The Tier 1 Support access control role provides administrators with read-only access to
the ADEM data only.
Where Can I Use This?
What Do I Need?
Prisma Access (Managed by Strata Cloud Manager)
Prisma Access (Managed by Panorama)
Strata Cloud Manager
Prisma Access license
Autonomous DEM license
Autonomous Digital Experience Management (ADEM) provides role-based access control to IT
Administrators. Administrators who log in with ADEM Tier 1 Support
role get only read-only access.
The ADEM Tier 1 Support role gets read-only access. When Administrators sign in as ADEM
Tier 1 Support role, they see only the ADEM dashboards and widgets in the UI:
Dashboards
SASE HealthMonitored Applications only
InsightsApplication Experience
Incidents & AlertsApplication Experience Incidents only
InsightsApplications (Prisma Access tab only). The user will be able to see the list
of Application tests by clicking the Manage tests button, but
will not be able to modify or add any new tests
InsightsUsers. The Self-Serve details page will be accessible but in a read-only
mode.
Monitor. All tabs that have some ADEM data
Branch Sites
Prisma Access Locations
Subscription Usage
SettingsAccess Experience
To assign the ADEM Tier 1 Support role to an existing user, follow these steps listed
here.
For more details on Role-Based Access Control, refer to the following documentation:
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