>
    Addressed Issues in GlobalProtect App 6.0
    Focus
    Download PDF
    Focus
    1. Home
    2. GlobalProtect
    3. Addressed Issues in GlobalProtect App 6.0
    Download PDF
    GlobalProtect

    Addressed Issues in GlobalProtect App 6.0

    Table of Contents

    Addressed Issues in GlobalProtect App 6.0

    See the list of addressed issues in GlobalProtect app 6.0 for Android, iOS, Chrome, Windows, Windows 10 UWP, macOS, and Linux.
    The following topic describes the issues addressed in GlobalProtect 6.0 for Android, iOS, Chrome, Windows, Windows 10 UWP, macOS, and Linux.

    GlobalProtect App 6.0.8 Addressed Issues

    The following table lists the issues that are addressed in GlobalProtect app 6.0.8 for Windows, macOS, Windows 10 UWP, iOS, Android, and Linux.
    Issue ID
    Description
    GPC-18822
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the device was reset using the Microsoft Recovery tool, the GlobalProtect app was not properly displayed.
    GPC-18788
    Fixed an issue where the GlobalProtect HIP check did not detect McAfee Total Protection as an anti-malware application, which caused the device to fail the HIP check.
    GPC-18733
    Fixed an issue where the hyperlinks with the URLs containing the
    =
     character in the HIP notification message did not work as expected and the page did not open when the user clicked the URL.
    GPC-18728
    Fixed an issue where the
    I Agree
     option on the GlobalProtect app Welcome page did not work as expected when the user selected the option using a keyboard.
    GPC-18720
    Fixed an issue where the GlobalProtect app became unresponsive when the user clicked the
    ESC
     button during authentication using a hard token.
    GPC-18598
    Fixed an issue where the GlobalProtect SSO tile was selected instead of the Windows Password tile in the Windows Login screen even though the registry key
    MakeGPCPDefault
     was set to
    No
    .
    GPC-18594
    Fixed an issue where the GlobalProtect app was unable to send HIP reports when the app was connected using IPv6 address.
    GPC-18568
    Fixed an issue where the Captive Portal Detection functionality of the GlobalProtect app did not work as expected when the users used public Wi-Fi hotspots and the GlobalProtect app failed to retrieve cached configuration without a username.
    GPC-18543
    Fixed an issue where the GlobalProtect app was installed on Windows devices with the split tunnel feature and when the user excluded the access route, the GlobalProtect app excluded only the route and did not exclude the subnets.
    GPC-18471
    Fixed an issue where, when multiple
    wa_3rd_party_host_64.exe
     processes persisted even after the HIP check was performed due to which the GlobalProtect app stopped working.
    GPC-18426
    Fixed an issue where, when the GlobalProtect app was configured with the
    Disable GlobalProtect
    option set to
    Allow with Ticket
    , the app did not display the correct
    Disable Duration
     time.
    GPC-18379
    Fixed an issue where, when the IP address type was set to IPv4 and IPv6, the GlobalProtect app could connect only to the manual gateway instead of connecting to the best available gateway.
    GPC-18336
    Fixed an issue where, when the GlobalProtect app got automatically connected after a system reboot even though the connection method configured was On-Demand.
    GPC-18318
    Fixed an issue where, when the GlobalProtect app was connected to the internal gateway, the app displayed the incorrect message :
    Connected - Inter....
     instead of
    Connected
    .
    GPC-18285
    Fixed an issue where the GlobalProtect app displayed an incorrect gateway location name instead of the correct gateway location configured by the user.
    GPC-18281
    Fixed an issue where the MSI install logs showed mutiple messages for Autonomous DEM installation.
    GPC-18263
    Fixed an issue where, when the GlobalProtect app was configured with Endpoint Traffic Policy Enforcement and Disable Local Subnet Access (DLSA), the Autonomous DEM reported users’ internet connection as down.
    GPC-18251
    Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe as an anti-malware application, which caused the device to fail the HIP check.
    GPC-18242
    Fixed an issue where the end users were prompted to enter Windows login credentials (username and password) instead of their PIV Badge PIN when the system was unlocked or after a system reboot.
    GPC-18230
    Fixed an issue where, when the user entered credentials during SAML authentication after the set internal login timer, the app displayed an authentication failed message without providing the reason. The
    Retry
     button on the app web interface did not work properly when using an embedded browser for authentication. The
    Retry
     button was not fully visible on the embedded browser.
    GPC-18223
    Fixed an issue where GlobalProtect experienced a prolonged connection time when IPv6 was disabled on Windows, but GlobalProtect Portal was configured to assign IPv6 addresses.
    GPC-18200
    Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe as an antivirus application, which caused the device to fail the HIP check.
    GPC-18175
    Fixed an issue where users were prompted to enter their credentials even when the GlobalProtect app was configured for authenticating with either Authentication Profile /Cookie or Client Certificate.
    GPC-18173
    Fixed an issue where the vertical scroll bar on the GlobalProtect app web interface did not work properly when users tried to select the certificate from the drop-down.
    GPC-18171
    Fixed an issue where users were unable to select the external gateway manually when connected to the internal network. The GlobalProtect stayed in
    Connecting
     state and users had to manually disconnect the connection and connect to the internal network to exit the
    Connecting
     state.
    GPC-18167
    Fixed an issue where the GlobalProtect app displayed the Prisma Access gateways that were not set for manual selection.
    GPC-18157
    Fixed an issue where the GlobalProtect app displayed the Credential Provider language in English when the system language was German.
    GPC-18135
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect HIP check detected the WithSecure antivirus software as XProtect, which caused the device to fail the HIP check.
    GPC-18107
    Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe – Internet Security, which caused the device to fail the HIP check.
    GPC-18092
    Fixed an issue where GlobalProtect connected to an internal gateway got automatically disconnected after a certain period of time.
    GPC-18073
    Fixed an issue where the GlobalProtect app selected an unexpected gateway due to a latency discrepancy seen between PanGPS and packet capture.
    GPC-18060
    Fixed an issue where the GlobalProtect HIP check did not detect McAfee Total Protection, which caused the device to fail the HIP check.
    GPC-18039
    Fixed an issue where the GlobalProtect HIP check did not detect the Definition Date correctly for the CrowdStrike application, which caused the device to fail the HIP check.
    GPC-18036
    Fixed an issue where, when the No direct access to local network option was enabled on the GlobalProtect app with access routes excluded from the GlobalProtect VPN tunnel, the feature did not work as expected when Endpoint Traffic Policy Enforcement was enabled.
    GPC-17896
    Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error:
    Cannot Verify Server Certificate of Gateway
    .
    GPC-17877
    Fixed an issue where the GlobalProtect HIP check incorrectly detected Sophos Endpoint Agent version 3.86.1, which caused the device to fail the HIP check.
    GPC-17795
    Fixed an issue where the GlobalProtect HIP check did not detect the Xcitium Enterprise, the Endpoint Protection Platform by COMODO, which caused the device to fail the HIP check.
    GPC-17776
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and GlobalProtect enforcer was configured with allowed FQDNs, users were still able to access the internet and other public domains.
    GPC-17762
    Fixed an issue when the GlobalProtect app was configured with the option
    Allow User to Disable GlobalProtect App
     with comment, the option did not work as expected.
    GPC-17748
    Fixed an issue where the GlobalProtect HIP check did not detect the Real-Time Protection status correctly for the CrowdStrike Falcon application, which caused the device to fail the HIP check.
    GPC-17740
    Fixed an issue where, when the GlobalProtect app was connected through the Prisma Access gateway, the upload speed of the internet was reduced to 2 Mbps.
    GPC-17657
    Fixed an issue, where the GlobalProtect app got stuck in
    Selecting Best Gateway
     status when the device woke up from sleep mode. Users had to reboot the device to connect to the app.
    GPC-17640
    Fixed an issue where, when the upgrade script
    update_tmp.bat
     was used, the error message did not display the correct exit timeout for the PanGPS uninstall process.
    GPC-17518
    Fixed an issue where the GlobalProtect app displayed the status as '
    Connected-Internal
     even when the app was not connected.
    GPC-17436
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the upload speed of the internet was reduced after a version upgrade.
    GPC-17206
    Fixed an issue where, when Internal Host Detection (IHD) was enabled but failed to detect the internal network properly, the app failed to switch to the external gateway when users switched from an internal network to an external network.
    GPC-17204
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the certificate information was not accessible even though the GlobalProtect app had full access to the certificate store.
    GPC-17161
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app failed to reconnect and continued to stay in the
    Connecting
     state after the device woke up from Modern Standby mode.
    GPC-17115
    Fixed an issue where the GlobalProtect HIP check did not detect the Cortex Anti-Malware status properly after a system reboot, which caused the device to fail the HIP check.
    GPC-17086
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, users were unable to make a connection to an internal gateway using the default browser for SAML authentication.
    GPC-17001
    Fixed an issue where, when the GlobalProtect app was installed on devices running on macOS, the app did not display the
    Connect
     button and
    Refresh Connection
     button properly.
    GPC-16584
    Fixed an issue where the GlobalProtect HIP check did not detect the CrowdStrike antivirus software correctly, causing the device to fail the HIP check.
    GPC-16397
    Fixed an issue where the GlobalProtect app was installed on devices running macOS, a blank GlobalProtect app user interface was displayed instead of the correct page.
    GPC-15697
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, users were able to select
    All Gateways
     heading on the page which was not an option for the users to select. This issue happened on the app interface with a non-English language.
    GPC-15262
    Fixed an issue where, when single sign-on (SSO) for Smart Card was used for authentication, users were prompted to enter a PIN instead of password on the Windows login screen.

    GlobalProtect App 6.0.7 Addressed Issues

    The following table lists the issues that are addressed in GlobalProtect app 6.0.7 for Windows, macOS, Windows 10 UWP, iOS, Android, and Linux
    Issue ID
    Description
    GPC-18071
    Fixed an issue where, when the GlobalProtect app was installed on Android devices with Android 13, the app stopped working while sending GPS notifications.
    GPC-17921
    Fixed an issue where, when the language was set to Japanese, the time to connect was not displayed properly when
    Disconnect Timeout
     for the app was configured.
    GPC-17831
    Fixed an issue where the GlobalProtect app reported the computer name differently from the computer name displayed in Autonomous DEM causing a data discrepancy.
    GPC-17771
    Fixed an issue where the GlobalProtect app stopped working abruptly.
    GPC-17754
    Fixed an issue where the GlobalProtect app did not detect Smart Card removal every time the user removed the card and due to which the app was not getting disconnected on
    On-Demand
     tunnel mode.
    GPC-17575
    Fixed an issue where the GlobalProtect HIP check incorrectly detected Windows firewall as disabled, which caused the device to fail the HIP check.
    GPC-17556
    Fixed an issue where the GlobalProtect app would get stuck at
    Connecting
     state when the user tried to close the browser window for SAML authentication after configuring
    On-Demand
     mode for the app.
    GPC-17473
    Fixed an issue where the GlobalProtect portal and gateway selection list were displayed in the table format and not as menu item.
    GPC-17460
    Fixed an issue where, when the GlobalProtect app was installed on Windows 10 or Windows11 devices, and when the user tried to authenticate using SAML authentication, the app did not display the
    Term of Use
     pop-up on the Welcome page properly.
    GPC-17451
    Fixed an issue where the ADEM agent remained in the disabled state after connecting to a Prisma Access portal configured to enable ADEM on the GlobalProtect endpoints after switching from an on-premises portal that had ADEM disabled in the app configuration that was pushed to the endpoint.
    GPC-17406
    Fixed an issue where GlobalProtect HIP check did not detect the new version of Trellix Drive Encryption correctly which caused the device to fail the HIP check.
    b
    GPC-17401
    Fixed an issue where the GlobalProtect app was installed on the Chromebook, the app got disconnected when the ChromeOS detected policy changes related to location information.
    GPC-17393
    Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices and the language was set to Japanese, IpConfig.txt and Systeminfo.txt in the GlobalProtectLogs.zip did not work properly.
    GPC-17337
    Fixed an issue where the GlobalProtect app got disconnected due to a HIP reporting error that prevented the app from sending HIP reports to the gateway.
    GPC-17335
    Fixed an issue where the user interface of the GlobalProtect app was going over-sized when the system woke up from the sleep mode.
    GPC-17299
    Fixed an issue where the GlobalProtect app did not display LDAP password expiration notification on consecutive connection attempts when the user tried to authenticate using the LDAP authentication method.
    GPC-17252
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app did not try to auto-connect to the gateway after exceeding the
    Disable Timeout
     value.
    GPC-17227
    Fixed an issue where the tunnel was still up and connected even when the user disconnected the GlobalProtect app.
    GPC-17205
    Fixed an issue where GlobalProtect failed to decrypt HipPolicy.dat on endpoints, which caused the device to fail the HIP check for anti-malware.
    GPC-17137
    Fixed an issue where, when user clicked the Network sign-in icon on the Windows login page, an icon with the name
    image
     was displayed instead of the portal IP address/ URL.
    GPC-17128
    Fixed an issue where the Client Certificate had a blank Subject with SAN as the critical extension, which caused the endpoints to fail the HIP check.
    GPC-17099
    Fixed an issue where devices with Driver Verified enabled and configured to monitor the PAN virtual adapter driver (pangpd.sys) displayed the
    DRIVER_VERIFIER_DETECTED_VIOLATION
     Blue Screen error
    GPC-17041
    Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices and the language was set to Japanese, IpConfig.txt in the GlobalProtectLogs.zip did not work properly.
    GPC-17011
    Fixed an issue where the GlobalProtect app tried to send HIP reports even when the device was on Modern Standby mode.
    GPC-17000
    Fixed an issue where the GlobalProtect app would get stuck at
    Connecting
     state when user tried to authenticate with SAML authentication method using the embedded browser and user clicked
    Cancel
     on the certificate prompts.
    GPC-16978
    Fixed an issue where the GlobalProtect app took a long time to establish a connection due to an erroneous packet capture process.
    GPC-16959
    Fixed an issue where the Endpoint Traffic Policy Enforcement feature was causing the GlobalProtect app to drop Slack WebSocket outbound traffic on macOS endpoints.
    GPC-16788
    Fixed an issue where when the GlobalProtect app was installed on devices running macOS, HIP check did not detect the Tanium Client correctly which caused the device to fail the HIP check.
    GPC-16682
    Fixed an issue where the GlobalProtect app did not honor the
    Disable Timeout
     value and would automatically reconnect after the user restarted two times due to an issue with the new splash screen.
    GPC-16645
    Fixed an issue where the GlobalProtect app couldn't display the Verify text box when using the full 255 characters for Radius DUO Authentication on Windows devices.
    GPC-16631
    Fixed an issue where GlobalProtect logs forwarded from CDL to syslog-ng and Splunk were arriving in multiline and single line mode randomly.
    GPC-16627
    Fixed an issue where the GlobalProtect HIP check incorrectly detected the Anti-Malware information for the McAfee Total Protection Antivirus software application, which caused the device to fail the HIP check.
    GPC-16609
    Fixed an issue that the correct status is not displayed GlobalProtect status in the Windows lock screen when the gateway is connected.
    GPC-16575
    Fixed an issue where GlobalProtect users were intermittently unable to log in to the gateway when using the user logon connect method because
    Enforce GlobalProtect Connection for Network Access
    was enabled immediately after portal login, blocking access to the gateway login URL.
    GPC-16572
    Fixed an issue where the GlobalProtect HIP check took longer than expected to collect the HIP information causing the device to fail the HIP check.
    GPC-16441
    Fixed an issue where the GlobalProtect app connection failed when the user enabled both Globalprotect Enforcer and Endpoint Traffic Policy Enforcement.
    GPC-16397
    Fixed an issue where the GlobalProtect app was installed on devices running macOS, a blank GlobalProtect app user interface was displayed instead of the correct page.
    GPC-16297
    Fixed an issue where users were unable to see the available list of eligible gateways to select the gateway manually when the best available gateway failed.
    GPC-16267
    Fixed an issue where the portal status did not show as
    Connected
     even when the portal was accessible after a reboot and the portal status was
    Using cached portal config
    , which did not trigger the transparent upgrade.
    GPC-16126
    Fixed an issue where the GlobalProtect app did not display the certificate name in the Client Certificate selection field properly.
    GPC-16003
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app was not connected when the proxy was configured for Safari or Chrome.
    GPC-16002
    Fixed an issue where the GlobalProtect HIP check detected the device as Windows firewall enabled even though the firewall was disabled on the device.
    GPC-15968
    Fixed an issue where the GlobalProtect app was stuck in
    Connecting
     state when users failed to authenticate with SAML and using an embedded browser. Users were unable to disconnect the app and had to reboot the device.
    GPC-15251
    Fixed an issue where, when the GlobalProtect app was installed on Android devices and connected with
    Always-On
    (User logon) option, the app displayed the following notification twice.
    Always on VPN is currently enabled. Disabling the VPN connection could result in loss of network access.
    GPC-15234
    Fixed an issue where the app would get stuck at
    Connecting
    'state while trying to connect to a gateway.
    GPC-15231
    Fixed an issue where, when the GlobalProtect app was installed on Android devices and connected with
    Always-On
     option, the app displayed the following notification twice and the users were unable to clear the notifications.
    Always on VPN is currently enabled. Disabling the VPN connection could result in loss of network access.
    GPC-15111
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader repeatedly announced tabs,
    Add
     button and portals table on the user interface. The screen reader should announce the user interface elements only once.
    GPC-15080
    Fixed an issue where the split tunnel was configured based on the destination domain, split tunneling did not work as expected when IPv6 traffic exclusion was configured.
    GPC-14672
    Fixed an issue where, when the GlobalProtect app was installed on macOS devices and
    No direct access to local network
     option was enabled with access routes excluded from the GlobalProtect VPN tunnel, the excluded traffic was not sent through the physical adapter on the endpoint. Following this, the users were unable to access the local physical network devices such as printers.

    GlobalProtect App 6.0.6 (iOS) Addressed Issues

    The following table lists the issues that are addressed in GlobalProtect app 6.0.6 for iOS.
    Issue ID
    Description
    GPC-16684
    Fixed an issue where, when users on iOS endpoints disconnected and then reconnected GlobalProtect, the authentication cookie was not honored, requiring them to reauthenticate.

    GlobalProtect App 6.0.6 Addressed Issues (Android)

    There are no addressed issues in GlobalProtect app 6.0.6 for Android.

    GlobalProtect App 6.0.5 Addressed Issues (Windows and macOS)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.5 for Windows, Windows 10 UWP, and macOS.
    Issue ID
    Description
    GPC-17326
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the device displayed a blue screen when users tried to download files larger than 5GB.
    GPC-16837
    Fixed an issue where the GlobalProtect app (PANGP Virtual Ethernet Adapter) was intermittently disconnected after a system reboot though the gateway status displayed it as
    Connected
    .
    GPC-16851
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app did not try to auto-connect to the gateway after exceeding the
    Disable Timeout
    value.
    GPC-16655
    Fixed an issue where, when configured with the pre-logon connect method, the GlobalProtect app indicated that it was connected, but the tunnel was not established and users were unable to access resources.
    GPC-16525
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app did not detect correct information for Symantec Corporation Norton 360, which caused the device to fail the HIP check.
    GPC-16510
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS 13 Ventura, the app did not display options to users to select gateways manually when connected to the portal.
    GPC-16495
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect cookie stopped working when CIS Benchmark 5.1.1 was applied for mac OS 12 Monterey.
    GPC-16482
    Fixed an issue where the GlobalProtect HIP check did not detect the real-time protection status Symantec Endpoint Agent, which caused the device to fail the HIP check.
    GPC-16448
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, users were unable to connect to the GlobalProtect app.The users could connect only when they refreshed the connection.
    GPC-16436
    Fixed an issue where the GlobalProtect HIP check did not detect information correctly for Cortex XDR, which caused the device to fail the HIP check.
    GPC-16418
    Fixed an issue where the GlobalProtect HIP check incorrectly detected Definition Version, Definition Date, and Last Scan Date for Cortex XDR, which caused the device to fail the HIP check.
    GPC-16392
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and the user restarted the device, the app displayed the following error message even though the app got connected after a few seconds.
    Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running. If the issue persists, contact your administrator
    .
    GPC-16369
    Fixed an issue where the GlobalProtect app user interface displayed incorrect French translation.
    GPC-16351
    Fixed an issue where the GlobalProtect HIP check did not detect the real-time protection status correctly for the CrowdStrike Falcon application, which caused the device to fail the HIP check.
    GPC-16346
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check took longer than expected to collect the HIP information and also displayed HIP pop-up error messages for antivirus software, which caused the device to fail the HIP check.
    GPC-16324
    Fixed an issue where Endpoint Traffic Policy Enforcement dropped IPv6 ICMP neighbor discovery packets causing the IPv6 tunnel to drop.
    GPC-16289
    Fixed an issue where, when the GlobalProtect app was configured with split tunnel to exclude traffic, the users could not access the excluded traffic when using an Airtel 4G PPP dongle since the Airtel PPP default traffic route was removed.
    GPC-16287
    Fixed an issue where the GlobalProtect app did not detect correct version information for Sophos Endpoint Protection, which caused the device to fail the HIP check.
    GPC-16276
    Fixed an issue where the GlobalProtect app displayed Welcome Page every time when the app got refreshed during
    GlobalProtect APP Configuration Refresh Interval
    .
    GPC-16271
    Fixed an issue where the Retry button on the default browser page for SAML authentication did not work when the SAML authentication failed and the user tried to authenticate again using the
    Retry
     button.
    GPC-16213
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the
    wa_3rd_party_host_64.exe
     and
    wa_3rd_party_host_32.exe
     applications stopped working and the GlobalProtect event logs displayed the status of the applications as terminated.
    GPC-16119
    Fixed an issue where the GlobalProtect app was installed on devices running macOS, the GlobalProtect HIP check failed to detect the Real time protection status for Symantec Endpoint Protection.
    GPC-16074
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS with SAML authentication, users were unable to connect to the app after the system woke up from sleep mode. The app stayed in
    Connecting
     state for a long time and the users had to refresh the connection.
    GPC-16029
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, users were prompted for certificate selection even when the
    Extended Key Usage OID for Client Certificate
     was configured in the
    App Configurations
     area of the GlobalProtect portal configuration.
    GPC-15989
    Fixed an issue where, when the Default System Browser is used for SAML, the GlobalProtect app kept displaying
    Connecting
     when connected to an internal gateway.
    GPC-15972
    Fixed an issue where the GlobalProtect HIP check did not detect the Real-Time Protection status correctly for the CrowdStrike Falcon application, which caused the device to fail the HIP check.
    GPC-15869
    Fixed an issue where the default route (0.0.0.0) was configured with a domain in etc/hosts and split tunnel was configured to include traffic based on the domain, the split tunnel did not work as expected.
    GPC-15369
    Fixed an issue where the GlobalProtect HIP check did not detect the Last Full Scan Date and Definition Version for Cortex XDR, which caused the device to fail the HIP check.
    GPC-15338
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and when the GlobalProtect gateway was configured to exclude routes, the excluded routes were removed from the original routing table when the users disconnected the app.
    GPC-15126
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader could not identify and announce the mandatory fields on the screen as asterisk symbols were not present on the screen to indicate the mandatory fields.
    GPC-15118
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader incorrectly identified the order of elements on the screen.
    GPC-15106
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the
    Connections
     tab on the Settings page displayed check marks for portal and gateway in incorrect color contrast ratio causing readability issues for users.
    GPC-14725
    Fixed an intermittent issue where the users were unable to connect to the GlobalProtect app, when the app used cached portal configuration.
    GPC-14705
    Fixed an issue where, when the GlobalProtect app was installed on endpoints running macOS and when connected to an internal gateway the endpoint did not send a HIP report or receive HIP notifications, and the HIP reports were not available on the Host Information Profile tab in the app.
    GPC-14562
    Fixed an issue where, when the GlobalProtect app was installed on the Windows 10 UWP platform, the app got disconnected when the users tried to connect.

    GlobalProtect App 6.0.5 Addressed Issues (iOS)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.5 for iOS.
    Issue ID
    Description
    GPC-16485
    Fixed an issue where, when the GlobalProtect app was installed on devices running iOS 16, the app displayed the HIP Host Name as the device model name instead of the user-assigned device name, which caused the device to fail the HIP check.
    GPC-16149
    Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app got disconnected after connecting to the portal preventing users from connecting to the app.
    GPC-15998
    Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app GUI disappeared from the screen immediately after connecting to the app preventing users from being able to log out.
    GPC-15984
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app failed to reconnect when the user refreshed the connection.
    GPC-15509
    Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the GlobalProtect app GUI disappeared from the screen when the users tried to access the app. The users were unable to logout from the app due to this issue.
    GPC-14952
    Fixed an issue where, when the GlobalProtect app was installed on iOS devices, users were unable to log in to the app using biometrics, such as Face ID.

    GlobalProtect App 6.0.5 Addressed Issues (Android)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.5 for Android.
    Issue ID
    Description
    GPC-15977
    Fixed an issue where, when the GlobalProtect app was installed on Android devices and configured with
    Always-on (User logon)
     mode and certificate authentication, the app failed to connect when certificate was renewed on the Microsoft Intune MDM.
    GPC-15231
    Fixed an issue where, when the GlobalProtect app was installed on Android devices and connected with
    Always-on (User logon)
     option, the app displayed the following notifications twice and the users were unable to clear the notifications.
    Always on VPN is currently enabled. Disabling the VPN connection could result in loss of network access
    .
    GPC-15023
    Fixed an issue where, when the GlobalProtect app was installed on devices running on Chrome OS, the app could not connect to the gateway after successful SAML authentication. The app stayed in
    Connecting
     state and the users had to go back to the Portal Authentication Complete page and click on
    click here to launch GlobalProtect
     to connect to the gateway.

    GlobalProtect App 6.0.5 Addressed Issues (Linux)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.5 for Linux.
    Issue ID
    Description
    GPC-16269
    Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the metric of the tunnel default route was higher than the physical adapter's default route. Due to this issue, tunnel route was not considered and the traffic was sent through the physical adapter with lower metric.
    GPC-15539
    Fixed an issue on the GlobalProtect app for Linux where, when the GlobalProtect app was connected and the tunnel was up, there was a DNS leak where DNS requests were sent to the public DNS servers assigned to the physical interface. This was because the resolv.conf was not being updated during the change in tunnel state due to a permissions issue.
    GPC-14490
    Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the app failed to connect when McAfee Threat Prevention was installed on the device.

    GlobalProtect App 6.0.4 Addressed Issues (Android)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.4 for Android.
    Issue ID
    Description
    GPC-16414
    Fixed an issue where, when the GlobalProtect app was installed on Android devices, the app got disconnected after an upgrade following which the GlobalProtect log displayed the status as
    FATAL EXCEPTION: main
    .

    GlobalProtect App 6.0.4-c26 Addressed Issues

    The following table lists the issues that are addressed in GlobalProtect app 6.0.4-c26 for Windows and macOS.
    Issue ID
    Description
    GPC-16077
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS with Enforcer, end users could not connect to Android Studio application.
    GPC-16055
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app did not display
    Authentication Failed
     when the user entered incorrect RSA SecureID.
    GPC-15976
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the device displayed a blue screen due to a faulty GlobalProtect app driver.
    GPC-15922
    Fixed an issue where, when
    Connect Before Logon
     using Security Assertion Markup Language (SAML) authentication was used to log in to the endpoint, the
    Use Default Browser for SAML Authentication
     did not work as expected with the configured
    Connect Before Logon
     option.
    GPC-15834
    Fixed an issue where the GlobalProtect app got disconnected after HIP check.
    GPC-15822
    Fixed an issue when the GlobalProtect app got disconnected when the laptop power adapter was plugged in or unplugged.
    GPC-15812
    Fixed an issue where the split tunnel feature did not work as expected on devices running macOS Monterey 12.X and Chrome Browser 104.0.5112.79.
    GPC-15663
    Fixed an issue where when the GlobalProtect app was deployed for pre-logon and when the users tried to change their Windows password, the users were prompted to enter only a new password. The app did not prompt users to enter their old password while changing the password.
    GPC-15548
    Fixed an issue where users were unable to connect to the GlobalProtect app when users restarted the device from the hibernation mode.
    GPC-15260
    Fixed an issue, where the GlobalProtect app was installed on devices running macOS and Enforce GlobalProtect Connection for Network Access was configured with allowed FQDNs, the users were still able to access the internet and other public domains.
    GPC-15116
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader did not properly announce the role, status, and the numbering of the tabs on the navigation bar of the
    Settings
     page.
    GPC-15109
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader announced the Star button twice on the
    Troubleshooting
     tab of the
    Settings
     page.
    GPC-14942
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the users were unable to connect to the GlobalProtect app after an upgrade. The app displayed the following error message when the users tried to connect to the app:
    The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect.

    GlobalProtect App 6.0.4 Addressed Issues (iOS)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.4 for iOS.
    Issue ID
    Description
    GPC-15739
    Fixed an issue where, when the GlobalProtect app was installed on iOS devices and configured with
    Always-On
     connect method, the devices were not automatically connected to the app through
    Always-On
     mode after device reboot and the users had to manually connect to the app.
    GPC-14941
    Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the users were unable to connect to the app due to Keychain Access permission issue. The app stayed in
    Connecting
     state for a long time and the users had to force stop the app.
    GPC-14913
    Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app was not reconnected automatically after a system reboot and the users had to connect the app manually.
    GPC-14686
    Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the GlobalProtect credentials that were saved earlier were lost when users faced network connectivity issues. Users had to re-enter their credentials due to this issue.

    GlobalProtect App 6.0.4 Addressed Issues (Windows and macOS)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.4 for Windows and macOS.
    Issue ID
    Description
    GPC-16370
    Fixed an issue where, when split tunnel (optimized split tunneling) was configured on GlobalProtect to exclude any application traffic that relied on the loopback connection source IP address to be 127.0.0.1, the excluded application did not work as expected.
    GPC-16148
    Fixed an issue where the GlobalProtect notifications were displayed in HTML code instead of plaintext.
    GPC-16144
    Fixed an issue where the GlobalProtect app failed to detect Cisco Secure Endpoint Anti-Malware software installed on the device.
    GPC-16064
    Fixed an issue where, when the GlobalProtect was installed on devices running macOS, users were unable to log on to the app using the Kerberos Single Sign-On (SSO) authentication method.
    GPC-16056
    Fixed an issue where GlobalProtect HIP check did not detect the name of the Trellix Agent correctly which caused the device to fail the HIP check.
    GPC-16023
    Fixed an issue where the GlobalProtect app did not detect correct definition date for Sophos Endpoint Protection, which caused the device to fail the HIP check.
    GPC-15999
    Fixed an issue where the GlobalProtect app did not detect
    Virus Definition Date
     for McAfee Total Protection, which caused the device to fail the HIP check.
    GPC-15994
    Fixed an issue where the GlobalProtect app got disconnected after HIP check.
    GPC-15972
    Fixed an issue where the GlobalProtect HIP check did not detect the real-time protection status correctly for the CrowdStrike Falcon application, which caused the device to fail the HIP check.
    GPC-15956
    Fixed an issue where the GlobalProtect app did not detect real-time protection and the correct definition date for Sophos Endpoint Protection, which caused the device to fail the HIP check.
    GPC-15923
    Fixed an issue where the GlobalProtect app did not detect real-time protection status for Sophos Endpoint Protection, which caused the device to fail the HIP check.
    GPC-15910
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, where the split tunnel was configured to exclude traffic, the excluded traffic was sent through the VPN tunnel instead of the physical adapter.
    GPC-15854
    Fixed an issue where the GlobalProtect HIP check did not detect
    Patch Management
     information for the Windows Defender, which caused the device to fail the HIP check.
    GPC-15842
    Fixed an issue where GlobalProtect HIP check did not detect the encryption stage for ESET Full Disk Encryption correctly as defined in the HIP profiles, which caused the device to fail the HIP check.
    GPC-15809
    Fixed an issue where the GlobalProtect HIP check did not detect the correct
    Last Scan Date
     information for the
    Last Full Scan Time
     and
    Definition Date
     for Sophos Endpoint Protection, which caused the device to fail the HIP check.
    GPC-15699
    Fixed an issue where the GlobalProtect HIP check did not detect the McAfee antivirus software, causing the device to fail the HIP check.
    GPC-15686
    Fixed an issue when the user executed the command to disable the app, a new line break was added after the timestamp value in the command which caused parsing issues.
    GPC-15636
    Fixed an issue where the GlobalProtect HIP check failed to detect the Real time protection status for Sophos Endpoint Protection.
    GPC-15631
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and the app did not start right away after a system reboot.
    GPC-15592
    Fixed an issue where the GlobalProtect HIP check failed to detect the Definition Version for Sophos Endpoint Protection, which caused the device to fail the HIP check.
    GPC-15560
    Fixed an issue where the GlobalProtect HIP check incorrectly detected
    Last Scan Date
     for Cortex XDR, which caused the device to fail the HIP check.
    GPC-15537
    Fixed an issue where the GlobalProtect HIP check did not detect the correct Anti-Malware information for the Last Full Scan Time for Sophos Endpoint Protection, which caused the device to fail the HIP check.
    GPC-15451
    Fixed an issue where, when the user upgraded the Sophos Endpoint Protection, the GlobalProtect HIP was not compatible with the new version of the Sophos Endpoint Protection after the upgrade, which caused the device to fail the HIP check.
    GPC-15439
    Fixed an issue where the GlobalProtect app failed to collect HIP data and the
    Host Information
     tab on the device failed to display information.
    GPC-15433
    Fixed an issue where, when the GlobalProtect was installed on devices running macOS and the split-tunnel option
    Both Network Traffic and DNS
     was configured on the GlobalProtect gateway, the domain-based split tunnel feature did not work as expected.
    GPC-15389
    Fixed an issue where the GlobalProtect app did not detect real-time protection for Microsoft Defender, which caused the device to fail the HIP check.
    GPC-15369
    Fixed an issue where the GlobalProtect HIP check did not detect the
    Last Full Scan Date
     and
    Definition Version
     for Cortex XDR, which caused the device to fail the HIP check.
    GPC-15338
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and when the GlobalProtect gateway was configured to exclude routes, the excluded routes were removed from the original routing table when the users disconnected the app.
    GPC-15315
    Fixed an issue where the GlobalProtect HIP check detected incorrect Anti-Malware information for Definition Date for Sophos Endpoint Protection.
    GPC-15267
    Fixed an issue where the GlobalProtect HP check failed to detect ESET anti-virus software version 7.0 on macOS devices.
    GPC-15263
    Fixed an issue where the GlobalProtect HIP check failed to detect Ivanti Security Controls Agent which caused the device to fail the HIP check.
    GPC-15255
    Fixed an issue where the GlobalProtect HIP check detected the device as Windows firewall enabled even though the firewall was disabled on the device.
    GPC-15177
    Fixed an issue where the GlobalProtect HIP check did not detect real-time protection for Traps version 6.1.5, which caused the device to fail the HIP check.
    GPC-15149
    Fixed an issue where the GlobalProtect app got disconnected due to incorrect HIP check after the system woke up from sleep mode or when the system was restarted.
    GPC-15126
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader could not identify and announce the mandatory fields on the screen as asterisk symbols were not present on the screen to indicate the mandatory fields.
    GPC-15115
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader did not properly announce the name and numbering of
    Debug logs
     and
    Dump logs
     options on the
    Settings
     page.
    GPC-15108
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader incorrectly announced the Cancel button as the Help button when the user tried to disable the app.
    GPC-15105
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the Home page of the app displayed text in incorrect color contrast ratio causing readability issues to the users.
    GPC-14815
    Fixed an issue where the GlobalProtect HIP check did not detect the Scan Date for Bitdefender Endpoint Security for macOS, which caused the device to fail the HIP check.
    GPC-14609
    Fixed an issue where the HIP check did not detect the Sentinel One RTP and definition date properly, which caused the HIP check to fail.
    GPC-14522
    Fixed an issue where, when the GlobalProtect was configured with split tunnel to include traffic based on the destination domain by overriding the DNS server manually, the DNS queries were still being sent to the DHCP configured server.
    GPC-14439
    Fixed an issue where, when split tunnel was configured on the GlobalProtect app to exclude destination domain traffic that included a slash character (/) for sub-page domain names, the slash character (/) was not displayed in the sub-page domain names in the exception list.

    GlobalProtect App 6.0.4 Addressed Issues (Linux)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.4 for Linux.
    Issue ID
    Description
    GPC-15458
    Fixed an issue where, when the GlobalProtect app was installed on Linux devices with
    Use Default Browser for SAML Authentication
     app option set to
    Yes
    , the device used embedded browser instead of default system browser.

    GlobalProtect App 6.0.3 Addressed Issues (Android)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.3 for Android.
    Issue ID
    Description
    GPC-15088
    Fixed an issue where, when the GlobalProtect app was installed on Android devices, the GlobalProtect notification displayed on the screen was unresponsive.
    However, the notification continues to stay on the screen due to Android OS limitation. This issue is listed under the Known Issues section.

    GlobalProtect App 6.0.3 Addressed Issues

    The following table lists the issues that are addressed in GlobalProtect app 6.0.3 for Windows, Windows 10 UWP, and macOS.
    Issue ID
    Description
    GPC-15315
    Fixed an issue where the GlobalProtect HIP check incorrectly detected the Anti-Malware information for Definition Date for Sophos Endpoint Protection.
    GPC-15314
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app got disconnected when connected using
    Connect Before Logon
     (CBL) with SAML authentication.
    GPC-15310
    Fixed an issue where, when the GlobalProtect app was installed on Windows machine, the
    Star
     button on the app screen when selected with Enter key was not working as expected.
    GPC-15243
    Fixed an issue where, when the GlobalProtect app was installed on devices, the HIP check process stopped running and the tunnel was disconnected after 3 hours.
    GPC-15219
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices and split tunnel was configured to exclude application traffic for Zoom, some excluded traffic was still forwarded through the tunnel.
    GPC-15205
    Fixed an issue where, when the GlobalProtect app was installed on devices, the HIP check process stopped running and the tunnel was disconnected after 3 hours.
    GPC-15200
    Fixed an issue where the GlobalProtect app did not save the username after Kerberos SSO authentication following which the app could not use the cached GlobalProtect portal configuration. The users had to manually add the username to the Windows registry.
    GPC-15185
    Fixed an issue where, when the GlobalProtect app was deployed along with Endpoint Protector and split tunnel was configured to exclude or include traffic based on FQDN, the split tunnel configuration did not work as expected.
    GPC-15167
    Fixed an issue, where the GlobalProtect app was installed on devices running macOS, GlobalProtect enforcer continued to block network access even after connecting to the internal gateway.
    GPC-15125
    Fixed an issue where, when the GlobalProtect app was installed on Mac devices, the screen reader did not properly announce the functions of the
    Change Portal
     and
    Change Gateway
     menus and the options under them.
    GPC-15120
    Fixed an issue where, when the GlobalProtect app was installed devices running macOS, the screen reader did not properly announce the functions of the
    Change Portal
     and
    Change Gateway
     menus and the options under them.
    GPC-15114
    Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the screen reader on the
    Settings
     page did not announce the description for the
    Sign Out
     button properly.
    GPC-15112
    Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and when the users were using keyboard to navigate through the home page, the navigation on the UI was not visible to the users after they pressed the tab key on the keyboard to select a menu item.
    GPC-15110
    Fixed an issue where, when the GlobalProtect app was installed on Mac devices, the screen reader did not properly announce the options under the
    Change Portal
    and
    Change Gateway
     menus upon their selection.
    GPC-15107
    Fixed an issue where the hamburger menu icon on the GlobalProtect app was not properly highlighted when the users used tab key or arrow key on the keyboard for navigation.
    GPC-15104
    Fixed an issue where, when the GlobalProtect app was installed on Mac devices, the screen reader did not announce the label and description for the
    Manage Portals
     (
    Settings
    Connections
    ) table.
    GPC-15100
    Fixed an issue where, when the GlobalProtect app was installed on Mac devices, the screen reader did not announce any status message after the
    Star
     button was pressed to connect to the gateway.
    GPC-15072
    Fixed an issue where the GlobalProtect HIP check incorrectly detected the Anti-Malware information for Definition Date for Sophos Endpoint Protection.
    GPC-15068
    (
    Windows 10 UWP
    ).
    A fix was made to address an OpenSSL infinite loop vulnerability in GlobalProtect app software (CVE-2022-0778).
    GPC-15063
    Fixed an issue, where the GlobalProtect app was installed on devices running macOS, the Prisma Access users were not able to disable the GlobalProtect app using the
    Allow with Ticket
    option.
    GPC-15056
    Fixed an issue where, when the GlobalProtect portal or gateway was configured to authenticate users using SAML authentication, the users were not prompted for Multi-Factor Authentication (MFA) even after entering their credentials through the IdP (Identity Providers) login page.
    GPC-15054
    Fixed an issue where the GlobalProtect app got randomly disconnected when there was a high amount of traffic, such as when running a speed test or using Zoom or Hangout.
    GPC-14989
    Fixed an issue where, when the
    No Direct Access to local network
    option was enabled on GlobalProtect gateway, the GlobalProtect users’ loopback interface network was masked causing connection failure.
    GPC-14933
    Fixed an issue where the SAML authentication failed when users pressed the
    Enter
     key using keyboard after entering the login credentials.
    GPC-14915
    Fixed an issue where, when the GlobalProtect app was installed on Windows and macOS devices, the gateway name was not fully displayed on the GlobalProtect main window and 'Host Information Profile' window on the 'Settings' page.
    GPC-14846
    Fixed an issue where, when the GlobalProtect app was installed on macOS devices and the endpoint traffic policies were configured, the default browser page displayed the error
    ERR_SOCKET_NOT CONNECTED
     when the user tried to log out from the app. Users were unable to login to the app again.
    GPC-14770
    Fixed an issue where, when the GlobalProtect app was installed on devices, the HIP check process stopped running and the tunnel was disconnected after 3 hours.
    GPC-14732
    Fixed an issue where the GlobalProtect app got disconnected after HIP check.
    GPC-14657
    Fixed an issue where, when the GlobalProtect app was installed on devices, the HIP check process stopped running and the tunnel was disconnected after 3 hours.
    GPC-14656
    Fixed an issue where, when the GlobalProtect app was installed on devices, the HIP check process stopped running and the tunnel was disconnected after 3 hours.
    GPC-14578
    Fixed an issue where, after connecting to GlobalProtect using Connect Before Logon (CBL) with SAML authentication, the GlobalProtect app kept opening and closing after the user logged in.
    GPC-13752
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the SAML login page to authenticate Network Discovery was not properly displayed.

    GlobalProtect App 6.0.2 Addressed Issues (Android and iOS)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.2 for Android and iOS.
    Issue ID
    Description
    GPC-15068
    A fix was made to address an OpenSSL infinite loop vulnerability in GlobalProtect app software (CVE-2022-0778).
    GPC-15023
    Fixed an issue where, when the GlobalProtect app was installed on devices running on Chrome OS, the app could not connect to the gateway after successful SAML authentication. The app stayed in
    Connecting
     state and the users had to go back to the
    Portal Authentication Complete
     page and click on
    click here to launch GlobalProtect
     to connect to the gateway.

    GlobalProtect App 6.0.1 Addressed Issues

    The following table lists the issues that are addressed in GlobalProtect app 6.0.1 for macOS, Windows, and Linux.
    Issue ID
    Description
    GPC-15293
    Fixed an issue where, when the GlobalProtect app was installed on Linux devices for the first time, the users were prompted to enter the user credentials twice.
    GPC-15075
    Fixed an issue where the GlobalProtect app got randomly disconnected when there was a high amount of traffic like when running a speed test or using Zoom or Hangout.
    GPC-15068
    A fix was made to address an OpenSSL infinite loop vulnerability in GlobalProtect app software (CVE-2022-0778).
    GPC-15062
    Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the connection became unstable when the user clicked the
    Click here
     or
    Retry
     button on the default browser page for SAML authentication.
    GPC-15060
    Fixed an issue where, when the GlobalProtect app was installed on the Linux devices, the app could not resolve internal domains when the DNS suffix was not configured.
    GPC-14959
    Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the GlobalProtect logs displayed password information when the password contained the (<) character. The password characters succeeding the (<) character were displayed in the logs.
    GPC-14824
    Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect app tried to restore the gateway connection even when the device was on Modern Standby mode. The users were prompted to authenticate using multi-factor authentication (MFA) authentication.
    GPC-14804
    Fixed an issue where, when the GlobalProtect app was installed and configured with
    Allow User to Disable GlobalProtect
     to
    Allow with Ticket
     option, the app did not display the
    Need Help?
    link next to the
    Ticket Number
     field on the screen.
    GPC-14792
    Fixed an issue where, when Connect Before Logon using Security Assertion Markup Language (SAML) authentication was used to login to the endpoint, the users could not authenticate as the authentication process stopped when redirected to the organization’s sign-in page.
    GPC-14763
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the machine displayed a blue screen when the users tried to connect to the GlobalProtect app.
    GPC-14691
    Fixed an issue where the GlobalProtect IPV6 static route for the gateway was getting removed shortly after establishing the connection causing unexpected GlobalProtect disconnections.
    GPC-14640
    Fixed an issue where, when the GlobalProtect app was deployed for pre-logon, the GlobalProtect Enforcer remained enabled even after the app was disabled.
    GPC-14609
    Fixed an issue where the HIP check did not detect the Sentinel One RTP and definition date properly, which caused the device to fail the HIP check.
    GPC-14572
    Fixed an issue, where the GlobalProtect app users were prompted to re-enter the password when the connection was refreshed.This issue occurred only when the password contained non-English alphabets.
    GPC-14492
    Fixed an issue where, when the GlobalProtect app was installed on Windows devices and split tunnel was configured to exclude or include any application traffic that relied on the loopback connection source IP address, the split tunnel configuration based on the application did not work.
    GPC-14477
    Fixed an issue where the GlobalProtect app did not detect real-time protection for SentinelOne Endpoint Security, which caused the device to fail the HIP check.
    GPC-14453
    Fixed an issue where the TCP Option lookup for IP fragmented TCP packets caused the endpoint to lose access to internal resources.
    GPC-14405
    Fixed an issue where, when the IPv6 Sinkhole feature was enabled to block the GlobalProtect app from accessing the local network devices using IPv6 address, the GlobalProtect gateway still allowed the GlobalProtect app to send IPV6 traffic to local network devices instead of blocking them.
    GPC-14329
    Fixed an issue where macOS devices were able to bypass the GlobalProtect tunnel using the physical adapter even when
    No direct access to local network
     was enabled.
    GPC-14278
    Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP report displayed encryption status even when the encryption feature was disabled.
    GPC-14276
    Fixed an issue where the
    Check for Updates
     option in the GlobalProtect app failed to display the recent GlobalProtect version available for update. The users had to refresh the GlobalProtect connection to get the latest version updates.
    GPC-14251
    Fixed an issue where the GlobalProtect HIP report displayed incorrect OS version Windows 10 instead of the correct version Windows 11.
    GPC-14100
    Fixed an issue where, when the split tunnel was configured on the GlobalProtect gateway to include routes, the traffic which was not included was also sent over the VPN tunnel intermittently.
    GPC-14010
    Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the HIP match logs were missing for some user profiles which caused the device to fail the HIP check.
    GPC-14008
    Fixed an issue where after a GlobalProtect connection was established, the network interface was detected as public instead of domain due to timer issue with Network Location Awareness (NLA).
    GPC-13986
    Fixed an issue where the DNS UDP checksum was incorrectly calculated by GlobalProtect, causing slow connections when the user accessed internal applications using either the CLI or web browser.
    GPC-13970
    Fixed an issue where DNS queries for excluded domains were sent out on both the GlobalProtect app virtual adapter and the device's physical adapter with the
    Split-Tunnel Option
     set to
    Both Network Traffic and DNS
     in the App Configurations area of the GlobalProtect portal configuration.
    GPC-13963
    Fixed an issue where the DNS UDP checksum was incorrectly calculated, causing latency in the GlobalProtect connection.
    GPC-13900
    Fixed an issue where, when the
    Resolve All FQDNs using DNS Servers Assigned by the Tunnel (Windows Only)
     option was enabled in the App Configurations area of the GlobalProtect portal configuration, GlobalProtect generated a negative DNS response incorrectly using
    SERVERFAIL
     as the error code, causing DNS resolution to fail and delays on application start-up on end points in a dual stack environment.
    GPC-13857
    Fixed an issue where, if GlobalProtect was configured for domain-based split tunneling and the domain name resolved to the loopback address (127.0.0.1), the GlobalProtect app would disconnect on devices running macOS 11.5 or later.
    GPC-13819
    Fixed an issue where, when the
    Resolve All FQDNs using DNS Servers Assigned by the Tunnel (Windows Only)
     option in the App Configurations area of the GlobalProtect portal configuration was enabled, the GlobalProtect pre-logon process took more than 2 minutes to complete when the user tried to log on to the Windows operating system after a reboot.
    GPC-13801
    Fixed an issue where, after an upgrade, GlobalProtect generated a negative DNS response incorrectly using error code
    SERVERFAIL
    , which caused Kerberos authentication to fail.
    GPC-13774
    Fixed an issue where the GlobalProtect tunnel could not send traffic after the system woke up from sleep mode.
    GPC-13725
    Fixed an issue where, during a transparent upgrade of the GlobalProtect app, the system rebooted or woke up from hibernation, which caused the upgrade to fail due to competing resources between the system reboot and transparent upgrade. The previous version of the GlobalProtect app was completely uninstalled.

    GlobalProtect App 6.0.1 Addressed Issues (Android)

    The following table lists the issues that are addressed in GlobalProtect app 6.0.1 for Android.
    Issue ID
    Description
    GPC-14612
    Fixed an issue where, on Android devices with the GlobalProtect app installed, when the client certificate alias setting was set to pre-select in the managed configuration, the GlobalProtect
    Choose certificate
     pop-up failed to appear and the user was redirected to the captive portal (SAML) login page.

    GlobalProtect App 6.0.0 Addressed Issues

    There are no addressed issues in the 6.0.0 release.

    Recommended For You

    © 2024 Palo Alto Networks, Inc. All rights reserved.