Zoom Poor Performance Root Causes
This widget breaks down and categorizes the root cause of poor performance. The
reason for poor call performance can lie in any segment such as the user's device,
the local network the device is connected to, internet performance, or the WiFi.
Here, you can see every minute of poor call performance graphed by the most likely
root-cause and broken down by service delivery segment. Hover over a root cause in
any segment as shown below to see more details about it.