Experience Score Cards
You will see the experience and the associated data only for
the type of deployment for which you have the license.
Click on a card to display data for it in the widgets underneath.
For example, if you click the Mobile User Experience card,
the data displayed in the widgets below will be data associated
with Mobile Users only. A blue border appears around the card that
is selected.
The number enclosed in the rectangle is the
Experience Score, which
is a weighted average of end-to-end application performance metrics
for all monitored applications across all users or remote sites.
Since the experience score is weighted, it may not uncover performance
issues in monitored apps or locations that have a smaller number
of users.
The experience score during any Time Range is
calculated at regular intervals. The interval varies and depends
on the duration of the Time Range you select.
For example, if you have selected 24 hours in the Time
Range filter, the experience score is calculated at
every 5 minute intervals. The experience score number shown in the
card is an average of all the experience scores in the Time
Range selected. So, in a 24 hour period, the experience
score gets calculated 288 times. The experience score number on
the card is the average of all the 288 experience scores that were
calculated during the 24 hour period.
The graph next to the experience score is color coded to show
you the number of applications that have Good (green), Fair (yellow),
and Poor (red) experience scores. An application experience score
>= 70 is Good, 69-30 is Fair, and below 30 is Poor. A Fair or Poor
experience score lets you know right away that there are performance
issues impacting a large number of your users or remote sites.