The User Details page provides a user view for a single Mobile User. If a user is logged into more than one device, the Devices widget displays one card for each device that the user is logged in to. Select a tile to view the user experience on that device. You can see the overall application experience score across the organization in the device tile. View the experience score trend over the selected time range for each of the monitored application on that device under Applications.

When you select an application, if there are multiple targets set up for the application test, you get a list of all the application targets for that application test under Targets. You have the ability to see aggregated (across all targets set up for the test) as well as non-aggregated (for each individual target) views of the application tests for any application for Mobile Users and for Remote Sites.

If you have purchased the Zoom Quality of Service Subscription (QSS) as an add-on from Zoom, and you select Zoom from the Applications list, you see two tabs below that contain various widgets. The Synthetics tab shows you the generic app experience that you see for any application (not just Zoom) that is selected in the Applications box. The Zoom specific data is presented in the Zoom Performance Analysis tab. The Application Experience Trend widget displays data for the selected app across your organization relative to all other monitored apps.

By default, the data shown in the widgets on this page is the aggregated view of all application test targets. The Current Source Path tells you whether the data displayed in the widgets on this page is data for the Application or a specific test Target.

Use the search bar in the Applications pane to search for an application.