You have the option to enable or disable the
notifications sent to your users’ device. When enabled, the notifications
pop up on the screen and display for 5 seconds.
On MacOS,
the first time an application attempts to display a notification
the operating system will ask the user for permission to do so,
if they select No, this disables notifications for this app in system
settings. The user can enable the notification at any time later
on. On Windows, the notifications are enabled by default. Users
can enable/disable notifications in their system Settings. On Macintosh,
notifications are disabled by default.
On Macintosh,
when enabling Self-Serve for a user, the Notification & Focus window
automatically pops up. Select GlobalProtect Autonomous DEM and
make sure that the Allow Notifications option
in the settings are turned on.
Make sure that you whitelist
the following processes on your EDR deployments before you enable
ADEM Self Serve:
On Windows:
C:\Program
Files\Palo Alto Networks\DEM\deployment\DEMAnalyticsProcess.exe
C:\Program Files\Palo Alto Networks\DEM\deployment\GlobalProtectAutonomousDEMSelfServe.exe
C:\Program Files\Palo Alto Networks\DEM\deployment\GlobalProtectAutonomousDEM.exe
On
Macintosh:
/Applications/GlobalProtect Autonomous DEM.app/Contents/Services/DemAnalyticsService.xpc/Contents/MacOS/DemAnalyticsService
/Applications/GlobalProtect Autonomous DEM.app/Contents/Services/DemUserProxyService.xpc/Contents/MacOS/DemUserProxyService
/Applications/GlobalProtect Autonomous DEM.app/Contents/Library/GlobalProtect
Autonomous DEM Menu.app/Contents/MacOS/GlobalProtect Autonomous
DEM Menu
/Applications/GlobalProtect Autonomous DEM.app/Contents/MacOS/GlobalProtect
Autonomous DEM
To enable or disable the feature: