Enable Policy for Users with Multiple Accounts
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Next-Generation Firewall Docs
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PAN-OS 9.1 (EoL)
- PAN-OS 11.1 & Later
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
- PAN-OS 10.0 (EoL)
- PAN-OS 9.1 (EoL)
- Cloud Management of NGFWs
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- Management Interfaces
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- Launch the Web Interface
- Configure Banners, Message of the Day, and Logos
- Use the Administrator Login Activity Indicators to Detect Account Misuse
- Manage and Monitor Administrative Tasks
- Commit, Validate, and Preview Firewall Configuration Changes
- Export Configuration Table Data
- Use Global Find to Search the Firewall or Panorama Management Server
- Manage Locks for Restricting Configuration Changes
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- Define Access to the Web Interface Tabs
- Provide Granular Access to the Monitor Tab
- Provide Granular Access to the Policy Tab
- Provide Granular Access to the Objects Tab
- Provide Granular Access to the Network Tab
- Provide Granular Access to the Device Tab
- Define User Privacy Settings in the Admin Role Profile
- Restrict Administrator Access to Commit and Validate Functions
- Provide Granular Access to Global Settings
- Provide Granular Access to the Panorama Tab
- Panorama Web Interface Access Privileges
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- Reset the Firewall to Factory Default Settings
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- Plan Your Authentication Deployment
- Configure SAML Authentication
- Configure Kerberos Single Sign-On
- Configure Kerberos Server Authentication
- Configure TACACS+ Authentication
- Configure RADIUS Authentication
- Configure LDAP Authentication
- Configure Local Database Authentication
- Configure an Authentication Profile and Sequence
- Test Authentication Server Connectivity
- Troubleshoot Authentication Issues
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- Keys and Certificates
- Default Trusted Certificate Authorities (CAs)
- Certificate Deployment
- Configure the Master Key
- Export a Certificate and Private Key
- Configure a Certificate Profile
- Configure an SSL/TLS Service Profile
- Replace the Certificate for Inbound Management Traffic
- Configure the Key Size for SSL Forward Proxy Server Certificates
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- HA Overview
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- Prerequisites for Active/Active HA
- Configure Active/Active HA
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- Use Case: Configure Active/Active HA with Route-Based Redundancy
- Use Case: Configure Active/Active HA with Floating IP Addresses
- Use Case: Configure Active/Active HA with ARP Load-Sharing
- Use Case: Configure Active/Active HA with Floating IP Address Bound to Active-Primary Firewall
- Use Case: Configure Active/Active HA with Source DIPP NAT Using Floating IP Addresses
- Use Case: Configure Separate Source NAT IP Address Pools for Active/Active HA Firewalls
- Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT
- Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3
- Refresh HA1 SSH Keys and Configure Key Options
- HA Firewall States
- Reference: HA Synchronization
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- Use the Dashboard
- Monitor Applications and Threats
- Monitor Block List
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- Report Types
- View Reports
- Configure the Expiration Period and Run Time for Reports
- Disable Predefined Reports
- Custom Reports
- Generate Custom Reports
- Generate the SaaS Application Usage Report
- Manage PDF Summary Reports
- Generate User/Group Activity Reports
- Manage Report Groups
- Schedule Reports for Email Delivery
- Manage Report Storage Capacity
- View Policy Rule Usage
- Use External Services for Monitoring
- Configure Log Forwarding
- Configure Email Alerts
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- Configure Syslog Monitoring
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- Traffic Log Fields
- Threat Log Fields
- URL Filtering Log Fields
- Data Filtering Log Fields
- HIP Match Log Fields
- IP-Tag Log Fields
- User-ID Log Fields
- Tunnel Inspection Log Fields
- SCTP Log Fields
- Authentication Log Fields
- Config Log Fields
- System Log Fields
- Correlated Events Log Fields
- GTP Log Fields
- Syslog Severity
- Custom Log/Event Format
- Escape Sequences
- Forward Logs to an HTTP/S Destination
- Firewall Interface Identifiers in SNMP Managers and NetFlow Collectors
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- User-ID Overview
- Enable User-ID
- Map Users to Groups
- Enable User- and Group-Based Policy
- Enable Policy for Users with Multiple Accounts
- Verify the User-ID Configuration
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- App-ID Overview
- App-ID and HTTP/2 Inspection
- Manage Custom or Unknown Applications
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- Apply Tags to an Application Filter
- Create Custom Application Tags
- Workflow to Best Incorporate New and Modified App-IDs
- See the New and Modified App-IDs in a Content Release
- See How New and Modified App-IDs Impact Your Security Policy
- Ensure Critical New App-IDs are Allowed
- Monitor New App-IDs
- Disable and Enable App-IDs
- Safely Enable Applications on Default Ports
- Applications with Implicit Support
- Application Level Gateways
- Disable the SIP Application-level Gateway (ALG)
- Maintain Custom Timeouts for Data Center Applications
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- Best Practices for Securing Your Network from Layer 4 and Layer 7 Evasions
- Set Up Antivirus, Anti-Spyware, and Vulnerability Protection
- Set Up File Blocking
- Prevent Brute Force Attacks
- Customize the Action and Trigger Conditions for a Brute Force Signature
- Enable Evasion Signatures
- Monitor Blocked IP Addresses
- Threat Signature Categories
- Create Threat Exceptions
- Custom Signatures
- Threat Prevention Resources
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- Decryption Overview
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- Keys and Certificates for Decryption Policies
- SSL Forward Proxy
- SSL Forward Proxy Decryption Profile
- SSL Inbound Inspection
- SSL Inbound Inspection Decryption Profile
- SSL Protocol Settings Decryption Profile
- SSH Proxy
- SSH Proxy Decryption Profile
- Decryption Profile for No Decryption
- SSL Decryption for Elliptical Curve Cryptography (ECC) Certificates
- Perfect Forward Secrecy (PFS) Support for SSL Decryption
- SSL Decryption and Subject Alternative Names (SANs)
- High Availability Support for Decrypted Sessions
- Decryption Mirroring
- Configure SSL Forward Proxy
- Configure SSL Inbound Inspection
- Configure SSH Proxy
- Configure Server Certificate Verification for Undecrypted Traffic
- Enable Users to Opt Out of SSL Decryption
- Temporarily Disable SSL Decryption
- Configure Decryption Port Mirroring
- Verify Decryption
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- How Decryption Broker Works
- Layer 3 Security Chain Guidelines
- Configure Decryption Broker with One or More Layer 3 Security Chain
- Transparent Bridge Security Chain Guidelines
- Configure Decryption Broker with a Single Transparent Bridge Security Chain
- Configure Decryption Broker with Multiple Transparent Bridge Security Chains
- Activate Free Licenses for Decryption Features
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- About Palo Alto Networks URL Filtering Solution
- How Advanced URL Filtering Works
- URL Filtering Use Cases
- Plan Your URL Filtering Deployment
- URL Filtering Best Practices
- Activate The Advanced URL Filtering Subscription
- Configure URL Filtering
- Test URL Filtering Configuration
- Log Only the Page a User Visits
- Create a Custom URL Category
- URL Category Exceptions
- Use an External Dynamic List in a URL Filtering Profile
- Allow Password Access to Certain Sites
- URL Filtering Response Pages
- Customize the URL Filtering Response Pages
- HTTP Header Logging
- Request to Change the Category for a URL
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- Tap Interfaces
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- Layer 2 and Layer 3 Packets over a Virtual Wire
- Port Speeds of Virtual Wire Interfaces
- LLDP over a Virtual Wire
- Aggregated Interfaces for a Virtual Wire
- Virtual Wire Support of High Availability
- Zone Protection for a Virtual Wire Interface
- VLAN-Tagged Traffic
- Virtual Wire Subinterfaces
- Configure Virtual Wires
- Configure an Aggregate Interface Group
- Use Interface Management Profiles to Restrict Access
- Virtual Routers
- Service Routes
- RIP
- Route Redistribution
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- DNS Overview
- DNS Proxy Object
- DNS Server Profile
- Multi-Tenant DNS Deployments
- Configure a DNS Proxy Object
- Configure a DNS Server Profile
- Use Case 1: Firewall Requires DNS Resolution
- Use Case 2: ISP Tenant Uses DNS Proxy to Handle DNS Resolution for Security Policies, Reporting, and Services within its Virtual System
- Use Case 3: Firewall Acts as DNS Proxy Between Client and Server
- DNS Proxy Rule and FQDN Matching
- Dynamic DNS Overview
- Configure Dynamic DNS for Firewall Interfaces
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- NAT Rule Capacities
- Dynamic IP and Port NAT Oversubscription
- Dataplane NAT Memory Statistics
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- Translate Internal Client IP Addresses to Your Public IP Address (Source DIPP NAT)
- Enable Clients on the Internal Network to Access your Public Servers (Destination U-Turn NAT)
- Enable Bi-Directional Address Translation for Your Public-Facing Servers (Static Source NAT)
- Configure Destination NAT with DNS Rewrite
- Configure Destination NAT Using Dynamic IP Addresses
- Modify the Oversubscription Rate for DIPP NAT
- Reserve Dynamic IP NAT Addresses
- Disable NAT for a Specific Host or Interface
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- Policy Types
- Policy Objects
- Track Rules Within a Rulebase
- Enforce Policy Rule Description, Tag, and Audit Comment
- Move or Clone a Policy Rule or Object to a Different Virtual System
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- External Dynamic List
- Built-in External Dynamic Lists
- Configure the Firewall to Access an External Dynamic List
- Retrieve an External Dynamic List from the Web Server
- View External Dynamic List Entries
- Exclude Entries from an External Dynamic List
- Enforce Policy on an External Dynamic List
- Find External Dynamic Lists That Failed Authentication
- Disable Authentication for an External Dynamic List
- Register IP Addresses and Tags Dynamically
- Use Dynamic User Groups in Policy
- Use Auto-Tagging to Automate Security Actions
- CLI Commands for Dynamic IP Addresses and Tags
- Application Override Policy
- Test Policy Rules
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PAN-OS 11.1 & Later
- PAN-OS 11.1 & Later
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
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- Tap Interfaces
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- Layer 2 and Layer 3 Packets over a Virtual Wire
- Port Speeds of Virtual Wire Interfaces
- LLDP over a Virtual Wire
- Aggregated Interfaces for a Virtual Wire
- Virtual Wire Support of High Availability
- Zone Protection for a Virtual Wire Interface
- VLAN-Tagged Traffic
- Virtual Wire Subinterfaces
- Configure Virtual Wires
- Configure a PPPoE Client on a Subinterface
- Configure an IPv6 PPPoE Client
- Configure an Aggregate Interface Group
- Configure Bonjour Reflector for Network Segmentation
- Use Interface Management Profiles to Restrict Access
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- DHCP Overview
- Firewall as a DHCP Server and Client
- Firewall as a DHCPv6 Client
- DHCP Messages
- Dynamic IPv6 Addressing on the Management Interface
- Configure an Interface as a DHCP Server
- Configure an Interface as a DHCPv4 Client
- Configure an Interface as a DHCPv6 Client with Prefix Delegation
- Configure the Management Interface as a DHCP Client
- Configure the Management Interface for Dynamic IPv6 Address Assignment
- Configure an Interface as a DHCP Relay Agent
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- DNS Overview
- DNS Proxy Object
- DNS Server Profile
- Multi-Tenant DNS Deployments
- Configure a DNS Proxy Object
- Configure a DNS Server Profile
- Use Case 1: Firewall Requires DNS Resolution
- Use Case 2: ISP Tenant Uses DNS Proxy to Handle DNS Resolution for Security Policies, Reporting, and Services within its Virtual System
- Use Case 3: Firewall Acts as DNS Proxy Between Client and Server
- DNS Proxy Rule and FQDN Matching
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- NAT Rule Capacities
- Dynamic IP and Port NAT Oversubscription
- Dataplane NAT Memory Statistics
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- Translate Internal Client IP Addresses to Your Public IP Address (Source DIPP NAT)
- Create a Source NAT Rule with Persistent DIPP
- PAN-OS
- Strata Cloud Manager
- Enable Clients on the Internal Network to Access your Public Servers (Destination U-Turn NAT)
- Enable Bi-Directional Address Translation for Your Public-Facing Servers (Static Source NAT)
- Configure Destination NAT with DNS Rewrite
- Configure Destination NAT Using Dynamic IP Addresses
- Modify the Oversubscription Rate for DIPP NAT
- Reserve Dynamic IP NAT Addresses
- Disable NAT for a Specific Host or Interface
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- Network Packet Broker Overview
- How Network Packet Broker Works
- Prepare to Deploy Network Packet Broker
- Configure Transparent Bridge Security Chains
- Configure Routed Layer 3 Security Chains
- Network Packet Broker HA Support
- User Interface Changes for Network Packet Broker
- Limitations of Network Packet Broker
- Troubleshoot Network Packet Broker
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- Enable Advanced Routing
- Logical Router Overview
- Configure a Logical Router
- Create a Static Route
- Configure BGP on an Advanced Routing Engine
- Create BGP Routing Profiles
- Create Filters for the Advanced Routing Engine
- Configure OSPFv2 on an Advanced Routing Engine
- Create OSPF Routing Profiles
- Configure OSPFv3 on an Advanced Routing Engine
- Create OSPFv3 Routing Profiles
- Configure RIPv2 on an Advanced Routing Engine
- Create RIPv2 Routing Profiles
- Create BFD Profiles
- Configure IPv4 Multicast
- Configure MSDP
- Create Multicast Routing Profiles
- Create an IPv4 MRoute
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PAN-OS 11.2
- PAN-OS 11.2
- PAN-OS 11.1
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
- PAN-OS 10.0 (EoL)
- PAN-OS 9.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 8.1 (EoL)
- Cloud Management and AIOps for NGFW
End-of-Life (EoL)
Enable Policy for Users with Multiple Accounts
If a user in your organization has multiple
responsibilities, that user might have multiple usernames (accounts),
each with distinct privileges for accessing a particular set of
services, but with all the usernames sharing the same IP address
(the client system of the user). However, the User-ID agent can
map any one IP address (or IP address and port range for terminal server
users) to only one username for enforcing policy, and you can’t
predict which username the agent will map. To control access for
all the usernames of a user, you must make adjustments to the rules,
user groups, and User-ID agent.
For example, say the firewall
has a rule that allows username corp_user to access email and a
rule that allows username admin_user to access a MySQL server. The
user logs in with either username from the same client IP address.
If the User-ID agent maps the IP address to corp_user, then whether
the user logs in as corp_user or admin_user, the firewall identifies
that user as corp_user and allows access to email but not the MySQL
server. On the other hand, if the User-ID agent maps the IP address
to admin_user, the firewall always identifies the user as admin_user
regardless of login and allows access to the MySQL server but not
email. The following steps describe how to enforce both rules in
this example.
- Configure a user group for each service that requires
distinct access privileges.In this example, each group is for a single service (email or MySQL server). However, it is common to configure each group for a set of services that require the same privileges (for example, one group for all basic user services and one group for all administrative services).If your organization already has user groups that can access the services that the user requires, simply add the username that is used for less restricted services to those groups. In this example, the email server requires less restricted access than the MySQL server, and corp_user is the username for accessing email. Therefore, you add corp_user to a group that can access email (corp_employees) and to a group that can access the MySQL server (network_services).If adding a username to a particular existing group would violate your organizational practices, you can create a custom group based on an LDAP filter. For this example, say network_services is a custom group, which you configure as follows:
- Select DeviceUser IdentificationGroup Mapping Settings and Add a group mapping configuration with a unique Name.
- Select an LDAP Server Profile and ensure the Enabled check box is enabled.
- Select the Custom Group tab and Add a custom group with network_services as a Name.
- Specify an LDAP Filter that matches an LDAP attribute of corp_user and click OK.
- Click OK and Commit.Later, if other users that are in the group for less restricted services are given additional usernames that access more restricted services, you can add those usernames to the group for more restricted services. This scenario is more common than the inverse; a user with access to more restricted services usually already has access to less restricted services.
- Configure the rules that control user access based on
the groups you just configured.For more information, refer to Enable user- and group-based policy enforcement.
- Configure a security rule that allows the corp_employees group to access email.
- Configure a security rule that allows the network_services group to access the MySQL server.
- Configure the ignore list of the User-ID agent.This ensures that the User-ID agent maps the client IP address only to the username that is a member of the groups assigned to the rules you just configured. The ignore list must contain all the usernames of the user that are not members of those groups.In this example, you add admin_user to the ignore list of the Windows-based User-ID agent to ensure that it maps the client IP address to corp_user. This guarantees that, whether the user logs in as corp_user or admin_user, the firewall identifies the user as corp_user and applies both rules that you configured because corp_user is a member of the groups that the rules reference.
- Create an ignore_user_list.txt file.
- Open the file and add admin_user.If you later add more usernames, each must be on a separate line.
- Save the file to the User-ID agent folder on the domain
server where the agent is installed.If you use the PAN-OS integrated User-ID agent, see Configure User Mapping Using the PAN-OS Integrated User-ID Agent for instructions on how to configure the ignore list.
- Configure endpoint authentication for the restricted
services.This enables the endpoint to verify the credentials of the user and preserves the ability to enable access for users with multiple usernames.In this example, you have configured a firewall rule that allows corp_user, as a member of the network_services group, to send a service request to the MySQL server. You must now configure the MySQL server to respond to any unauthorized username (such as corp_user) by prompting the user to enter the login credentials of an authorized username (admin_user).If the user logs in to the network as admin_user, the user can then access the MySQL server without it prompting for the admin_user credentials again.In this example, both corp_user and admin_user have email accounts, so the email server won’t prompt for additional credentials regardless of which username the user entered when logging in to the network.The firewall is now ready to enforce rules for a user with multiple usernames.