ADEM Settings - Endpoint Agent Management

Use this tab to get details about all of your registered ADEM users, such as whether the user is online (the user device is sending keep-alive messages to the ADEM service) or offline (the ADEM service has not received a keep-alive message from the user device in the last ten minutes), when the user device was last seen, the username, device type, and hostname of the ADEM user, and what ADEM agent version they are running.

Each row in the table in this tab represents a unique user in a separate row. Every user/device combination is considered as a unique user. For example, if 2 users are logged in to 3 devices each, the number of unique users will be 6. Hence, a user name could be duplicated across multiple rows depending on the number of devices they are logged in to.

In the title of the table in this widget, the number of Total Endpoint Agents denotes the total number of devices monitored. The number of Users is the total users regardless of the number of devices they are logged into. This is because the license consumption is based on the total number of users regardless of how many devices each user is logged into.

Use the check boxes to the left of the Last logged in User to make bulk configuration by selecting the row for the endpoints.

Column Name	Description
Last Logged in User	A device can have multiple users logging into it. This column lists the user ID of the most recent user who has logged into GlobalProtect using this device.
Device	The operating system running on the device.
Hostname	The device host name.
Last Seen	The the last message sent from the device to the DEM server.
First Seen	The the first message received from this device by the DEM server.
User Status	Connection status of the current user.
Monitoring State	Whether app tests are running on the device.
Endpoint Agent Version	The version of the ADEM agent installed on the device.