SaaS Security Administrator's Guide
    : Activate Data Security on the Hub
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    3. SaaS Security Administrator's Guide
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    5. Get Started with Data Security
    6. Activate Data Security on the Hub
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    SaaS Security Administrator's Guide

    Activate Data Security on the Hub

    Table of Contents

    Activate
    Data Security
     on the Hub

    Follow these steps to set up
    Data Security
     and begin monitoring your sanctioned SaaS applications.

    Activate
    Data Security
     on the Hub

    To unlock the Data Security capabilities—content security, user activity monitoring, and security controls, activate in the SASE Cloud Management Console using the activation email you received.
    After activation, log in to the SaaS Security web interface to add your sanctioned SaaS applications and configure a policy to suit your needs for SaaS visibility and granular enforcement across all user, folder, and file activity within the managed SaaS applications.
    1. Initiate the
      Data Security
       activation process.
      1. Open your
        Data Security
         activation email and click
        Activate
        .
        The number of Activate buttons in the email you received depends on what you purchased. Each Activate button launches the same onboarding workflow that lets you activate all your purchased products together. Click any
        Activate
         button to begin. Additionally, your activation email depends on the type of activation: purchase, trial, or evaluation.
      2. Log in to the hub using your Palo Alto Networks Customer Support Portal (CSP) credentials.
    2. Select
      Data Security
      , then
      Start Activation
      .
    3. Select a
      Customer Support Account
      , then
      Next
      .
    4. In
      SaaS Security Setup
      , configure
      Data Security
      , then
      Next
      .
      • SaaS Tenant
        ,
        SaaS Region
        , and
        SaaS Subdomain
        —Do one of the following:
        If you have an
        Existing Tenant
         for SaaS Security Inline and don't select it, you will inadvertently create a new tenant for
        Data Security
        , resulting in two web interfaces from which to manage your SaaS Security.
        • New Tenant
          —Select
          Activate New
           to create a new
          Data Security
           tenant, then type a subdomain name, which completes the URL for your
          Data Security
           app and becomes the URL where you log in to the SaaS Security web interface.
          SaaS Subdomain
           is prepopulated with the domain name from your email address, but you can change it if you want.
        • (Important)
          Existing Tenant
          —If you have an existing SaaS Security Inline tenant, select it. Doing so enables you to access both
          Data Security
           and SaaS Security Inline features from the same SaaS Security web interface.
          SaaS Region
           defaults to that tenant’s existing region.
    5. Verify your activation selections, read and agree to the terms and conditions, then
      Activate Subscription
      .

    Don’t See the
    Data Security
     Tile on the Hub

    Find the common reasons why you don't see the
    Data Security
     tile on the hub.
    If you don't see the
    Data Security
     tile when you log in to the Hub using your Palo Alto Networks Customer Support Portal (CSP) credentials, check for the following:
    • Are you logged in to the correct account?
      Click on your name in the top right corner and verify the account name associated with your current login credentials. If not, select the correct account from the list.
    • Do you have the permissions or role to set up the
      Data Security
       app?
      Only the
      Data Security
       administrator who was assigned during the order fulfillment process or the Account administrator has the correct permissions to set up
      Data Security
       app. Check that you have access to either
      Data Security
       or All Apps.
    • Do you see the
      Data Security
       tile but it's on a different CSP account?
      Call Palo Alto Networks Customer support to help you move the
      Data Security
       tile to the desired CSP account. You will need to be the account administrator to make the request.

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