Get the Auth Codes for CSSP License Packages

To be a CSSP Partner, you have to enroll in the Palo Alto Networks CSSP partners program. For information on enrolling in the CSSP program, contact your Palo Alto Networks Channel Business Manager. If you are enrolled, the Palo Alto Network Support portal provides tools that allow you to select a license package, track license usage, and apply license entitlements.
A license package is a combination of the following options:
  • Usage term—The pay-per-use options are hourly, monthly, 1-year, and 3-years.
  • VM-Series firewall model—The VM-100, VM-200, VM-300, and VM-1000-HV that give you the model number and the capacities associated with each model.
  • Subscription bundle—The three options are basic, bundle 1, and bundle 2. The basic option does not include any subscriptions; bundle 1 has the Threat Prevention license that includes IPS, AV, malware prevention; bundle 2 has the Threat Prevention (includes IPS, AV, malware prevention), DNS Security, GlobalProtect, WildFire, and PAN-DB URL Filtering licenses.
  • Level of support—Premium support or backline support.
  • Redundant firewalls—The option are either high availability (HA) or without HA. This option is a cost-effective option if you plan to deploy a pair of redundant firewalls.
The offering PAN-VM-300-SP-PREM-BND1-YU, for example, is a one-year term package that includes the VM-300 with premium support and the subscription bundle 1. Each package supports up to a maximum of 10,000 instances of the VM-Series firewall.
After you select your license package, you receive an email with your auth code; the fulfillment process can take up to 48 hours.
  1. Log in to the Palo Alto Networks Customer Support website with your account credentials. If you need a new account, see Create a Support Account.
  2. Select
    Order History
    , to view the list of auth codes registered to your support account.
    As you deploy firewalls, you must register each instance of the firewall against an auth code.

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