Enhancements for Authentication Using Smart Cards
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Enhancements for Authentication Using Smart Cards

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Enhancements for Authentication Using Smart Cards

Enhancements for Authentication Using Smart Cards-Authentication Fallback
Where Can I Use This?
What Do I Need?
  • GlobalProtect Subacription License
  • GlobalProtect app version 6.3.0 or later
  • GlobalProtect app running on Windows endpoints
If you have configured Connect Before Logon-
On-demand
mode for the GlobalProtect app with smart card authentication as the authentication method, the app now provides the flexibility to the end users to authenticate to the app either using smart card or using their username/password. With this feature enabled, the GlobalProtect app displays two authentication profiles for the enduser in the
Portals
drop-down on the app homepage; a profile with
<PIV>
and another profile with
<NO PIV>
. From the two available options, the end users can choose their preferred authentication profile. The profile with
PIV
option allows the end user to authenticate to the app using the smart card authentication method whereas the profile with
NO PIV
option allows them to authenticate to the app using their username and password.
For example, if end users forget to bring their smart card to work, they can choose the authentication profile with
NO PIV
from the
Portals
drop-down and can use their username and password to authenticate to the app. If smart card is available, they can use the profile with
PIV
and authenticate using smart card authentication.
This feature will work only when ActivClient software is installed on the device.
For the GlobalProtect app to display the authentication profile options with or without the PIV smart card, you must:
  1. Ensure that Connect Before Logon (CBL) is configured with
    On-demand
    mode for the GlobalProtect app.
  2. Select the Allow Authentication with User Credentials OR Client Certificate option while configuring the GlobalProtect gateway and portal. This option defines whether users can authenticate to the portal or gateway using credentials and/or client certificates.
  3. In the Windows Registry, define the predeployment settings for the app to display the authentication profile options with
    PIV
    and
    No PIV
    .
    1. Launch the Command Prompt and enter
      regedit
      to open the Windows Registry.
    2. In the Windows Registry, go to:
      HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings\
      .
    3. Click
      Edit
      and then select
      New
      String Value
      .
    4. When prompted, specify the
      Name
      of the new registry value as
      PIV-profile
      .
    5. Right-click the new registry value and
      Modify
      it.
    6. Set the
      Value Data
      to
      yes
    7. Click
      OK
      .
    To predeploy the setting from Windows Installer (Msiexec) use the following syntax:
    msiexec.exe / globalprotect64.msi /i PIVPROFILE=yes

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