Activate a License for Multitenant Service Provider Backbone Through

Common Services

Verify if this activation process applies to you.

Service Provider (SP) Backbone activation can be done only at the top-most, root-level, parent tenant. Only one backbone license can be claimed per root tenant. After activating the backbone license at the root level, the next step is to create a backbone configuration. After that is done, subtenants can be activated to use the backbone that is set up.

The following steps assume that you have already added tenants to create a multitenant hierarchy.

After you receive an email from Palo Alto Networks identifying the Service Provider (SP) Backbone license you are activating, click the email link to begin the activation process.

Select
Get Started with Service Provider Backbone
in your email.
You are automatically directed to
Common Services
Subscription & Add-ons
, where you activate the subscription for your product.
Select an existing top-most, root-level, parent
Tenant
:

Select the
Customer Support Account
for the tenant.
Agree
to the terms and conditions, and
Activate
.
Common Services
Tenant Management
displays the status of the activation, such as
initializing
or
complete
.
After the status is
complete
, you can activate a cloud-managed Prisma Access license for any tenant in the multitenant hierarchy and assign the SP Backbone to it.
For SP Interconnect, select
SP Backbone
to use Internet service provider backbones for Prisma Access egress traffic, such as: BT, Orange, AT&T.

Select
Exclude Regions
to exclude Internet service provider backbones in these regions. Prisma Access egress traffic uses public cloud providers for network backbone instead, such as: GCP, AWS, Azure.
(
Optional
) Manage and monitor your service provider backbones and connections.