Published for Monitoring
- Interface Used for Accessing External Services on the VM-Series Firewall
- PacketMMAP and DPDK Driver Support
- Enable ZRAM on the VM-Series Firewall
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- VM-Series Firewall Licensing
- Create a Support Account
- Serial Number and CPU ID Format for the VM-Series Firewall
- Install a License API Key
- Use Panorama-Based Software Firewall License Management
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- Maximum Limits Based on Memory
- Activate Credits
- Create a Deployment Profile
- Manage a Deployment Profile
- Register the VM-Series Firewall (Software NGFW Credits)
- Provision Panorama
- Migrate Panorama to a FW-Flex License
- Transfer Credits
- Renew Your Software NGFW Credit License
- Deactivate License (Software NGFW Credits)
- Create and Apply a Subscription-Only Auth Code
- Migrate to a Flexible VM-Series License
- What Happens When Licenses Expire?
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- Supported Deployments on VMware vSphere Hypervisor (ESXi)
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- Plan the Interfaces for the VM-Series for ESXi
- Provision the VM-Series Firewall on an ESXi Server
- Perform Initial Configuration on the VM-Series on ESXi
- Add Additional Disk Space to the VM-Series Firewall
- Use VMware Tools on the VM-Series Firewall on ESXi and vCloud Air
- Use vMotion to Move the VM-Series Firewall Between Hosts
- Use the VM-Series CLI to Swap the Management Interface on ESXi
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- VM-Series Firewall for NSX-V Deployment Checklist
- Install the VMware NSX Plugin
- Apply Security Policies to the VM-Series Firewall
- Steer Traffic from Guests that are not Running VMware Tools
- Dynamically Quarantine Infected Guests
- Migrate Operations-Centric Configuration to Security-Centric Configuration
- Add a New Host to Your NSX-V Deployment
- Use Case: Shared Compute Infrastructure and Shared Security Policies
- Use Case: Shared Security Policies on Dedicated Compute Infrastructure
- Dynamic Address Groups—Information Relay from NSX-V Manager to Panorama
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- Supported Deployments of the VM-Series Firewall on VMware NSX-T (North-South)
- Components of the VM-Series Firewall on NSX-T (North-South)
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- Install the Panorama Plugin for VMware NSX
- Enable Communication Between NSX-T Manager and Panorama
- Create Template Stacks and Device Groups on Panorama
- Configure the Service Definition on Panorama
- Deploy the VM-Series Firewall
- Direct Traffic to the VM-Series Firewall
- Apply Security Policy to the VM-Series Firewall on NSX-T
- Use vMotion to Move the VM-Series Firewall Between Hosts
- Extend Security Policy from NSX-V to NSX-T
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- Components of the VM-Series Firewall on NSX-T (East-West)
- VM-Series Firewall on NSX-T (East-West) Integration
- Supported Deployments of the VM-Series Firewall on VMware NSX-T (East-West)
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- Install the Panorama Plugin for VMware NSX
- Enable Communication Between NSX-T Manager and Panorama
- Create Template Stacks and Device Groups on Panorama
- Configure the Service Definition on Panorama
- Launch the VM-Series Firewall on NSX-T (East-West)
- Add a Service Chain
- Direct Traffic to the VM-Series Firewall
- Apply Security Policies to the VM-Series Firewall on NSX-T (East-West)
- Use vMotion to Move the VM-Series Firewall Between Hosts
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- Install the Panorama Plugin for VMware NSX
- Enable Communication Between NSX-T Manager and Panorama
- Create Template Stacks and Device Groups on Panorama
- Configure the Service Definition on Panorama
- Launch the VM-Series Firewall on NSX-T (East-West)
- Create Dynamic Address Groups
- Create Dynamic Address Group Membership Criteria
- Generate Steering Policy
- Generate Steering Rules
- Delete a Service Definition from Panorama
- Migrate from VM-Series on NSX-T Operation to Security Centric Deployment
- Extend Security Policy from NSX-V to NSX-T
- Use In-Place Migration to Move Your VM-Series from NSX-V to NSX-T
- Use Migration Coordinator to Move Your VM-Series from NSX-V to NSX-T
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- Deployments Supported on AWS
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- Planning Worksheet for the VM-Series in the AWS VPC
- Launch the VM-Series Firewall on AWS
- Launch the VM-Series Firewall on AWS Outpost
- Create a Custom Amazon Machine Image (AMI)
- Encrypt EBS Volume for the VM-Series Firewall on AWS
- Use the VM-Series Firewall CLI to Swap the Management Interface
- Enable CloudWatch Monitoring on the VM-Series Firewall
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- Use Case: Secure the EC2 Instances in the AWS Cloud
- Use Case: Use Dynamic Address Groups to Secure New EC2 Instances within the VPC
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- What Components Does the VM-Series Auto Scaling Template for AWS (v2.0) Leverage?
- How Does the VM-Series Auto Scaling Template for AWS (v2.0 and v2.1) Enable Dynamic Scaling?
- Plan the VM-Series Auto Scaling Template for AWS (v2.0 and v2.1)
- Customize the Firewall Template Before Launch (v2.0 and v2.1)
- Launch the VM-Series Auto Scaling Template for AWS (v2.0)
- SQS Messaging Between the Application Template and Firewall Template
- Stack Update with VM-Series Auto Scaling Template for AWS (v2.0)
- Modify Administrative Account and Update Stack (v2.0)
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- Launch the Firewall Template (v2.1)
- Launch the Application Template (v2.1)
- Create a Custom Amazon Machine Image (v2.1)
- VM-Series Auto Scaling Template Cleanup (v2.1)
- SQS Messaging Between the Application Template and Firewall Template (v2.1)
- Stack Update with VM-Series Auto Scaling Template for AWS (v2.1)
- Modify Administrative Account (v2.1)
- Change Scaling Parameters and CloudWatch Metrics (v2.1)
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- Enable the Use of a SCSI Controller
- Verify PCI-ID for Ordering of Network Interfaces on the VM-Series Firewall
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- Deployments Supported on Azure
- Deploy the VM-Series Firewall from the Azure Marketplace (Solution Template)
- Deploy the VM-Series Firewall from the Azure China Marketplace (Solution Template)
- Create a Custom VM-Series Image for Azure
- Deploy the VM-Series Firewall on Azure Stack
- Enable Azure Application Insights on the VM-Series Firewall
- Set up Active/Passive HA on Azure
- Use the ARM Template to Deploy the VM-Series Firewall
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- About the VM-Series Firewall on Google Cloud Platform
- Supported Deployments on Google Cloud Platform
- Prepare to Set Up VM-Series Firewalls on Google Public Cloud
- Create a Custom VM-Series Firewall Image for Google Cloud Platform
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- Deploy the VM-Series Firewall from Google Cloud Platform Marketplace
- Management Interface Swap for Google Cloud Platform Load Balancing
- Use the VM-Series Firewall CLI to Swap the Management Interface
- Enable Google Stackdriver Monitoring on the VM Series Firewall
- Enable VM Monitoring to Track VM Changes on Google Cloud Platform (GCP)
- Use Dynamic Address Groups to Secure Instances Within the VPC
- Use Custom Templates or the gcloud CLI to Deploy the VM-Series Firewall
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- Prepare Your ACI Environment for Integration
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- Create a Virtual Router and Security Zone
- Configure the Network Interfaces
- Configure a Static Default Route
- Create Address Objects for the EPGs
- Create Security Policy Rules
- Create a VLAN Pool and Domain
- Configure an Interface Policy for LLDP and LACP for East-West Traffic
- Establish the Connection Between the Firewall and ACI Fabric
- Create a VRF and Bridge Domain
- Create an L4-L7 Device
- Create a Policy-Based Redirect
- Create and Apply a Service Graph Template
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- Create a VLAN Pool and External Routed Domain
- Configure an Interface Policy for LLDP and LACP for North-South Traffic
- Create an External Routed Network
- Configure Subnets to Advertise to the External Firewall
- Create an Outbound Contract
- Create an Inbound Web Contract
- Apply Outbound and Inbound Contracts to the EPGs
- Create a Virtual Router and Security Zone for North-South Traffic
- Configure the Network Interfaces
- Configure Route Redistribution and OSPF
- Configure NAT for External Connections
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- Choose a Bootstrap Method
- VM-Series Firewall Bootstrap Workflow
- Bootstrap Package
- Bootstrap Configuration Files
- Generate the VM Auth Key on Panorama
- Create the bootstrap.xml File
- Prepare the Licenses for Bootstrapping
- Prepare the Bootstrap Package
- Bootstrap the VM-Series Firewall on AWS
- Bootstrap the VM-Series Firewall on Azure
- Bootstrap the VM-Series Firewall on Google Cloud Platform
- Verify Bootstrap Completion
- Bootstrap Errors
End-of-Life (EoL)
Troubleshoot the Panorama Plugin for Cisco TrustSec
Plugin Status Commands
- Clear counters:
clear plugins cisco_trustsec counters
- Display monitor status:
show plugins cisco_trustsec status
- Display counters:
show plugins cisco_trustsec counters
Debug Commands
- Check IP addresses in dynamic address groups.
show object registered-ip tag <tag>
show object registered-ip all
- Fetch the tags of an IP address from a server. The fetched ip-tag mappings are logged in plugin_cisco_trustsec.log. No ip-tag mappings are pushed to the notify group associated with the server. No retry if failed.
debug plugins cisco_trustsec query pxgrid-server $server-name ip $ip-address
- Force synchronize with a server and push the mappings to the configd process. No retry if failed.
request plugins cisco_trustsec synchronize-dynamic-objects name $server-name
- Force synchronize with all servers and push the mappings to the configd process. No retry if failed.
request plugins cisco_trustsec synchronize-dynamic-objects all
- Force synchronize the mappings from configd process to VM-Series firewalls. No retry if failed.
request plugins cisco_trustsec sync
Debug Logs
The logs are in the following locations on the disk:
/opt/plugins/var/log/pan/plugin_cisco_trustsec.log /opt/plugins/var/log/pan/plugin_cisco_trustsec_sub.log /opt/plugins/var/log/pan/plugin_cisco_trustsec_ret.log /opt/plugins/var/log/pan/plugin_cisco_trustsec_proc.log
The size limit for a log file (shared by all plugins installed
on your Panorama device) is 10 million bytes. A log file can accept
93,000 session logins. If you configure log rotation, a backup log
can support 186,000 session logins.
- Change the plugin debug level.
request plugins debug level $level plugin-name cisco_trustsec
- off: No debug log.
- low: Dump only basic debug logs.
- medium: Dump detailed debug logs.
- high: Dump everything including request/response messages with servers.
- Merge the logs into a single log file:
request plugins cisco_trustsec merge-logs
- Show the debug log in the CLI:
- Cisco TrustSec plugin version 1.0.2 or later installed on a Panorama version earlier than 10.0.0:
tail mp-log plugin_cisco_trustsec_merged.log
- Cisco TrustSec plugin version 1.0.2 or later installed on Panorama version 10.0.0 or later:
tail follow yes plugins-log